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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    Trellix ePolicy Orchestrator

    Score7 out of 10
    N/ATrellix ePolicy Orchestrator (formerly McAfee ePolicy Orchestrator) software centralizes and streamlines management of endpoint, network, data security, and compliance solutions.N/A
    Pricing
    New RelicTrellix ePolicy Orchestrator
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    New RelicTrellix ePolicy Orchestrator
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicTrellix ePolicy Orchestrator
    Considered Both Products
    New Relic
    No answer on this topic
    Trellix (Musarubra US LLC)
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    100%
    Would buy again
    8 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    New RelicTrellix ePolicy Orchestrator
    Threat Intelligence
    Comparison of Threat Intelligence features of New Relic and Trellix ePolicy Orchestrator
    Feature
    New Relic
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.6
    1 Ratings
    20% below category average
    Network Analytics00 Ratings5.01 Ratings
    Threat Recognition00 Ratings6.01 Ratings
    Vulnerability Classification00 Ratings7.01 Ratings
    Automated Alerts and Reporting00 Ratings7.01 Ratings
    Threat Analysis00 Ratings8.01 Ratings
    Threat Intelligence Reporting00 Ratings7.01 Ratings
    Automated Threat Identification00 Ratings6.01 Ratings
    Vulnerability Management Tools
    Comparison of Vulnerability Management Tools features of New Relic and Trellix ePolicy Orchestrator
    Feature
    New Relic
    -
    Ratings
    Trellix ePolicy Orchestrator
    6.0
    1 Ratings
    32% below category average
    IT Asset Realization00 Ratings7.01 Ratings
    Authentication00 Ratings5.01 Ratings
    Configuration Monitoring00 Ratings6.01 Ratings
    Web Scanning00 Ratings6.01 Ratings
    Vulnerability Intelligence00 Ratings6.01 Ratings
    Best Alternatives
    New RelicTrellix ePolicy Orchestrator
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Tenable Nessus
    Score8.8 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    Tenable Vulnerability Management
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    New RelicTrellix ePolicy Orchestrator
    Likelihood to Recommend
    7.3
    (148 ratings)
    7.0
    (14 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    8.2
    (4 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicTrellix ePolicy Orchestrator
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Trellix (Musarubra US LLC)
    [McAfee ePolicy Orchestrator] seems to be better suited to large enterprise applications... I don't feel it really suits the or self-managed SMB market. The general joe is not going to understand how to wield this product to it's full potential. For those of us managing large networks, this is a very ideal product for managing multiple sites and users.
    Incentivized
    Read full review
    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Trellix (Musarubra US LLC)
    • Static malware scans for known bad processes and files works well and can be schedules on endpoints easily
    • Preventing users from accessing USB drives and other peripherals is easily configured. We can also allow users to access to USB drives with user codes for the times they need it for business reasons.
    • ePO provides access into our MSME software so that we're not managing many different products from different locations.
    • In recent years the console has gotten much easier to navigate even though there is a ton of information to be accessed.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
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    Trellix (Musarubra US LLC)
    • It has a slow mechanism when adding custom threat feeds. For example, if McAfee didn't have a signature or detection about a new virus and we try to add it to our console it is like a really big process in adding that to our available signatures.
    • Whenever a scan is performed, the system CPU utilization goes up 100 percent.
    • Installation fails due to difference in timestamp when we try to shuffle between packages.
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
    Read full review
    Trellix (Musarubra US LLC)
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Trellix (Musarubra US LLC)
    McAfee support is definitely GREAT! It is one of the best technical support on a business level. GOLD support is recommended to business. Their website is easy and quick to create a ticket. Their technical team usually responds right away with an email or call. Via call and web they provide a full and complete support until the issue is resolved. The best, most of the time they explain in detail what is the issue, the reason and how to resolve it.
    Incentivized
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    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Trellix (Musarubra US LLC)
    I have used Symantec Endpoint Encryption before. Symantec and EPO are both good in their own ways. EPO allows integration of other McAfee products. I have been using ePolicy Orchestrator for years. I have a lot of experience with the product. That is why I like it.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Trellix (Musarubra US LLC)
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
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    Trellix (Musarubra US LLC)
    • Peace of mind that your environment is safe and secure.
    • Keep your network environment up and running.
    • Additional resources (consulting or training) may be required if not familiar with the product.
    • Very complex to setup and configure ( training may be required).
    • Once configured, it will take care of almost 80% of your tasks.
    Incentivized
    Read full review
    ScreenShots