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New Relic vs. vRealize Suite & vCloud Suite (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    New Relic

    Score8.1 out of 10
    N/ANew Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

    $0

    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

    vRealize Suite & vCloud Suite (discontinued)

    Score10 out of 10
    N/AvRealize Suite and vCloud Suite delivered a self-service consumption layer, an automation framework and self-driving Day 2 operations for VMware Cloud. The product is no longer available.

    $10

    per month per core

    Pricing
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Editions & Modules
    Free (Forever)
    $0
    No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
    Telemetry Data Platform
    $0.25
    per month per extra GB data ingest (after first free 100GB per month)
    Incident Intelligence
    $0.50
    per month per event (after first 1000 free events per month)
    Standard
    $99
    per month per full user (after first free full user - unlimited free basic users)
    Pro
    Contact sales team
    Enterprise
    Contact sales team
    FCO Hosting Edition
    $10
    per month per core
    FCO Hosting Edition
    $10
    per Cluster & Hypervisor Combination/Annual
    FCO Single Cluster Edition
    $16
    per month per core
    FCO Hosting Edition
    $128
    per month Max Core Limit
    FCO Single Cluster Edition
    $1500
    per Cluster & Hypervisor Combination/Annual
    FCO Single Cluster Edition
    Unlimited
    per month Max Core Limit
    FCO Multiple Cluster Edition
    Unlimited
    per month Max Core Limit
    FCO Multiple Cluster Edition
    Contact Sales
    per month per core
    FCO Multiple Cluster Edition
    Contact Sales
    per Cluster & Hypervisor Combination/Annual
    Offerings
    Pricing Offerings
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Considered Both Products
    New Relic
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    91%
    Would buy again
    71 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    64 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    76 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    55 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    68 Answers
    No answers on this topic
    Features
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Cloud Management
    Comparison of Cloud Management features of New Relic and vRealize Suite & vCloud Suite (discontinued)
    Feature
    New Relic
    -
    Ratings
    vRealize Suite & vCloud Suite (discontinued)
    8.1
    1 Ratings
    8% below category average
    Cloud Management Security00 Ratings8.21 Ratings
    Automation and Orchestration00 Ratings8.21 Ratings
    Cost Management00 Ratings7.31 Ratings
    Cloud Management Performance Monitoring00 Ratings7.31 Ratings
    Governance and Compliance00 Ratings9.11 Ratings
    Resource Management00 Ratings8.21 Ratings
    Systems Integration00 Ratings8.21 Ratings
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    New RelicvRealize Suite & vCloud Suite (discontinued)
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    Score7.8 out of 10
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    Score6.3 out of 10
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    Score8.9 out of 10
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    Score8.5 out of 10
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    ManageEngine Site24x7
    Score10 out of 10
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    Score8.5 out of 10
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    User Ratings
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Likelihood to Recommend
    7.3
    (148 ratings)
    7.3
    (1 ratings)
    Likelihood to Renew
    8.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    6.7
    (14 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    New RelicvRealize Suite & vCloud Suite (discontinued)
    Likelihood to Recommend
    New Relic
    New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
    Incentivized
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    Discontinued Products
    It is most suited where there multi cloud platform as VCloud suite provides most 2 important licences i.e. Vsphere 9India's leading hypervisor) and Vrealize Suite which helps to automate and also simplies IT management by making the solution most agile, efficient and easy to use. If there is a simple environment with just few servers where there is need for only 2-3 VMs, i will not recommend this.
    Incentivized
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    Pros
    New Relic
    • It gives us insights of applications, infrastructure, clouds very well.
    • The alerting system in New Relic helps us to easily identify the root cause which reduces the MTTR.
    • It has new features related to AI which helps to troubleshoot any problem in a very short time it gives future predictions also.
    Incentivized
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    Discontinued Products
    • One management platform for all the VMs across datacenters
    • Automation of IT management
    • Makes IT or Cloud management more agile and efficient.
    Incentivized
    Read full review
    Cons
    New Relic
    • And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
    • Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
    • With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
    Incentivized
    Read full review
    Discontinued Products
    • There is nothing exactly like cons but one must should check all the features, it can be confusing at the times.
    • It can be expensive as compared to some other products available in the market.
    • Implementation can be little tricky, should done by Vmware engineer
    Incentivized
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    Likelihood to Renew
    New Relic
    The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Usability
    New Relic
    I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Reliability and Availability
    New Relic
    Never observed an outage
    Incentivized
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    Discontinued Products
    No answers on this topic
    Performance
    New Relic
    there are times where browser cache will cause issues that require you to clear your browser before continuing.
    Incentivized
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    Discontinued Products
    No answers on this topic
    Support Rating
    New Relic
    The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
    Incentivized
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    Discontinued Products
    No answers on this topic
    Implementation Rating
    New Relic
    It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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    Discontinued Products
    No answers on this topic
    Alternatives Considered
    New Relic
    Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
    Incentivized
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    Discontinued Products
    VCloud mostly provides cloud management platform, all others also provide the same plus some other features so, Vcloud can be little less expensive in comparison to other solutions available in market. Also, it's very easy to use and deploy and manage your cloud platform. It is widely used by mid scale as well as large scale companies.
    Incentivized
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    Scalability
    New Relic
    Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
    Incentivized
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    Discontinued Products
    No answers on this topic
    Return on Investment
    New Relic
    • We were able to quickly identify our most time consuming APIs. In some cases we were able to bring down times for some apis from 4s to 200ms.
    • We were able to identify our slowest database queries and optimize them for quicker response times.
    Incentivized
    Read full review
    Discontinued Products
    • Positive only- Vrealize suite helps is IT automation by making it cost-effective and efficient.
    • Less time is consumed by our IT administrators because of Automating process and they can do better monitoring
    • It can be really cost effective for if any company wants to make private cloud. It did the same with us as through vCloud we get all the VMware software required.
    Incentivized
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