What users are saying about
7 Ratings
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Score 7.3 out of 100
15 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

NextGen Healthcare EHR

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.
Anonymous | TrustRadius Reviewer

Practice Fusion

The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Elias Nash | TrustRadius Reviewer

Feature Rating Comparison

Billing and Claims Management

NextGen Healthcare EHR
7.8
Practice Fusion
10.0
Real-time eligibility verification
NextGen Healthcare EHR
7.2
Practice Fusion
10.0
Claims management
NextGen Healthcare EHR
9.0
Practice Fusion
10.0
Coding
NextGen Healthcare EHR
8.2
Practice Fusion
10.0
Patient billing
NextGen Healthcare EHR
7.1
Practice Fusion
10.0
Financial Reporting
NextGen Healthcare EHR
7.7
Practice Fusion
10.0

Patient Scheduling

NextGen Healthcare EHR
8.2
Practice Fusion
8.3
Rule-based scheduling
NextGen Healthcare EHR
8.0
Practice Fusion
8.1
Automated appointment reminders
NextGen Healthcare EHR
9.1
Practice Fusion
9.0
Automated patient check-in
NextGen Healthcare EHR
9.0
Practice Fusion
8.1
Multi-location support
NextGen Healthcare EHR
9.0
Practice Fusion
7.2
Calendar interface
NextGen Healthcare EHR
5.8
Practice Fusion
9.0

Electronic Medical Records

NextGen Healthcare EHR
6.3
Practice Fusion
8.1
Charting / document management
NextGen Healthcare EHR
8.4
Practice Fusion
8.5
Templates
NextGen Healthcare EHR
8.4
Practice Fusion
6.3
Patient portal
NextGen Healthcare EHR
6.5
Practice Fusion
7.2
Mobile/tablet support
NextGen Healthcare EHR
6.8
Practice Fusion
9.9
Fax integration
NextGen Healthcare EHR
7.0
Practice Fusion
10.0
Integration with other EMR and PM systems
NextGen Healthcare EHR
5.1
Practice Fusion
7.6
Workflow automation
NextGen Healthcare EHR
5.0
Practice Fusion
9.9
Speech recognition
NextGen Healthcare EHR
3.7
Practice Fusion
9.0
Customization
NextGen Healthcare EHR
3.9
Practice Fusion
5.2
E-prescribing
NextGen Healthcare EHR
8.5
Practice Fusion
7.2

Medical Security and Privacy

NextGen Healthcare EHR
7.8
Practice Fusion
9.8
HIPAA compliance
NextGen Healthcare EHR
9.4
Practice Fusion
9.7
Role-based permission levels
NextGen Healthcare EHR
6.0
Practice Fusion
10.0
Data backups and redundancy
NextGen Healthcare EHR
9.0
Practice Fusion
9.8
Local mode / networking failsafe
NextGen Healthcare EHR
7.0
Practice Fusion
9.9

Workflow and Scale

NextGen Healthcare EHR
7.0
Practice Fusion
10.0
Task tracking
NextGen Healthcare EHR
6.0
Practice Fusion
10.0
Specialty-specific workflows
NextGen Healthcare EHR
6.0
Practice Fusion
9.9
Multi-office / multi-physician capabilities
NextGen Healthcare EHR
9.0
Practice Fusion
10.0

Pros

NextGen Healthcare EHR

  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
  • Charting- Very detailed integration for charting.
  • Reporting- We really enjoy the reports we can pull from within the software.
Melanie Haas | TrustRadius Reviewer

Cons

NextGen Healthcare EHR

  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
Anonymous | TrustRadius Reviewer

Practice Fusion

  • Have Physician Assistant as a provider status.
  • Make the notes section of each patients account displays towards the top of page and not the bottom.
Anonymous | TrustRadius Reviewer

Performance

NextGen Healthcare EHR

NextGen Healthcare EHR 7.0
Based on 1 answer
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
Anonymous | TrustRadius Reviewer

Practice Fusion

Practice Fusion 1.0
Based on 1 answer
No answer on this topic is available.

Support Rating

NextGen Healthcare EHR

No score
No answers yet
No answers on this topic

Practice Fusion

Practice Fusion 9.0
Based on 1 answer
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
Jessica Adams | TrustRadius Reviewer

Alternatives Considered

NextGen Healthcare EHR

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Homero Flores | TrustRadius Reviewer

Practice Fusion

NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Lynn Reeves Hill | TrustRadius Reviewer

Screenshots

Practice Fusion

Pricing Details

NextGen Healthcare EHR

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Practice Fusion

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

NextGen Healthcare EHR
7.4
Practice Fusion
7.1

Reliability and Availability

NextGen Healthcare EHR
Practice Fusion
1.0

Performance

NextGen Healthcare EHR
7.0
Practice Fusion
1.0

Support Rating

NextGen Healthcare EHR
Practice Fusion
9.0

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