NextGen Healthcare EHR vs Practice Fusion

Likelihood to Recommend

NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.

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Verified User

Employee in Customer Service

Medical Practice Company, 1-10 employees

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The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.

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Elias Nash

Medical Student

University of California, Davis - School of MedicineHigher Education, 501-1000 employees

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Feature Rating Comparison

NextGen Healthcare EHR

Practice Fusion

Real-time eligibility verification

Claims management

Coding

Patient billing

Financial Reporting

NextGen Healthcare EHR

Practice Fusion

Rule-based scheduling

Automated appointment reminders

Automated patient check-in

Multi-location support

Calendar interface

NextGen Healthcare EHR

Practice Fusion

Charting / document management

Templates

Patient portal

Mobile/tablet support

Fax integration

Integration with other EMR and PM systems

Workflow automation

Speech recognition

Customization

E-prescribing

NextGen Healthcare EHR

Practice Fusion

HIPAA compliance

Role-based permission levels

Data backups and redundancy

Local mode / networking failsafe

NextGen Healthcare EHR

Practice Fusion

Task tracking

Specialty-specific workflows

Multi-office / multi-physician capabilities

Pros

Intuitive user interface and ability to access from anywhere.
Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
User-friendly graphical user interface and ease of user enrollment.

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Verified User

Administrator in Information Technology

Chemicals Company, 10,001+ employees

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Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
Charting- Very detailed integration for charting.
Reporting- We really enjoy the reports we can pull from within the software.

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Melanie Haas

Office Manager

Procurement LeadersHealth, Wellness and Fitness, 1-10 employees

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Cons

I think there's still room for fuller integration of the multiple suites that they offer.
Optimizing certain templates to provide a more automated feel

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Verified User

C-Level Executive in Information Technology

Medical Practice Company, 1001-5000 employees

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Have Physician Assistant as a provider status.
Make the notes section of each patients account displays towards the top of page and not the bottom.

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Verified User

Team Lead in Human Resources

Health, Wellness and Fitness Company, 11-50 employees

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Performance

NextGen Healthcare EHR 7.0

Based on 1 answer

Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going

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Verified User

Employee in Customer Service

Medical Practice Company, 1-10 employees

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Practice Fusion 1.0

Based on 1 answer

No answer on this topic is available.

Support Rating

No score

No answers yet

No answers on this topic

Practice Fusion 9.0

Based on 1 answer

We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.

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Jessica Adams

CEO

Coastal Medical and Psychiatric ServicesMedical Practice, 11-50 employees

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Alternatives Considered

I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.

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Homero Flores

Refractive Surgery Counselor

Heaton Eye AssociatesHospital & Health Care, 51-200 employees

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NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.

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Lynn Reeves Hill

Billing Manager, CPC

Medical OfficeMedical Practice, 11-50 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

—

Rating Summary

NextGen Healthcare EHR

Practice Fusion

NextGen Healthcare EHR

Practice Fusion

NextGen Healthcare EHR

Practice Fusion

NextGen Healthcare EHR

Practice Fusion

Likelihood to Recommend