What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 9 reviews and ratings
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 21 reviews and ratings
Feature Set Ratings
- Practice Fusion ranks higher in 5 feature sets: Billing and Claims Management, Patient Scheduling, Electronic Medical Records, Medical Security and Privacy, Workflow and Scale
Billing and Claims Management

7.8
NextGen Healthcare EHR
78%

10.0
Practice Fusion
100%
Practice Fusion ranks higher in 5/5 features
Practice Fusion ranks higher in 5/5 features
Real-time eligibility verification

7.3
73%
5 Ratings

10.0
100%
1 Rating
Claims management

9.1
91%
5 Ratings

10.0
100%
1 Rating
Coding

8.2
82%
5 Ratings

10.0
100%
3 Ratings
Patient billing

7.0
70%
5 Ratings

10.0
100%
1 Rating
Financial Reporting

7.7
77%
4 Ratings

10.0
100%
1 Rating
Patient Scheduling

8.2
NextGen Healthcare EHR
82%

8.3
Practice Fusion
83%
NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/5 features
NextGen Healthcare Clinical Care Solutions (including MediTouch) ranks higher in 3/5 features
Rule-based scheduling

8.0
80%
1 Rating

8.1
81%
4 Ratings
Automated appointment reminders

9.2
92%
5 Ratings

9.0
90%
5 Ratings
Automated patient check-in

9.0
90%
1 Rating

8.1
81%
4 Ratings
Multi-location support

9.0
90%
1 Rating

7.2
72%
3 Ratings
Calendar interface

5.7
57%
5 Ratings

9.0
90%
6 Ratings
Electronic Medical Records

6.3
NextGen Healthcare EHR
63%

8.1
Practice Fusion
81%
Practice Fusion ranks higher in 8/10 features
Practice Fusion ranks higher in 8/10 features
Charting / document management

8.5
85%
5 Ratings

8.5
85%
6 Ratings
Templates

8.4
84%
5 Ratings

6.2
62%
5 Ratings
Patient portal

6.5
65%
5 Ratings

7.1
71%
4 Ratings
Mobile/tablet support

7.0
70%
4 Ratings

9.9
99%
4 Ratings
Fax integration

7.0
70%
1 Rating

10.0
100%
4 Ratings
Integration with other EMR and PM systems

5.0
50%
5 Ratings

7.7
77%
3 Ratings
Workflow automation

5.0
50%
1 Rating

9.9
99%
3 Ratings
Speech recognition

3.7
37%
4 Ratings

9.0
90%
1 Rating
Customization

3.8
38%
5 Ratings

5.1
51%
5 Ratings
E-prescribing

8.6
86%
5 Ratings

7.2
72%
5 Ratings
Medical Security and Privacy

7.8
NextGen Healthcare EHR
78%

9.8
Practice Fusion
98%
Practice Fusion ranks higher in 4/4 features
Practice Fusion ranks higher in 4/4 features
HIPAA compliance

9.2
92%
10 Ratings

9.5
95%
12 Ratings
Role-based permission levels

6.0
60%
1 Rating

10.0
100%
5 Ratings
Data backups and redundancy

9.0
90%
1 Rating

9.8
98%
4 Ratings
Local mode / networking failsafe

7.0
70%
1 Rating

9.9
99%
3 Ratings
Workflow and Scale

7.0
NextGen Healthcare EHR
70%

10.0
Practice Fusion
100%
Practice Fusion ranks higher in 3/3 features
Practice Fusion ranks higher in 3/3 features
Task tracking

6.0
60%
1 Rating

10.0
100%
3 Ratings
Specialty-specific workflows

6.0
60%
1 Rating

9.9
99%
4 Ratings
Multi-office / multi-physician capabilities

9.1
91%
5 Ratings

10.0
100%
4 Ratings
Attribute Ratings
- NextGen Healthcare Clinical Care Solutions (including MediTouch) is rated higher in 2 areas: Likelihood to Recommend, Performance
Likelihood to Recommend

7.4
NextGen Healthcare EHR
74%
5 Ratings

7.1
Practice Fusion
71%
7 Ratings
Availability

NextGen Healthcare EHR
N/A
0 Ratings

1.0
Practice Fusion
10%
2 Ratings
Performance

7.0
NextGen Healthcare EHR
70%
2 Ratings

1.0
Practice Fusion
10%
2 Ratings
Support Rating

NextGen Healthcare EHR
N/A
0 Ratings

9.0
Practice Fusion
90%
2 Ratings
Likelihood to Recommend
NextGen Healthcare EHR
NextGen Healthcare Clinical Care Solutions works to get your practice or hospital EMR compliant. It is very difficult to get anything done quickly-- there are so many clicks required to perform simple tasks and when you are patient-facing it makes you look a little silly. It is difficult to input information quickly into the system and patient information does not always upload from their portal. Patients do like that they are able to look up their own records and send messages through this system. It is well suited for a practice that only wants one program to do it all-- billing, scheduling, and the actual practicing. It is, however, very difficult to learn as you need to learn how to trick the system in many cases.

Verified User
Employee in Customer Service
Medical Practice Company, 1-10 employeesPractice Fusion
The best scenario is a small non-profit clinic who needs a great EMR but cannot afford one like EPIC. I might also recommend this to colleagues who are starting a small business because I think PF would be a good, easy, and more affordable to get up and running. I think this EMR makes less sense in the setting of large academic institutions who need lots of easily manipulable data and a huge amount of support.
Medical Student
University of California, Davis - School of MedicineHigher Education, 501-1000 employees
Pros
NextGen Healthcare EHR
- Intuitive user interface and ability to access from anywhere.
- Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
- User-friendly graphical user interface and ease of user enrollment.

Verified User
Administrator in Information Technology
Chemicals Company, 10,001+ employeesPractice Fusion
- Document storage- You can upload documents and attach them to specific patients. As well as flag documents that need to be signed, and assign them to specific doctors.
- Charting- Very detailed integration for charting.
- Reporting- We really enjoy the reports we can pull from within the software.
Office Manager
Procurement LeadersHealth, Wellness and Fitness, 1-10 employees
Cons
NextGen Healthcare EHR
- I think there's still room for fuller integration of the multiple suites that they offer.
- Optimizing certain templates to provide a more automated feel

Verified User
C-Level Executive in Information Technology
Medical Practice Company, 1001-5000 employeesPractice Fusion
- Have Physician Assistant as a provider status.
- Make the notes section of each patients account displays towards the top of page and not the bottom.

Verified User
Team Lead in Human Resources
Health, Wellness and Fitness Company, 11-50 employeesPricing Details
NextGen Healthcare EHR
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Practice Fusion
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Performance
NextGen Healthcare EHR
NextGen Healthcare EHR 7.0
Based on 2 answers
Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going

Verified User
Employee in Customer Service
Medical Practice Company, 1-10 employeesPractice Fusion
Practice Fusion 1.0
Based on 2 answers
No answer on this topic is available.
Support Rating
NextGen Healthcare EHR
No score
No answers yet
No answers on this topic
Practice Fusion
Practice Fusion 9.0
Based on 2 answers
We always get a return call within the time stated. There are many available topics on the forum and it is often easy to find the issue you are seeking more information on.When we have tried the live chat feature we have been satisfied with the timeliness and response.
CEO
Coastal Medical and Psychiatric ServicesMedical Practice, 11-50 employees
Alternatives Considered
NextGen Healthcare EHR
I feel like with NextGen we have a well-rounded amount of things that we can do. When we train new hires on how to use this system, it helps that the system is very user-friendly and simple enough to for those to catch on without extensive amounts of training.
Refractive Surgery Counselor
Heaton Eye AssociatesHospital & Health Care, 51-200 employees
Practice Fusion
NextGen is hard to use as far as medical records. Practice Fusion is user friendly. There is a great knowledge base for questions asked. Practice Fusion takes all the guess work out of the day.
Billing Manager, CPC
Medical OfficeMedical Practice, 11-50 employees