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139 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Wistia

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Wistia is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

8.7

Niche Private Media Channel (discontinued)

87%
11 Ratings
9.1

Wistia

91%
70 Ratings

Likelihood to Renew

9.1

Niche Private Media Channel (discontinued)

91%
2 Ratings
10.0

Wistia

100%
10 Ratings

Usability

9.1

Niche Private Media Channel (discontinued)

91%
1 Rating
10.0

Wistia

100%
13 Ratings

Availability

Niche Private Media Channel (discontinued)

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Performance

Niche Private Media Channel (discontinued)

N/A
0 Ratings
10.0

Wistia

100%
21 Ratings

Support Rating

8.8

Niche Private Media Channel (discontinued)

88%
6 Ratings
9.9

Wistia

99%
21 Ratings

Online Training

9.1

Niche Private Media Channel (discontinued)

91%
1 Rating

Wistia

N/A
0 Ratings

Implementation Rating

9.1

Niche Private Media Channel (discontinued)

91%
2 Ratings
10.0

Wistia

100%
3 Ratings

Product Scalability

Niche Private Media Channel (discontinued)

N/A
0 Ratings
10.0

Wistia

100%
1 Rating

Likelihood to Recommend

Niche Private Media Channel (discontinued)

I'm not sure what the average user is looking for, but I can imagine a number of scenarios for which the platform offers a very flexible hosting service for a variety of users, with plenty of bells and whistles, for a reasonable costs that can protect content while offering a good interface between the publisher and their viewers.
Charles H. Green | TrustRadius Reviewer

Wistia

It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.
Rebecca Pierce Murray | TrustRadius Reviewer

Pros

Niche Private Media Channel (discontinued)

  • Answer the telephone and provide technical support very readily. Stay on the line to make sure your problem is solved.
  • Hosting with user payment ability to be handled by their site or my site. Don't have to have different companies for payment and hosting.
  • Affordable for small business.
  • Ability to organize content in multiple ways. Works well for educational model.
  • Allows my own branding. There branding is fairly transparent.
Lisa VanOstrand | TrustRadius Reviewer

Wistia

  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
Anonymous | TrustRadius Reviewer

Cons

Niche Private Media Channel (discontinued)

  • Niche could add a more comprehensive online tutorial.
  • The Niche Web RTC program is amazing but it would be great if they had an app that would allow mobile devices to also connect even if they dont have chrome
  • It would be great if Niche could add a less comprehensive platform only for healthcare applications
Tyler Theslof | TrustRadius Reviewer

Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
Anonymous | TrustRadius Reviewer

Pricing Details

Niche Private Media Channel (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Niche Private Media Channel (discontinued) Editions & Modules

Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$25 per month

Wistia Editions & Modules

Edition
Free Account$0
Pro Plan$99.002
Advanced Plan$399.002
Premium Plan$999.002
  1. none
  2. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Likelihood to Renew

Niche Private Media Channel (discontinued)

Niche Private Media Channel (discontinued) 9.1
Based on 2 answers
Because 10 is considered the best rating. Niche Video Media gives good service.
J.C. O'Neill | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 10 answers
Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
Jolynn Marcum | TrustRadius Reviewer

Usability

Niche Private Media Channel (discontinued)

Niche Private Media Channel (discontinued) 9.1
Based on 1 answer
Because 10 is the best.
J.C. O'Neill | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 13 answers
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
Ian Nate | TrustRadius Reviewer

Reliability and Availability

Niche Private Media Channel (discontinued)

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 3 answers
After several years, we have not come across a situation for which Wistia was not available when needed.
Jonathan Eichorst | TrustRadius Reviewer

Performance

Niche Private Media Channel (discontinued)

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 21 answers
I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
T. Blane McMichen | TrustRadius Reviewer

Support Rating

Niche Private Media Channel (discontinued)

Niche Private Media Channel (discontinued) 8.8
Based on 6 answers
Immediate response from a knowledgeable rep - not a tier 1 automaton reading a script. I can, and have, reached them at all hours by phone, by chat, or by email. Responses are under 24 hours and frequently less than 1. And stuff gets DONE! I see things I request in almost every monthly release.
Adriana West | TrustRadius Reviewer

Wistia

Wistia 9.9
Based on 21 answers
We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
Anonymous | TrustRadius Reviewer

Online Training

Niche Private Media Channel (discontinued)

Niche Private Media Channel (discontinued) 9.1
Based on 1 answer
It was direct and personal, aimed at solving the immediate task at hand while instructing me how the channel as a whole works in the process.
Adriana West | TrustRadius Reviewer

Wistia

No score
No answers yet
No answers on this topic

Implementation Rating

Niche Private Media Channel (discontinued)

Niche Private Media Channel (discontinued) 9.1
Based on 2 answers
No, the support at Niche Video Media was very helpful during set up.
J.C. O'Neill | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 3 answers
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau | TrustRadius Reviewer

Alternatives Considered

Niche Private Media Channel (discontinued)

The access controls of who can view, when one can view, how many times one can view, and from where they can view and also the security, and protecting from download [are better]. The review and approval workflow, editing the videos, blue-pen are all not available in Vimeo Pro.
Anonymous | TrustRadius Reviewer

Wistia

I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidyard and Vimeo, but the small differences I have found to be worth the additional cost.
Justin Chidester | TrustRadius Reviewer

Scalability

Niche Private Media Channel (discontinued)

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 1 answer
We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
Jonathan Eichorst | TrustRadius Reviewer

Return on Investment

Niche Private Media Channel (discontinued)

  • I believe videos for training will be the way of the future. Once the initial cost of producing the videos is accounted for, other than hosting cost all views of the course will be income.
  • I believe creating short marketing videos will attract new customers.
Lisa VanOstrand | TrustRadius Reviewer

Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Mike Wolpert | TrustRadius Reviewer

Screenshots

Niche Private Media Channel (discontinued)

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