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Wistia for the Win!
Updated April 15, 2022

Wistia for the Win!

Jolynn Marcum | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wistia

Wistia is used in primarily by of our Marketing and Training videos. Wistia has given us the ability to host a large library of videos and to be able to track views and user engagement. The platform is easy to use and maintain and has integrations with Marketo which we use for our email campaigns.
  • Video hosting.
  • Track customer engagement.
  • Easy to update and replace content.
  • Customer friendly.
  • Would like to have more drill down statistics on specific videos.
  • Wish they would bring back the Gmail extension.
  • Tracking video views.
  • Tracking user engagement.
  • Ability to embed videos on website and email campaigns.
  • Allows us to see which campaigns are effective.
  • Allows us to see what content our customers are engaging in.
  • Ability to deliver quality training and marketing videos to our customers.
Wistia is much more user friendly and gives the ability to replace videos. Also the the statistics were easier to access and use with Wistia.

Do you think Wistia delivers good value for the price?

Yes

Are you happy with Wistia's feature set?

Yes

Did Wistia live up to sales and marketing promises?

Yes

Did implementation of Wistia go as expected?

Yes

Would you buy Wistia again?

Yes

Wistia allows us to add turnstiles to specific videos so that we can track and give credit for training videos viewed. It is very easy to update and replace video content, with out the URL changing. This is huge since we have our videos hosted on websites, and in various email campaigns so not having the URL change is a huge benefit to this. Wistia is extremely user friendly. You can customize your colors, and have several customization options for your videos as well.

Using Wistia

The marketing team, product team, and training teams.
1 - Wistia is super user friendly and easy to use. Anytime I have had an issue I just reach out to their support team and they are quick to respond. There is very little 'in-house' support needed to support Wistia.
  • Marketing
  • Customer Training
  • Internal Training
  • Embed Videos in our LMS (Docebo)
  • Embed Videos in our knowledge base (Intercom)
  • Embed Videos into our product with in-app hints (Contentful)
  • Share videos on social media
  • Share internal product releases
Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.