Nifty vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nifty
Score 9.8 out of 10
N/A
Nifty consolidates projects, work, and communications in one place. Nifty simplifies and automates the tracking of project milestones, communications with teammates and clients, collaborative document creation, and more in a centralized workspace! Nifty enables organizational oversight across projects and teammates with project & team workload overviews. With communications, project management, and workflow collaboration centralized in one place, teams can consolidate their workday as well…N/A
ServiceTitan
Score 8.3 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
NiftyServiceTitan
Editions & Modules
No answers on this topic
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
NiftyServiceTitan
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$89 simple flat-rate pricingRequired
Additional Details
More Pricing Information
Features
NiftyServiceTitan
Project Management
Comparison of Project Management features of Product A and Product B
Nifty
9.6
3 Ratings
24% above category average
ServiceTitan
-
Ratings
Task Management8.83 Ratings00 Ratings
Resource Management9.43 Ratings00 Ratings
Gantt Charts10.03 Ratings00 Ratings
Scheduling10.03 Ratings00 Ratings
Workflow Automation9.43 Ratings00 Ratings
Team Collaboration10.03 Ratings00 Ratings
Support for Agile Methodology10.01 Ratings00 Ratings
Support for Waterfall Methodology10.03 Ratings00 Ratings
Document Management9.43 Ratings00 Ratings
Email integration10.02 Ratings00 Ratings
Mobile Access10.03 Ratings00 Ratings
Timesheet Tracking8.53 Ratings00 Ratings
Change request and Case Management9.03 Ratings00 Ratings
Budget and Expense Management10.02 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Nifty
9.3
2 Ratings
22% above category average
ServiceTitan
-
Ratings
Quotes/estimates8.62 Ratings00 Ratings
Project & financial reporting10.02 Ratings00 Ratings
Best Alternatives
NiftyServiceTitan
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SAP Ruum
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Jotform
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Score 8.9 out of 10
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Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NiftyServiceTitan
Likelihood to Recommend
9.0
(3 ratings)
7.7
(12 ratings)
User Testimonials
NiftyServiceTitan
Likelihood to Recommend
Nifty
I've found myself recommending Nifty to other business owners as well as for personal use. I've personally found it to be invaluable when it comes to:
  • Daily / Weekly / Monthly / Quarterly recurring tasks
  • Creating templates for company processes such as new product creation, marketing strategy, on-boarding, quarterly goals, content management
  • Having forms zapped into a new task from multiple locations ensuring they're never overlooked
  • Having clear milestones and timelines for projects
  • Communicating on projects, tasks, and just in general
  • Assigning different components of projects to different people
  • Creating prior requirements that must be completed before completing the task
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ServiceTitan
Well suited for larger companies, and companies that can take advantage of numerous features like dispatching, inventory, etc. Smaller shops may not find ServiceTitan as helpful or at least potentially complicated for a scaled back operation. It doesn't have accounting software, so make sure you have QuickBooks or something similar.
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Pros
Nifty
  • An overview of project timelines and milestones.
  • One-on-one or group conversations.
  • Tracking the status of projects and tasks.
Read full review
ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
Nifty
  • Time Expense could be improved since we cannot edit the previous/past time logs entered.
  • Lacks expense management and Purchase order management functionality
  • Newest product updates are not always stable and I had to reach Nifty's support team a couple of times in the past to fix the issues with new updates e.g. our document management and meeting integrations had to be re-authorized
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Alternatives Considered
Nifty
There's no comparison. Nifty does what all of these do all in one place (with the exception of Slack's community aspect with hashtagging - not sure if Nifty can do this, never tried) Nifty even has the ability to import directly from many other platforms - I've personally imported projects from Trello and Asana, saving tons of time in migration.
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ServiceTitan
No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner.
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Return on Investment
Nifty
  • Consistent communications.
  • Staying on project schedule.
  • Aligned projects with business strategies.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
Read full review
ScreenShots

Nifty Screenshots

Screenshot of Project DiscussionsScreenshot of Project MilestonesScreenshot of Project Overview

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board