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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nimble

    Score7.5 out of 10
    N/ANimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

    $15

    per month

    Oncontact CRM (discontinued)

    Score4.8 out of 10
    N/AOnContact was customer relationship management software for sales and marketing automation, available through either cloud or on-premise deployment. It was acquired by Workwise LLC, which was in turn acquired by Aptean, and is no longer available for sale.N/A
    Pricing
    NimbleOncontact CRM (discontinued)
    Editions & Modules
    Business
    $19.00
    Per User Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    NimbleOncontact CRM (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NimbleOncontact CRM (discontinued)
    Considered Both Products
    Nimble
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    16 Answers
    No answers on this topic
    Delivers good value for the price
    88%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    16 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    16 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    17 Answers
    No answers on this topic
    Features
    NimbleOncontact CRM (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.5
    30 Ratings
    8% above category average
    Oncontact CRM (discontinued)
    5.0
    2 Ratings
    44% below category average
    Customer data management / contact management9.529 Ratings4.82 Ratings
    Workflow management8.428 Ratings4.42 Ratings
    Territory management8.724 Ratings4.82 Ratings
    Opportunity management8.128 Ratings5.32 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.429 Ratings9.01 Ratings
    Contract management8.523 Ratings3.92 Ratings
    Quote & order management6.621 Ratings3.92 Ratings
    Interaction tracking9.227 Ratings4.42 Ratings
    Channel / partner relationship management8.126 Ratings4.82 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.1
    22 Ratings
    5% above category average
    Oncontact CRM (discontinued)
    3.6
    2 Ratings
    73% below category average
    Case management7.922 Ratings5.32 Ratings
    Call center management8.220 Ratings4.42 Ratings
    Help desk management8.321 Ratings1.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.7
    27 Ratings
    12% above category average
    Oncontact CRM (discontinued)
    8.5
    1 Ratings
    9% above category average
    Lead management8.426 Ratings8.01 Ratings
    Email marketing9.026 Ratings9.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.2
    29 Ratings
    6% above category average
    Oncontact CRM (discontinued)
    9.0
    1 Ratings
    16% above category average
    Task management8.529 Ratings9.01 Ratings
    Billing and invoicing management8.418 Ratings00 Ratings
    Reporting7.725 Ratings9.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.9
    27 Ratings
    15% above category average
    Oncontact CRM (discontinued)
    8.7
    1 Ratings
    13% above category average
    Forecasting8.923 Ratings9.01 Ratings
    Pipeline visualization8.827 Ratings8.01 Ratings
    Customizable reports9.023 Ratings9.01 Ratings
    Customization
    Comparison of Customization features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.6
    29 Ratings
    12% above category average
    Oncontact CRM (discontinued)
    4.9
    2 Ratings
    44% below category average
    Custom fields9.029 Ratings4.42 Ratings
    Custom objects8.322 Ratings4.42 Ratings
    Scripting environment8.518 Ratings3.92 Ratings
    API for custom integration8.820 Ratings7.01 Ratings
    Security
    Comparison of Security features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    9.3
    26 Ratings
    10% above category average
    Oncontact CRM (discontinued)
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability9.424 Ratings10.01 Ratings
    Role-based user permissions9.324 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.4
    29 Ratings
    11% above category average
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Social data8.429 Ratings7.01 Ratings
    Social engagement8.429 Ratings7.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.8
    25 Ratings
    15% above category average
    Oncontact CRM (discontinued)
    7.0
    1 Ratings
    7% below category average
    Marketing automation8.725 Ratings7.01 Ratings
    Compensation management8.919 Ratings00 Ratings
    Platform
    Comparison of Platform features of Nimble and Oncontact CRM (discontinued)
    Feature
    Nimble
    8.3
    27 Ratings
    9% above category average
    Oncontact CRM (discontinued)
    8.0
    1 Ratings
    5% above category average
    Mobile access8.327 Ratings8.01 Ratings
    Best Alternatives
    NimbleOncontact CRM (discontinued)
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NimbleOncontact CRM (discontinued)
    Likelihood to Recommend
    7.0
    (33 ratings)
    4.8
    (2 ratings)
    Likelihood to Renew
    7.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (19 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (19 ratings)
    -
    (0 ratings)
    User Testimonials
    NimbleOncontact CRM (discontinued)
    Likelihood to Recommend
    Nimble
    This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
    Incentivized
    Read full review
    Discontinued Products
    Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
    Incentivized
    Read full review
    Pros
    Nimble
    • Importing contacts in the CRM is very much consist of easy steps.
    • It allows me to create, edit and view contacts records anywhere from the web.
    • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
    • it is playing an excellent role in managing our all relations.
    Incentivized
    Read full review
    Discontinued Products
    • Company Name
    • Contacts
    Incentivized
    Read full review
    Cons
    Nimble
    • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
    • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
    Incentivized
    Read full review
    Discontinued Products
    • Customization could be easier. Just about anything is possible, but the learning curve is steep.
    • More focus on mass loading
    Incentivized
    Read full review
    Likelihood to Renew
    Nimble
    It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
    Read full review
    Discontinued Products
    The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
    Incentivized
    Read full review
    Usability
    Nimble
    The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Nimble
    It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Nimble
    Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
    Incentivized
    Read full review
    Discontinued Products
    • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
    • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
    Incentivized
    Read full review
    Return on Investment
    Nimble
    • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
    • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
    Incentivized
    Read full review
    Discontinued Products
    • Don't know, I only use occasionally
    Incentivized
    Read full review
    ScreenShots