What users are saying about
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95 Ratings
3 Ratings

Nimble

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95 Ratings
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Score 8.7 out of 100
3 Ratings
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Score 4.9 out of 100

Feature Set Ratings

  • Nimble ranks higher in 6 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, Customization, Social CRM, Integrations with 3rd-party Software
  • Oncontact ranks higher in 3 feature sets: CRM Project Management, CRM Reporting & Analytics, Security
  • Nimble and Oncontact are tied in 1 feature set: Platform

Sales Force Automation

8.6

Nimble

86%
5.0

Oncontact

50%
Nimble ranks higher in 8/9 features

Customer data management / contact management

8.7
87%
29 Ratings
4.9
49%
2 Ratings

Workflow management

8.4
84%
28 Ratings
4.4
44%
2 Ratings

Territory management

8.9
89%
24 Ratings
4.9
49%
2 Ratings

Opportunity management

8.4
84%
28 Ratings
5.3
53%
2 Ratings

Integration with email client (e.g., Outlook or Gmail)

8.8
88%
29 Ratings
9.0
90%
1 Rating

Contract management

8.9
89%
23 Ratings
3.9
39%
2 Ratings

Quote & order management

8.5
85%
21 Ratings
3.9
39%
2 Ratings

Interaction tracking

8.5
85%
27 Ratings
4.4
44%
2 Ratings

Channel / partner relationship management

8.2
82%
26 Ratings
4.9
49%
2 Ratings

Customer Service & Support

8.7

Nimble

87%
3.6

Oncontact

36%
Nimble ranks higher in 3/3 features

Case management

8.6
86%
22 Ratings
5.3
53%
2 Ratings

Call center management

8.9
89%
20 Ratings
4.4
44%
2 Ratings

Help desk management

8.6
86%
21 Ratings
1.0
10%
1 Rating

Marketing Automation

8.6

Nimble

86%
8.5

Oncontact

85%
Nimble ranks higher in 1/2 features

Lead management

8.4
84%
26 Ratings
8.0
80%
1 Rating

Email marketing

8.7
87%
26 Ratings
9.0
90%
1 Rating

CRM Project Management

8.5

Nimble

85%
9.0

Oncontact

90%
Oncontact ranks higher in 2/3 features

Task management

8.6
86%
29 Ratings
9.0
90%
1 Rating

Billing and invoicing management

8.7
87%
18 Ratings
N/A
0 Ratings

Reporting

8.3
83%
25 Ratings
9.0
90%
1 Rating

CRM Reporting & Analytics

8.5

Nimble

85%
8.7

Oncontact

87%
Oncontact ranks higher in 2/3 features

Forecasting

8.4
84%
23 Ratings
9.0
90%
1 Rating

Pipeline visualization

8.3
83%
27 Ratings
8.0
80%
1 Rating

Customizable reports

8.6
86%
23 Ratings
9.0
90%
1 Rating

Customization

8.4

Nimble

84%
4.9

Oncontact

49%
Nimble ranks higher in 4/4 features

Custom fields

8.6
86%
29 Ratings
4.4
44%
2 Ratings

Custom objects

8.3
83%
22 Ratings
4.4
44%
2 Ratings

Scripting environment

8.4
84%
18 Ratings
3.9
39%
2 Ratings

API for custom integration

8.4
84%
20 Ratings
7.0
70%
1 Rating

Security

8.8

Nimble

88%
10.0

Oncontact

100%
Oncontact ranks higher in 2/2 features

Single sign-on capability

9.1
91%
24 Ratings
10.0
100%
1 Rating

Role-based user permissions

8.5
85%
24 Ratings
10.0
100%
1 Rating

Social CRM

8.4

Nimble

84%
7.0

Oncontact

70%
Nimble ranks higher in 2/2 features

Social data

8.4
84%
29 Ratings
7.0
70%
1 Rating

Social engagement

8.3
83%
29 Ratings
7.0
70%
1 Rating

Integrations with 3rd-party Software

8.3

Nimble

83%
7.0

Oncontact

70%
Nimble ranks higher in 2/2 features

Marketing automation

8.1
81%
25 Ratings
7.0
70%
1 Rating

Compensation management

8.4
84%
19 Ratings
N/A
0 Ratings

Platform

8.0

Nimble

80%
8.0

Oncontact

80%
Nimble ranks higher in 1/1 features

Mobile access

8.0
80%
27 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Nimble is rated higher in 1 area: Likelihood to Recommend
  • Oncontact is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.8

Nimble

88%
33 Ratings
4.9

Oncontact

49%
2 Ratings

Likelihood to Renew

8.3

Nimble

83%
2 Ratings
10.0

Oncontact

100%
1 Rating

Usability

8.7

Nimble

87%
19 Ratings

Oncontact

N/A
0 Ratings

Support Rating

8.9

Nimble

89%
20 Ratings

Oncontact

N/A
0 Ratings

Likelihood to Recommend

Nimble

This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
Leo George | TrustRadius Reviewer

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Pros

Nimble

  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
Margaret turner | TrustRadius Reviewer

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Cons

Nimble

  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
Maria Pulenta | TrustRadius Reviewer

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$15 per month

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Oncontact Editions & Modules

Additional Pricing Details

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Usability

Nimble

Nimble 8.7
Based on 19 answers
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
Anonymous | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Support Rating

Nimble

Nimble 8.9
Based on 20 answers
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
Maria Wiley | TrustRadius Reviewer

Oncontact

No score
No answers yet
No answers on this topic

Alternatives Considered

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Return on Investment

Nimble

  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Ross Keating | TrustRadius Reviewer

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

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