What users are saying about
56 Ratings
56 Ratings
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Score 8.6 out of 100
110 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Nimble

Nimble is well suited for businesses with up 50 employees wanting to ensure that their users can see all contact with a person in the database, whether they are using a desktop, notebook or mobile device. This helps to build better relationships with contacts and answer questions.Nimble is easy to integrate with 150+ apps due to PieSync being its native 2-way sync integration tool. This reduces duplication of data and saves time in its management. It also helps with businesses looking to integrate with tools like Xero or Quickbooks accounting, and with marketing automation tools like 366 Degrees and Mailchimp.It's perhaps not ideal for businesses wanting to segregate data between divisions or business units. However, this can be managed by taking subscriptions under different business units and the addition of staff subscriptions.
Ross Keating | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Nimble
7.6
Oracle CRM On Demand
8.7
Customer data management / contact management
Nimble
9.6
Oracle CRM On Demand
9.3
Workflow management
Nimble
7.7
Oracle CRM On Demand
8.9
Territory management
Nimble
7.0
Oracle CRM On Demand
9.3
Opportunity management
Nimble
7.6
Oracle CRM On Demand
9.2
Integration with email client (e.g., Outlook or Gmail)
Nimble
9.1
Oracle CRM On Demand
9.0
Contract management
Nimble
5.9
Oracle CRM On Demand
7.8
Quote & order management
Nimble
6.9
Oracle CRM On Demand
8.5
Interaction tracking
Nimble
7.7
Oracle CRM On Demand
8.3
Channel / partner relationship management
Nimble
7.3
Oracle CRM On Demand
8.2

Customer Service & Support

Nimble
7.6
Oracle CRM On Demand
8.4
Case management
Nimble
7.6
Oracle CRM On Demand
8.5
Call center management
Nimble
7.6
Oracle CRM On Demand
8.7
Help desk management
Nimble
7.6
Oracle CRM On Demand
8.1

Marketing Automation

Nimble
7.1
Oracle CRM On Demand
8.9
Lead management
Nimble
7.2
Oracle CRM On Demand
8.9
Email marketing
Nimble
7.0
Oracle CRM On Demand
8.8

CRM Project Management

Nimble
7.1
Oracle CRM On Demand
8.7
Task management
Nimble
7.7
Oracle CRM On Demand
8.3
Billing and invoicing management
Nimble
7.5
Oracle CRM On Demand
9.6
Reporting
Nimble
6.0
Oracle CRM On Demand
8.2

CRM Reporting & Analytics

Nimble
6.6
Oracle CRM On Demand
8.4
Forecasting
Nimble
7.7
Oracle CRM On Demand
8.7
Pipeline visualization
Nimble
8.2
Oracle CRM On Demand
8.6
Customizable reports
Nimble
4.0
Oracle CRM On Demand
7.9

Customization

Nimble
6.9
Oracle CRM On Demand
8.4
Custom fields
Nimble
8.6
Oracle CRM On Demand
8.9
Custom objects
Nimble
7.3
Oracle CRM On Demand
8.1
Scripting environment
Nimble
6.3
Oracle CRM On Demand
7.9
API for custom integration
Nimble
5.3
Oracle CRM On Demand
8.7

Security

Nimble
5.9
Oracle CRM On Demand
9.4
Single sign-on capability
Nimble
7.3
Oracle CRM On Demand
8.9
Role-based user permissions
Nimble
4.6
Oracle CRM On Demand
9.8

Social CRM

Nimble
8.9
Oracle CRM On Demand
9.8
Social data
Nimble
9.3
Oracle CRM On Demand
9.8
Social engagement
Nimble
8.5
Oracle CRM On Demand
9.9

Integrations with 3rd-party Software

Nimble
6.8
Oracle CRM On Demand
8.6
Marketing automation
Nimble
6.9
Oracle CRM On Demand
8.5
Compensation management
Nimble
6.8
Oracle CRM On Demand
8.7

Platform

Nimble
8.1
Oracle CRM On Demand
9.3
Mobile access
Nimble
8.1
Oracle CRM On Demand
9.3

Pros

Nimble

  • The ease of setting up and becoming proficient in using every aspect of Nimble's capabilities and continually adding new tools integrated within the program is a big winner at choosing Nimble for our company CRM product.
  • The widget application works intelligently within Safari, Google Chrome and Mozilla Firefox to pull all the Social Media information about a key contact person or the company itself saves me tremendous time from having to go one-by-one to fill all fields manually with that specific information.
Chuck Royer | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

Nimble

  • While I still love Nimble, the interface looks a little dated and it doesn't seem to resolve super well on high resolution (retina) monitors. They can make far better use of the width of modern day screens. Some parts of the system are a bit disjointed visually and could be smoothed a little.
  • Although they now natively sync with Mailchimp (and other systems) through the embedded PieSync service, I would love to have the marketing components all in one place. We may change our minds on this depending on how well we find the Sync working for us.
  • Visually related, we'd like better use of the screen real estate to see the history of interactions with clients. It's comprehensive now but requires a bit of scrolling. With some decent UI tweaks this can be handled far better.
Shirin Elkoshairi | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

Nimble

Nimble 9.1
Based on 1 answer
In terms of ease of use, this is a very intuitive system to get around in today. I have used many contact management systems over the years and this one is quite nicely laid out and easy to navigate for sales people and managers in the field to get data and use it to manage the insights found in the system.
Chad Stewart | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Support Rating

Nimble

Nimble 7.3
Based on 2 answers
I have not used the support enough to give them a higher rating. But, they have not disappointed
Chad Stewart | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

Nimble

No score
No answers yet
No answers on this topic

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

Nimble

ACT!, SageCRM, Outlook, Google Contacts, Zoho CRM, SugarSync, Vtiger, Salesforce, iCloud Contacts (iPhone)plus many others. Most of these systems don't do a good job of connecting with email let alone social media and in today's world, you need both. Nimble does things that none of the others are capable of but most of all it makes people more productive and better able to monitor Customer Relationships.
Thomas Olesen | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Nimble

  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Russ Johns | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Pricing Details

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Nimble
8.9
Oracle CRM On Demand
8.1

Likelihood to Renew

Nimble
8.3
Oracle CRM On Demand

Usability

Nimble
9.1
Oracle CRM On Demand
9.0

Support Rating

Nimble
7.3
Oracle CRM On Demand

Implementation Rating

Nimble
Oracle CRM On Demand
10.0

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