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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    SUSE Multi-Linux Manager

    Score8.8 out of 10
    N/ASUSE Multi-Linux Manager is a solution used to simplify management of any complex IT infrastructure. SUSE Multi-Linux Manager provides automated patching, content lifecycle management, and realtime monitoring to keep a mixed Linux environment secure and compliant at any scale – from 10 to over 100,000 clients – from a single console.N/A
    Pricing
    NinjaOneSUSE Multi-Linux Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneSUSE Multi-Linux Manager
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneSUSE Multi-Linux Manager
    Considered Both Products
    NinjaOne
    No answer on this topic
    SUSE
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    92%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    90%
    Implementation went as expected
    9 Answers
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    NinjaOneSUSE Multi-Linux Manager
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    Perforce Puppet
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneSUSE Multi-Linux Manager
    Likelihood to Recommend
    9.3
    (71 ratings)
    10.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.2
    (2 ratings)
    Usability
    9.3
    (13 ratings)
    9.3
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (6 ratings)
    7.5
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NinjaOneSUSE Multi-Linux Manager
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    SUSE
    In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    SUSE
    • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
    • More premade saltstate for default applications are always nice to have.
    • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    SUSE
    I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
    Read full review
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    SUSE
    The gui is extremely user friendly. The installation and configuration does have a learning curve, it takes a while to set everything up. But once you're passed this initial learning curve, everything is very intuitive. If you want extra automation, there's an api (eventough i personally find the documentation of the api could be ordered better). I gave this product a 9 because of the initial learning curve and the api documentation, but for the rest it suits my needs perfectly.
    Incentivized
    Read full review
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    SUSE
    SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    SUSE
    The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    SUSE
    No answers on this topic
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    SUSE
    • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
    • Make it easy to audit our own infrastructure.
    • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
    • 24/7 support team.
    • Automatic deployment.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring