NinjaOne vs. TBMR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
TBMR
Score 9.1 out of 10
N/A
Recover machines directly from IBM Spectrum Protect backups TBMR allows users to perform a bare machine recovery of an operating system, applications and data direct from an IBM Spectrum Protect (TSM) backup. The vendor describes this recovery as fast, and states it can be fully automated to protect critical systems from the consequences of physical damage, human error or system failure. Users can recover protected systems to any point in time provided by TSM.…
$725
per server
Pricing
NinjaOneTBMR
Editions & Modules
No answers on this topic
Standard Licence
$725
per server
Reseller & Industry
discounted
per server
Multiple Servers
discounted
per server
Offerings
Pricing Offerings
NinjaOneTBMR
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.Please contact us for our competitive multiple server, industry and reseller discounts.
More Pricing Information
Community Pulse
NinjaOneTBMR
Top Pros
Top Cons

No answers on this topic

Features
NinjaOneTBMR
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.2
24 Ratings
23% above category average
TBMR
-
Ratings
Remote monitoring9.122 Ratings00 Ratings
Network device monitoring8.122 Ratings00 Ratings
Activity Monitoring9.18 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
24 Ratings
19% above category average
TBMR
-
Ratings
Patch Management9.023 Ratings00 Ratings
Policy-based automation9.324 Ratings00 Ratings
Best Alternatives
NinjaOneTBMR
Small Businesses
Barracuda RMM
Barracuda RMM
Score 8.8 out of 10
Axcient x360Cloud
Axcient x360Cloud
Score 9.6 out of 10
Medium-sized Companies
Atera
Atera
Score 8.8 out of 10
NAKIVO Backup & Replication
NAKIVO Backup & Replication
Score 9.1 out of 10
Enterprises

No answers on this topic

Zerto
Zerto
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneTBMR
Likelihood to Recommend
9.3
(30 ratings)
9.1
(1 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(5 ratings)
9.1
(1 ratings)
User Testimonials
NinjaOneTBMR
Likelihood to Recommend
NinjaOne
NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.
Patch management solution may not be the best if you have a large 3rd party software library.
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Cristie Software Ltd
During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described.
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Pros
NinjaOne
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Cristie Software Ltd
  • It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly
  • The support is really great. They are always ready to help in any situation.
  • During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support.
  • Support is staff is very knowledgeable. They willing to go extra mile all the time
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Cristie Software Ltd
  • There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly.
  • As far as we use it, I do not see too much on functionality.
  • Setup is unique in every organization. It has been working well so far.
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Cristie Software Ltd
No answers on this topic
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Cristie Software Ltd
Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help.
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Alternatives Considered
NinjaOne
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.
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Cristie Software Ltd
When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license
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Return on Investment
NinjaOne
  • Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
  • Pos - Have deployed ticketing to end users for better tracking of issues
  • Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -
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Cristie Software Ltd
  • As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product.
  • My management wants to use TBMR or any other backup.
  • Every year we are buying more licenses.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring

TBMR Screenshots

Screenshot of The Cristie VA has been developed to provide a unified user experience for the entire range of Cristie’s software. Cristie customers can deploy, license, backup, recover, replicate, migrate and simulate recoveries for physical or virtual machines.