NinjaOne vs. TBMR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
TBMR
Score 9.1 out of 10
N/A
Recover machines directly from IBM Spectrum Protect backups TBMR allows users to perform a bare machine recovery of an operating system, applications and data direct from an IBM Spectrum Protect (TSM) backup. The vendor describes this recovery as fast, and states it can be fully automated to protect critical systems from the consequences of physical damage, human error or system failure. Users can recover protected systems to any point in time provided by TSM.…
$725
per server
Pricing
NinjaOneTBMR
Editions & Modules
No answers on this topic
Standard Licence
$725
per server
Reseller & Industry
discounted
per server
Multiple Servers
discounted
per server
Offerings
Pricing Offerings
NinjaOneTBMR
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.Please contact us for our competitive multiple server, industry and reseller discounts.
More Pricing Information
Community Pulse
NinjaOneTBMR
Features
NinjaOneTBMR
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.3
63 Ratings
24% above category average
TBMR
-
Ratings
Remote monitoring9.360 Ratings00 Ratings
Network device monitoring8.355 Ratings00 Ratings
Activity Monitoring9.147 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
62 Ratings
21% above category average
TBMR
-
Ratings
Patch Management9.461 Ratings00 Ratings
Policy-based automation8.861 Ratings00 Ratings
Best Alternatives
NinjaOneTBMR
Small Businesses
Panda Systems Management
Panda Systems Management
Score 8.0 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Action1
Action1
Score 9.5 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
TeamViewer
TeamViewer
Score 8.5 out of 10
Keepit
Keepit
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneTBMR
Likelihood to Recommend
9.3
(68 ratings)
9.1
(1 ratings)
Likelihood to Renew
9.9
(3 ratings)
-
(0 ratings)
Usability
9.3
(10 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(6 ratings)
9.1
(1 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
-
(0 ratings)
Configurability
1.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
NinjaOneTBMR
Likelihood to Recommend
NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Cristie Software Ltd
During the Sandy storm, I was told to get over 200 servers ready in case we declare a disaster. I was able to spin over 190 servers in five days. I recovered servers using TBMR recovery. I restored each server using TBMR. After the server was restored at Sungard, I powered on the server without NIC to prevent a production issue with duplicate a name or IP. I validated each server after restore to make sure OS is working correctly and all data had been restored. I did not restore images due to the size of storage. Overall, it worked out and we were ready before Sandy struck. We did not go into disaster mode, but my management was impressed that this product worked as described.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cristie Software Ltd
  • It works 99.9% all the time if you setup correctly. In some instance there was issue was disk was not able to read partition. I called support and upload the log file. They told me during recovery point to new modify file instead of reading from backup configuration. It work and able to recover quickly
  • The support is really great. They are always ready to help in any situation.
  • During Sandy storm, we mentioned our challenges. They told us there will two support engineer will be stand by for support any time. Just let them know when you need support.
  • Support is staff is very knowledgeable. They willing to go extra mile all the time
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Cristie Software Ltd
  • There have been so bugs in the software. They provided me the next day with a temporary fix. In the next release, they will fix the bug permanenly.
  • As far as we use it, I do not see too much on functionality.
  • Setup is unique in every organization. It has been working well so far.
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Likelihood to Renew
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Cristie Software Ltd
No answers on this topic
Usability
NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Cristie Software Ltd
No answers on this topic
Reliability and Availability
NinjaOne
Availability is very good
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Cristie Software Ltd
No answers on this topic
Performance
NinjaOne
The software loads quickly for the most part
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Cristie Software Ltd
No answers on this topic
Support Rating
NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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Cristie Software Ltd
Support is great. They go beyond the normal service. I called a few times in the middle of the night for support. I was not able to recover some machines. They called back with half an hour and worked through it with me. They wanted to make sure I was able to recover the server. They are always willing to help.
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In-Person Training
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Cristie Software Ltd
No answers on this topic
Online Training
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Cristie Software Ltd
No answers on this topic
Implementation Rating
NinjaOne
Use of Organizations and locations
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Cristie Software Ltd
No answers on this topic
Alternatives Considered
NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Cristie Software Ltd
When I started TSM/Spectrum Protect over 13 years ago, disaster recovery was not funded to much. Once all regulatory requirements and auditing became more visible, management decided to start disaster recovery. I looked into one other BMR product. It required lots of manual processes to build WinPE iso images. I needed to build ISO images for each version of the TSM Client. At that time, we had over 350 Windows and Linux servers. There were over 10 different TSM Clients running. It was difficult to maintain all the different ISOs. I am only one admin doing the backup job and other duties. It was not possible to keep. I started to shop around for a different BMR solution for TSM. I came across Cristie. We did POC testing for 1 month. We covered HP physical servers to IBM hardware and vice versa. It worked without any issue. We also tried to recover HP physical servers from DL360 to DL380 and others. It works every time. At that time my management got assurance that this is a good product for investment. We started with 300 licenses. Now we have over 200 Physical and 600 virtual license
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Scalability
NinjaOne
Overall the software is very reliable
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Cristie Software Ltd
No answers on this topic
Return on Investment
NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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Cristie Software Ltd
  • As of today, we are recovering servers without any issue. There is no 100% success. Some servers backup corrupted data and are restored the same way. It is called Garbage in Garbage out. So far management wants to continue the use of this product.
  • My management wants to use TBMR or any other backup.
  • Every year we are buying more licenses.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring

TBMR Screenshots

Screenshot of The Cristie VA has been developed to provide a unified user experience for the entire range of Cristie’s software. Cristie customers can deploy, license, backup, recover, replicate, migrate and simulate recoveries for physical or virtual machines.