TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about NinjaOne

Please fill out the form below to get in touch.

NinjaOne

Connect with NinjaOne

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with NinjaOne so that NinjaOne and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    Vanta

    Score1 out of 10
    Small Businesses (1-50 employees)
    Vanta is an automated security and compliance platform. Vanta helps businesses get and stay compliant by continuously monitoring people, systems and tools to improve security posture.N/A
    Pricing
    NinjaOneVanta
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneVanta
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Features
    NinjaOneVanta
    Governance, Risk & Compliance
    Comparison of Governance, Risk & Compliance features of NinjaOne and Vanta
    Feature
    NinjaOne
    -
    Ratings
    Vanta
    1.0
    9 Ratings
    152% below category average
    Common repository of GRC items00 Ratings1.09 Ratings
    Risk management00 Ratings1.08 Ratings
    Integration with Corporate Performance Management (CPM) systems00 Ratings1.05 Ratings
    GRC policy management00 Ratings1.06 Ratings
    Incident management00 Ratings1.07 Ratings
    Best Alternatives
    NinjaOneVanta
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneVanta
    Likelihood to Recommend
    9.3
    (71 ratings)
    1.0
    (10 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (1 ratings)
    Usability
    9.3
    (13 ratings)
    2.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    8.0
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Configurability
    1.0
    (1 ratings)
    8.0
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    NinjaOneVanta
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Vanta
    Vanta seems excellent for startups, but I expect that they would be even more useful at bigger companies. I think it really helps people that haven't done SOC2 before. I also think it would help in monitoring compliance across teams with many users. If the budget is extremely tight, I think it would be possible to save money by not using it.
    Incentivized
    Read full review
    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Vanta
    • API driven capabilities offer a very easy way to connect your systems to their application.
    • It was mostly intuitive to figure out what needed to be configured.
    • I like how responsive they have been and how they have been able to outline the entire process for us from the start to the end.
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Vanta
    • In my opinion, they make it very hard to contact them when you need something.
    • In my experience, they write their contracts to make it difficult to cancel service.
    • In my experience, they have no policy for refunds in addition to their [...] contacts.
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Vanta
    Great to maintain for our SOC2 compliance and further compliance evolutions
    Incentivized
    Read full review
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Vanta
    In my experience, the sheer volume of tasks and to do items is a bit inundating.
    Read full review
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Vanta
    Always available
    Incentivized
    Read full review
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Vanta
    Fast although the agent may take some time to reping on checks
    Incentivized
    Read full review
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    Vanta
    Direct support and replies in a timely manner to tickets submitted
    Incentivized
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Vanta
    Pretty straight forward
    Incentivized
    Read full review
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Vanta
    Straight Forward
    Incentivized
    Read full review
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Vanta
    Pretty seemless and did it almost entirely myself
    Incentivized
    Read full review
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Vanta
    Vanta's reporting was far superior, the price was competitive but my engineers running the project said that working with vanta would save them significant amount of time. Secondly vanta had more integrations so they could plug directly into the systems we use!
    Incentivized
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Vanta
    Works as intended
    Incentivized
    Read full review
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    Vanta
    • We were able to close contracts because we had our SOCII compliance in place
    • SOCII certification process was reduced by at least 80%
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring

    Vanta Screenshots

    Screenshot of Vanta's task management, used to monitor a control system and take action on outstanding configuration issues, security issues, and required compliance tasks.Screenshot of the results of a risk assessment and identified risks to a business.Screenshot of policy that can be generated from templates or by uploading a company's existing policies that describe the business' internal and external commitments to security and compliance.Screenshot of vendor assessments.Screenshot of employee and contractor task completion status monitoring. Take action to flag ex-employee accounts to be deprovisioned or service accounts that are not included in onboarding processes.Screenshot of Vanta's monitoring, used to take action to remediate package vulnerabilities that have been detected on a company servers.