NinjaOne vs. Windows Server

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A
Windows Server
Score 8.5 out of 10
N/A
N/AN/A
Pricing
NinjaOneWindows Server
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneWindows Server
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.
More Pricing Information
Community Pulse
NinjaOneWindows Server
Features
NinjaOneWindows Server
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.3
63 Ratings
24% above category average
Windows Server
-
Ratings
Remote monitoring9.360 Ratings00 Ratings
Network device monitoring8.455 Ratings00 Ratings
Activity Monitoring9.147 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
62 Ratings
21% above category average
Windows Server
-
Ratings
Patch Management9.461 Ratings00 Ratings
Policy-based automation8.861 Ratings00 Ratings
Operating System
Comparison of Operating System features of Product A and Product B
NinjaOne
-
Ratings
Windows Server
7.8
5 Ratings
8% below category average
File Management00 Ratings9.05 Ratings
Software Application Management00 Ratings8.05 Ratings
System Update Frequency00 Ratings6.65 Ratings
Operating System Security00 Ratings7.65 Ratings
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NinjaOneWindows Server
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Score 8.5 out of 10
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Score 9.5 out of 10
Red Hat Enterprise Linux (RHEL)
Red Hat Enterprise Linux (RHEL)
Score 9.0 out of 10
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TeamViewer
Score 8.5 out of 10
Red Hat Enterprise Linux (RHEL)
Red Hat Enterprise Linux (RHEL)
Score 9.0 out of 10
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User Ratings
NinjaOneWindows Server
Likelihood to Recommend
9.3
(68 ratings)
8.2
(63 ratings)
Likelihood to Renew
9.9
(3 ratings)
9.1
(6 ratings)
Usability
9.3
(10 ratings)
8.2
(7 ratings)
Availability
8.0
(1 ratings)
7.3
(1 ratings)
Performance
8.0
(1 ratings)
5.5
(1 ratings)
Support Rating
1.0
(6 ratings)
6.4
(19 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
1.0
(1 ratings)
9.1
(4 ratings)
Configurability
1.0
(1 ratings)
9.1
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(1 ratings)
Ease of integration
1.0
(1 ratings)
9.1
(1 ratings)
Product Scalability
8.0
(1 ratings)
9.1
(1 ratings)
Professional Services
-
(0 ratings)
6.4
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
NinjaOneWindows Server
Likelihood to Recommend
NinjaOne
Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
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Microsoft
Windows Server and Active Directory is very robust and stable, it has been a staple in every IT environment I have worked in during my career. Junior to Intermediate admins can learn Windows Server easily, the user interfaces make administration tasks very easy as well as the documentation available through a vast amount of resources. There are other Operating Systems available with no GUI which has a smaller attack surface, faster update installation and reboot time. Windows Server does have the ability to remove the desktop experience, however it is not something I have had experience with and I believe most administrators choose not to remove it.
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Pros
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Microsoft
  • Backup of workstations & itself - reliably, consistently, with Bare-Metal Restore and deduplication
  • File management and Security on a per file/folder/user basis is simple and fully done through an easy GUI
  • DNS, DHCP server functions are easy to configure using the built-in GUI
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Microsoft
  • Microsoft needs to minimize the update frequency by making the product more secure. It can become very exhausting trying to keep updated if you don't have a dedicated support team. It can become challenging where the business is unable to allow downtime for reboots as part of the update process.
  • Prone to security and audit vulnerabilities.
  • The operating system needs more CPU and memory resources compared to other options such as Linux.
  • Understanding the licensing model can be abit confusing.
  • Comes with a standard firewall, but not the most secured one available. Would suggest using a more secured firewall as part of your antivirus software.
  • Due to the number of vulnerabilities and the operating system being a target for hackers, anti-virus software is a must.
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Likelihood to Renew
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Microsoft
I've carefully reviewed the servers and services currently running on Windows Server 2012, and given the opportunity would renew them as is going forward. There are two systems I currently have in place, one is a very large Linux implementation for a large ecommerce site, and one is a very large backup solution front ended by FTP servers running Linux. Neither are well suited for Windows, but the overall network infrastructure is and will be Windows Server for the foreseeable future.
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Usability
NinjaOne
NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
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Microsoft
Anyone new to IT could easily use the familiar Desktop Experience (GUI) version because we all know how to use Windows, whether a client or server version. Once an IT user is more comfortable with the operating system, they can move on to the Core version, which is the way to go in almost all situations.
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Reliability and Availability
NinjaOne
Availability is very good
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Microsoft
some times server hungs and user sessions were busy to connect
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Performance
NinjaOne
The software loads quickly for the most part
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Microsoft
need to improve the performance more
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Support Rating
NinjaOne
Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
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Microsoft
Microsoft's support is hugely wide-ranging from articles online to having to contact them directly for the more serious issues. In recent years when I have contacted them directly, I have found the support o be excellent as I have found myself connected to very knowledgeable people in the field in which I needed the support. The online support available is vast and I tend to find most of the time that there is always someone out there who has had the same issue as me in the past and knows something about how to resolve it! This is the advantage of using industry standard and long-established systems such as Windows Server.
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In-Person Training
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Microsoft
it was my senior who trained Windows Server features and i was satisfied
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Online Training
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Microsoft
it was recorded session and useful
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Implementation Rating
NinjaOne
Use of Organizations and locations
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Microsoft
Make sure that you have detailed processes in place for every server instance you plan to install/upgrade, if possible get the base OS loaded and Windows Updates applied ahead of time, and if using a VM take a snapshot prior to installing each role, as well as along the way.
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Alternatives Considered
NinjaOne
NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
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Microsoft
They are different experiences, and while the other solutions offer enterprise-grade stability and, in some cases, address Windows server shortcomings (such as patching), they all do the trick, but the other solutions require a deeper technical background/configuration of items at the command line, which some people are not fully comfortable with.
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Contract Terms and Pricing Model
NinjaOne
No answers on this topic
Microsoft
need to reduce a lot
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Scalability
NinjaOne
Overall the software is very reliable
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Microsoft
yes i completely agree multi deployment
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Professional Services
NinjaOne
No answers on this topic
Microsoft
i like the professional service but need to improve
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Return on Investment
NinjaOne
  • Allowed us to use our full IT staff in remote offices to troubleshoot
  • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
  • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
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Microsoft
  • Ability to keep all files in one place and give access to users makes file management easy to control.
  • VPN Access to off-site users is a plus.
  • Secure access to on-site SQL data from our accounting and estimating data is a plus.
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ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring