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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    Windows Server

    Score8.6 out of 10
    N/AN/AN/A
    Pricing
    NinjaOneWindows Server
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneWindows Server
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneWindows Server
    Considered Both Products
    NinjaOne
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    98%
    Would buy again
    44 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    95%
    Delivers good value for the price
    42 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    98%
    Happy with the feature set
    44 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    93%
    Lived up to sales and marketing promises
    38 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    93%
    Implementation went as expected
    42 Answers
    Features
    NinjaOneWindows Server
    Operating System
    Comparison of Operating System features of NinjaOne and Windows Server
    Feature
    NinjaOne
    -
    Ratings
    Windows Server
    7.8
    5 Ratings
    11% below category average
    File Management00 Ratings9.05 Ratings
    Software Application Management00 Ratings8.05 Ratings
    System Update Frequency00 Ratings6.65 Ratings
    Operating System Security00 Ratings7.65 Ratings
    Best Alternatives
    NinjaOneWindows Server
    Small Businesses
    Avast CloudCare
    Score10 out of 10
    CentOS Linux
    Score8.9 out of 10
    Medium-sized Companies
    Action1
    Score9.4 out of 10
    IBM AIX
    Score9.4 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneWindows Server
    Likelihood to Recommend
    9.3
    (71 ratings)
    9.2
    (68 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    9.0
    (7 ratings)
    Usability
    9.3
    (13 ratings)
    9.2
    (12 ratings)
    Availability
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    5.5
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    6.4
    (19 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    9.1
    (4 ratings)
    Configurability
    1.0
    (1 ratings)
    9.1
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    9.1
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.1
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    NinjaOneWindows Server
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
    Read full review
    Microsoft
    Windows Server and Active Directory is very robust and stable, it has been a staple in every IT environment I have worked in during my career. Junior to Intermediate admins can learn Windows Server easily, the user interfaces make administration tasks very easy as well as the documentation available through a vast amount of resources. There are other Operating Systems available with no GUI which has a smaller attack surface, faster update installation and reboot time. Windows Server does have the ability to remove the desktop experience, however it is not something I have had experience with and I believe most administrators choose not to remove it.
    Incentivized
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    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
    Read full review
    Microsoft
    • Backup of workstations & itself - reliably, consistently, with Bare-Metal Restore and deduplication
    • File management and Security on a per file/folder/user basis is simple and fully done through an easy GUI
    • DNS, DHCP server functions are easy to configure using the built-in GUI
    Incentivized
    Read full review
    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
    Read full review
    Microsoft
    • Microsoft needs to minimize the update frequency by making the product more secure. It can become very exhausting trying to keep updated if you don't have a dedicated support team. It can become challenging where the business is unable to allow downtime for reboots as part of the update process.
    • Prone to security and audit vulnerabilities.
    • The operating system needs more CPU and memory resources compared to other options such as Linux.
    • Understanding the licensing model can be abit confusing.
    • Comes with a standard firewall, but not the most secured one available. Would suggest using a more secured firewall as part of your antivirus software.
    • Due to the number of vulnerabilities and the operating system being a target for hackers, anti-virus software is a must.
    Incentivized
    Read full review
    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
    Read full review
    Microsoft
    I've carefully reviewed the servers and services currently running on Windows Server 2012, and given the opportunity would renew them as is going forward. There are two systems I currently have in place, one is a very large Linux implementation for a large ecommerce site, and one is a very large backup solution front ended by FTP servers running Linux. Neither are well suited for Windows, but the overall network infrastructure is and will be Windows Server for the foreseeable future.
    Read full review
    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
    Read full review
    Microsoft
    Anyone new to IT could easily use the familiar Desktop Experience (GUI) version because we all know how to use Windows, whether a client or server version. Once an IT user is more comfortable with the operating system, they can move on to the Core version, which is the way to go in almost all situations.
    Incentivized
    Read full review
    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
    Read full review
    Microsoft
    some times server hungs and user sessions were busy to connect
    Read full review
    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
    Read full review
    Microsoft
    need to improve the performance more
    Read full review
    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
    Read full review
    Microsoft
    Microsoft's support is hugely wide-ranging from articles online to having to contact them directly for the more serious issues. In recent years when I have contacted them directly, I have found the support o be excellent as I have found myself connected to very knowledgeable people in the field in which I needed the support. The online support available is vast and I tend to find most of the time that there is always someone out there who has had the same issue as me in the past and knows something about how to resolve it! This is the advantage of using industry standard and long-established systems such as Windows Server.
    Incentivized
    Read full review
    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
    Read full review
    Microsoft
    it was my senior who trained Windows Server features and i was satisfied
    Read full review
    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
    Read full review
    Microsoft
    it was recorded session and useful
    Read full review
    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
    Read full review
    Microsoft
    Make sure that you have detailed processes in place for every server instance you plan to install/upgrade, if possible get the base OS loaded and Windows Updates applied ahead of time, and if using a VM take a snapshot prior to installing each role, as well as along the way.
    Incentivized
    Read full review
    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
    Read full review
    Microsoft
    They are different experiences, and while the other solutions offer enterprise-grade stability and, in some cases, address Windows server shortcomings (such as patching), they all do the trick, but the other solutions require a deeper technical background/configuration of items at the command line, which some people are not fully comfortable with.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    NinjaOne
    No answers on this topic
    Microsoft
    need to reduce a lot
    Read full review
    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
    Read full review
    Microsoft
    yes i completely agree multi deployment
    Read full review
    Professional Services
    NinjaOne
    No answers on this topic
    Microsoft
    i like the professional service but need to improve
    Read full review
    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
    Read full review
    Microsoft
    • Ability to keep all files in one place and give access to users makes file management easy to control.
    • VPN Access to off-site users is a plus.
    • Secure access to on-site SQL data from our accounting and estimating data is a plus.
    Incentivized
    Read full review
    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring