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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NinjaOne

    Score9.2 out of 10
    N/AThe NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access. NinjaOne aims to give organizations' employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.N/A

    XenServer

    Score8.1 out of 10
    N/AXenServer (formerly Citrix Hypervisor) is a virtualization management platform optimized for application, desktop and server virtualization infrastructures.N/A
    Pricing
    NinjaOneXenServer
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NinjaOneXenServer
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNinjaOne is a subscription typically billed annually and sold through channel partners. Monthly billing is nonstandard but billed on a case by case basis.—
    More Pricing Information
    Community Pulse
    NinjaOneXenServer
    Considered Both Products
    NinjaOne
    No answer on this topic
    Cloud Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    64 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    64 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    54 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    57 Answers
    No answers on this topic
    Features
    NinjaOneXenServer
    Server Virtualization
    Comparison of Server Virtualization features of NinjaOne and XenServer
    Feature
    NinjaOne
    -
    Ratings
    XenServer
    7.6
    12 Ratings
    6% below category average
    Virtual machine automated provisioning00 Ratings7.011 Ratings
    Management console00 Ratings7.012 Ratings
    Live virtual machine backup00 Ratings8.010 Ratings
    Live virtual machine migration00 Ratings8.012 Ratings
    Hypervisor-level security00 Ratings8.011 Ratings
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    NinjaOneXenServer
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    Action1
    Score9.4 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    ManageEngine Endpoint Central
    Score9 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NinjaOneXenServer
    Likelihood to Recommend
    9.3
    (71 ratings)
    7.0
    (12 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    10.0
    (3 ratings)
    Usability
    9.3
    (13 ratings)
    7.0
    (3 ratings)
    Availability
    8.0
    (1 ratings)
    5.5
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    1.0
    (6 ratings)
    6.4
    (1 ratings)
    In-Person Training
    10.0
    (1 ratings)
    2.7
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    7.3
    (1 ratings)
    Configurability
    1.0
    (1 ratings)
    5.5
    (1 ratings)
    Ease of integration
    1.0
    (1 ratings)
    5.5
    (1 ratings)
    Product Scalability
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    NinjaOneXenServer
    Likelihood to Recommend
    NinjaOne
    Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.
    Incentivized
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    Cloud Software Group
    It can be really helpful & useful if we are using Citrix Hypervisor with other provisioning tools. Here are some specific scenarios where Citrix Hypervisor (formerly Citrix XenServer) is well-suited: Server Consolidation, Virtual Desktops, Disaster Recovery, Development & Testing Environments. On the other hand, there are some scenarios where Citrix Hypervisor may be less appropriate: Small-scale Deployments, Highly Heterogeneous Environments, and Limited Virtualization Requirements.
    Incentivized
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    Pros
    NinjaOne
    • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
    • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
    • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
    • Support: NinjaOne support is always very prompt and helpful.
    • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
    • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
    Incentivized
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    Cloud Software Group
    • Citrix hypervisor does price very well for small organizations. It is free.
    • Since this product is open source it does not have any type of vendor lockdown issues.
    • Allows live migration of VM's so you can keep systems up and running when changes are needed to the hardware in the background.
    • The GUI management tools are quite easy to learn.
    • Has Snapshot capability which is a great way to protect against malware as well as do risk-free upgrades.
    Incentivized
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    Cons
    NinjaOne
    • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
    • I would like it if NinjaOne also provided an MDM solution.
    • It would be nice is NinjaOne could integrate a PAM solution as well.
    Incentivized
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    Cloud Software Group
    • Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
    • The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
    • Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
    • Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
    Incentivized
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    Likelihood to Renew
    NinjaOne
    We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
    Incentivized
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    Cloud Software Group
    With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
    Incentivized
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    Usability
    NinjaOne
    NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!
    Incentivized
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    Cloud Software Group
    XenServer is a good product in its use and probably free if you have the right Citrix licenses already. However, it does require specific knowledge to manage, which makes it harder to manage if you don't have that knowledge in house.
    Incentivized
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    Reliability and Availability
    NinjaOne
    Availability is very good
    Incentivized
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    Cloud Software Group
    It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
    Incentivized
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    Performance
    NinjaOne
    The software loads quickly for the most part
    Incentivized
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    Cloud Software Group
    When running like a top XenServer is a fantastic hypervisor. There is relatively low overhead on the Dom0 so workloads get the most of the resources.
    Incentivized
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    Support Rating
    NinjaOne
    Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja
    Incentivized
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    Cloud Software Group
    The staff I've worked with are very knowledgeable or able to get a very well articulated and capable support team member on the phone or helping them if necessary and they always want to ensure the best experience possible for you on the platform. The ability for the support team to reach out to hardware vendors for assistance is a nice plus too.
    Incentivized
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    In-Person Training
    NinjaOne
    Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
    Incentivized
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    Cloud Software Group
    Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
    Incentivized
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    Online Training
    NinjaOne
    It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
    Incentivized
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    Cloud Software Group
    Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
    Incentivized
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    Implementation Rating
    NinjaOne
    Use of Organizations and locations
    Incentivized
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    Cloud Software Group
    Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
    Incentivized
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    Alternatives Considered
    NinjaOne
    NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.
    Incentivized
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    Cloud Software Group
    Feature for feature they are neck and neck. I have used Hyper-V 2012 and 2016, VMware ESXi and XenServer evenly. XenServer is a fast install, good documentation, with enterprise features out the box that compare or exceed what VMWare offered with a higher cost of entry.
    Incentivized
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    Scalability
    NinjaOne
    Overall the software is very reliable
    Incentivized
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    Cloud Software Group
    The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
    Incentivized
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    Return on Investment
    NinjaOne
    • Allowed us to use our full IT staff in remote offices to troubleshoot
    • The quick site response times helps reduce the time spent trying to find, connect, and fix systems
    • The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.
    Incentivized
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    Cloud Software Group
    • Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
    • Low CAPEX if you have a team that uses open source software day by day.
    • But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
    • Medium OPEX if you have a team that uses open source software day by day.
    Incentivized
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    ScreenShots

    NinjaOne Screenshots

    Screenshot of the NinjaOne dashboardScreenshot of the NinjaOne mobile appScreenshot of NinjaOne automationScreenshot of NinjaOne device detailsScreenshot of NinjaOne network monitoring - NetFlowScreenshot of NinjaOne virtual machine monitoring