NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
N/A
Zerto on IBM Cloud
Score 8.4 out of 10
N/A
Zerto on IBM Cloud protects, expands, and migrates existing VMware vSphere and other hypervisor workloads onto IBM Cloud, in order to provide a secure, flexible, and scalable disaster recovery solution. These single-tenant environments are deployed on IBM Cloud's data centers around the world and provide cloud application recovery in minutes.
$40
per VM
Pricing
NinjaOne
Zerto on IBM Cloud
Editions & Modules
No answers on this topic
Zerto
$40.00
per VM
Zerto One-To-Many
$60.00
per VM
Offerings
Pricing Offerings
NinjaOne
Zerto on IBM Cloud
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
If you are looking for an affordable solution to RMM that just works, you should consider using NinjaOne. Their platform allows you to lock down the installation and prevent uninstallation by end users, it allows for direct ticket integration within the sys tray icon, and it is a very consistent product that will stay running when it is in use. That is not always the case with RMM solutions and for the price, NinjaOne is great.
Zerto on IBM Cloud is great to get your datacenter redundant and highly available. It overcomes geographic contingencies and makes your production environment reliably flexible. If you do not like the added cost of redundancy or cost of cloud services, this inconvenient fee may not fit you well. But you'd be better off in the long run to have Zerto protecting your bottom line despite the cost.
Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
Support: NinjaOne support is always very prompt and helpful.
Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.
I have not had any real issues with NinjaOne and as long as it keeps doing what it is meant to do, I do not plan on looking elsewhere. I need software to be stable and NinjaOne is stable.
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
NinjaOne has more overall features than these competitors bundled in their package. Both of these other products have separate add-ons that will accomplish the additional features that NinjaOne bundles in. While it seems that both may be slightly more powerful when it comes to the overall RMM software, NinjaOne has a much cleaner UI and makes it much easier to work in. NinjaOne also seems to always be growing and implementing solutions that customer ask for, without any additional up-charges. These competitors seem to have their finished product and additional add-ons like ticketing are completely separate offerings that are both separate charges and a completely different product all together
Before we were using native backup solutions. We elected to bring in Zerto on IBM Cloud so that our team could have the ability to take small increments of data over time so that the final cutover would be quick and efficient.
