Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.N/A
Zscaler Private Access
Score 9.3 out of 10
N/A
Zscaler Private Access (ZPA) is a ZTNA as a service, that takes a user- and application-centric approach to private application access. A cloud-delivered service, ZPA is built to ensure that only authorized users have access to specific private applications by creating secure segments of one between individual devices and apps.N/A
Pricing
NinjaOneZscaler Private Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
NinjaOneZscaler Private Access
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Features
NinjaOneZscaler Private Access
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
NinjaOne
9.1
23 Ratings
22% above category average
Zscaler Private Access
-
Ratings
Remote monitoring9.122 Ratings00 Ratings
Network device monitoring7.821 Ratings00 Ratings
Activity Monitoring9.07 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
NinjaOne
8.7
23 Ratings
21% above category average
Zscaler Private Access
-
Ratings
Patch Management9.023 Ratings00 Ratings
Policy-based automation9.323 Ratings00 Ratings
Best Alternatives
NinjaOneZscaler Private Access
Small Businesses
Barracuda RMM
Barracuda RMM
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Atera
Atera
Score 8.8 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
Enterprises

No answers on this topic

Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
NinjaOneZscaler Private Access
Likelihood to Recommend
9.5
(29 ratings)
9.3
(4 ratings)
Usability
8.0
(2 ratings)
-
(0 ratings)
Support Rating
9.1
(5 ratings)
-
(0 ratings)
User Testimonials
NinjaOneZscaler Private Access
Likelihood to Recommend
NinjaOne
NinjaOne is a great solution for an all-in-one software suite that will accomplish many goals in a single pain of glass. It is very beneficial for small IT teams that need to automate and jobs as much as possible.
Patch management solution may not be the best if you have a large 3rd party software library.
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Zscaler
Well Suited: - Work from home scenario - While working with confidential data - While working with financial data - Office intranet Less Suited: - Reduces internet speed - If the user gets a password, can exit/close the app.
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Pros
NinjaOne
  • With Ninja, we are able to have all of our IT tools and management under one umbrella making it extremely easy to keep an eye on all of our servers and workstations.
  • Their support team is OUTSTANDING and gives quick and helpful answers to our questions. Our account manager calls us personally to review any issues and ensure we are running smoothly.
  • Ninja gives us automated patch management of our important devices, and has a nice security log to see what's been done.
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Zscaler
  • Access control for overall organization, follows the ZTNA model.
  • Better speed for remote users compared with legacy remote solutions.
  • Better visibility on ZScaler portal, thus better control from central space.
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Cons
NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Zscaler
  • Sometimes the interface crashes and I need to kill it and restart
  • It can unintentionally block some services like dropbox
  • I don't get a notification when I need to re-authenticate
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Usability
NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Zscaler
No answers on this topic
Support Rating
NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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Zscaler
No answers on this topic
Alternatives Considered
NinjaOne
Ninja is much easier to use that anything I've worked with in the past. We selected Ninja because we felt the learning curve for the team would be the fastest, and the roadmap for the product shows its evolving quickly. Can't say that for many of the other platforms I've worked with in the past. Great account management. Great Product overall.
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Zscaler
Both are good but sometimes relationship and cost is the factor to decide the final vendor.
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Return on Investment
NinjaOne
  • Pos - Ninja has replaced 3 other software we used for monitoring, Remote Access
  • Pos - Have deployed ticketing to end users for better tracking of issues
  • Neg - Nothing bad about ninja but our teams workload has increased to take care of ticket tracking -
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Zscaler
  • Overall positive Impact.
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ScreenShots

NinjaOne Screenshots

Screenshot of NinjaRMM DashboardScreenshot of NinjaRMM Mobile AppScreenshot of NinjaRMM AutomationScreenshot of NinjaRMM Device DetailsScreenshot of NinjaRMM Network Monitoring - NetFlowScreenshot of NinjaRMM Virtual Machine Monitoring