Nintex vs. Oracle BPM Suite vs. Mitratech TAP Workflow Automation

We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.

Incentivized

Oracle BPM is part of [the] Middleware SOA suite. Hence Oracle BPM can be directly installed with Oracle WebLogic. Oracle BPM comes with [a] standard out of the box portal. Recently Oracle has introduced another Web based portal to design processes. Standard Oracle BPM workflows can be created using the Jdeveloper. Deploying BPM apps are easy to deploy over Weblogic. All features with Weblogic can be utilized with Oracle BPM. Oracle BPM is [a] standard Middleware product and can make excellent front end applications.

Incentivized

I think TAP is well suited for legal operations teams and processes that have been undergone lean process improvement. Moments when we have run into trouble with the tool has stemmed from our own internal struggle with how we want to run our processes. This is not the fault of the tool, but our failure to properly vet the process beforehand. As we begin to automate more processes, we have the ability to properly lean them out beforehand to make them more efficient. If you have a process that is inefficient, do not try to overcome it with automation. This tool is well suited for scenarios in which you require upfront data capture, routing, approvals and/or e-signature. It is also great for centralizing your data.

Incentivized

• Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
• Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
• The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
• The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.

Incentivized

• It can easily integrate with other Oracle products and even 3rd party software via adapters
• It scales quite well and can handle the biggest enterprise level solutions we throw at it
• The ability to use previous requirements as templates is invaluable

Incentivized

• Creating a user community and sharing knowledge of automation best practices.
• Easy to use form and workflow builder.
• Responsive and knowledgeable technical team.

Incentivized

• New Responsive Form does not allow to create a custom button anywhere we want. It will be useful to allow to add the button control anywhere within the form that can trigger the click event rule.
• It will be useful to allow CSS in New Responsive Form.
• Found HTML Table tag does not work properly in New Responsive Form.
• More functionalities related to HTML, CSS and JavaScript in New Responsive Form will be very helpful.

Incentivized

• Extremely complicated to work with. The WYSIWYG is of no help either since it very buggy and poorly designed. If you are a business or functional user, you will have a hard time using the application.
• The Oracle's "Using" and "Implementing" guides are nearly useless with no examples and case studies and there is no documentation available to learn or understand the process.
• Very few skilled developers are available in market who really understand how to implement Oracle BPM suite.

Incentivized

• Adding form fields can be quite tedious as it has to be added to every stage/relationship.
• It's difficult to remember where a certain condition/formula sits.
• I wish the workflow itself can be exported for presentation/demo/documentation purposes.
• I wish there was a way for more than one admin to configure the tool at the same time.

Incentivized

Renewal is mainly on the fact that Nintex is so widely used and it would be impossible to migrate all of these existing workflows to another engine. Third-party lock-in within SharePoint is pretty strong, which makes it difficult to move to something else. Our Nintex database is well-over 100 GBs. Nintex email support is very good, and I've been impressed. The Community however is non-existent and filled with unanswered questions.

Incentivized

In many scenarios it should have provided more features. It took a lot of effort while debugging, making it difficult to maintain.

Nintex Workflow does exactly what it is advertised to do: make workflow development fast and easy. It doesn't provide very much new functionality, but it isn't really supposed to. When I am working with a client on a SharePoint project, I am always happy if I hear that they use Nintex Workflow, as it makes workflows much easier.

Incentivized

Not easy to debug errors.

The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.

Incentivized

Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.

Incentivized

The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.

Incentivized

The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using

Incentivized

I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.

Incentivized

1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.

Incentivized

Overall satisfactory

I was not part of selecting Nintex, but I think Nintex does a better job of generating linear flowcharts vs. Microsoft Visio because it automates the majority of the process of creating process maps. (Microsoft Visio is better for creating flowcharts that are not linear. because it is less automated and more flexible.)

Incentivized

All are fairly similar in capabilities, but the Oracle BPM Suite has good support for BPMN 2.0, integrates well with open standards and has an excellent design/development platform when compared to the other BPM vendors. The Oracle BPM Suite integrates well with the complimentary Oracle Fusion Middleware products that typically accompany a BPM implementation, making it a part of an overall well integrated solution set. Oracle BPM also has very good monitoring, reporting and analytics support built-in.

I was not part of the evaluation/purchasing process for ThinkSmart. I can say it's a very unique tool in what it provides and has much potential to become very robust. I'm very excited to provide feedback/suggestions so both ThinkSmart & our company can grow together! At my previous company, we used Hiperos as a vendor risk management tool and it was very clunky and difficult to use/maintain from both an admin & end user perspective.

Incentivized

The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.

Incentivized

• People have woken up to the amount of overlap after mapping their processes.
• People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
• Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.

Incentivized

• When we moved to Oracle BPM many years ago, it was a huge uplift for our business processes because we didn't have any tool to model flows except Outlook and Excel.
• We established and streamlined the manufacturing workflows that were needed with the growth of the business.
• We discovered after a while that the ROI was not great since along with the cost of the tools, we had to account the cost of development from the software team too. It took a lot of time to deliver our first automations due to the big learning curve needed for Oracle BPM.

Incentivized

• The tool hasn't rolled out yet so we cannot speculate the positive/negative impacts quite yet. However, I know it'll free up a lot of time for risk subject matter experts to gather vendor risk data for critical/high-risk vendors. From a negative standpoint, it may significantly delay the procurement process for purchases if due diligence is triggered and/or there's pushback from vendors.

Incentivized