Nintex Process Platform vs. Pipefy

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Nintex Process Platform
Score 8.5 out of 10
N/A
Nintex offers a platform that helps companies discover, automate, and optimize business processes.
$480
Minimum 1,000 users per user
Pipefy
Score 7.5 out of 10
N/A
Pipefy headquartered in San Francisco offers their process management and workflow software providing processes for customer success, service desk, sales operations, and other processes.
$22
per month
Pricing
Nintex Process PlatformPipefy
Editions & Modules
Enterprise - Process Platform
$480
Minimum 1,000 users per user
Professional - Process Platform
150,000
per year
Expert - Process Platform
185,000
per year
Custom
Personalized Quote
Custom
Personalized Quote
Business
$22
per user, per month*
Enterprise
$36
per user, per month*
Unlimited
Custom
Starter
Free
Offerings
Pricing Offerings
Nintex Process PlatformPipefy
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details*Discounts available for annual billing.
More Pricing Information
Features
Nintex Process PlatformPipefy
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Nintex Process Platform
7.3
176 Ratings
10% below category average
Pipefy
-
Ratings
Dashboards7.5163 Ratings00 Ratings
Standard reports7.4168 Ratings00 Ratings
Custom reports6.8140 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Nintex Process Platform
7.3
240 Ratings
14% below category average
Pipefy
-
Ratings
Process designer8.1217 Ratings00 Ratings
Process simulation5.021 Ratings00 Ratings
Business rules engine7.7189 Ratings00 Ratings
SOA support7.6171 Ratings00 Ratings
Process player8.143 Ratings00 Ratings
Support for modeling languages6.014 Ratings00 Ratings
Form builder8.5215 Ratings00 Ratings
Model execution7.5175 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Nintex Process Platform
9.0
18 Ratings
9% above category average
Pipefy
-
Ratings
Social collaboration tools9.018 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Nintex Process Platform
10.0
23 Ratings
21% above category average
Pipefy
-
Ratings
Content management10.023 Ratings00 Ratings
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Nintex Process PlatformPipefy
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User Ratings
Nintex Process PlatformPipefy
Likelihood to Recommend
8.3
(280 ratings)
8.2
(10 ratings)
Likelihood to Renew
8.4
(32 ratings)
-
(0 ratings)
Usability
8.5
(21 ratings)
-
(0 ratings)
Availability
8.9
(7 ratings)
-
(0 ratings)
Performance
9.7
(4 ratings)
-
(0 ratings)
Support Rating
7.5
(22 ratings)
9.5
(2 ratings)
In-Person Training
7.0
(1 ratings)
-
(0 ratings)
Online Training
8.8
(3 ratings)
-
(0 ratings)
Implementation Rating
9.0
(9 ratings)
-
(0 ratings)
Configurability
8.8
(3 ratings)
-
(0 ratings)
Ease of integration
9.8
(3 ratings)
-
(0 ratings)
Product Scalability
9.8
(3 ratings)
-
(0 ratings)
Vendor post-sale
9.7
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.7
(3 ratings)
-
(0 ratings)
User Testimonials
Nintex Process PlatformPipefy
Likelihood to Recommend
Nintex
Nintex is best suited when processes are drawed by the business and then can be furter enhanced by IT professionals. When only used by business units we see that there are some lose ends in processes and some bagic process knowledge is needed. Therefore it is wise that the persons in the business who will use Nintex have some basic knowledge on how to set up business processes
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Pipefy
Pipefy is very well suited if you have a team doing any sort of process... for real! It simplified everything from our sales and marketing objectives/processes, to our onboarding and accounting side of things. Since you can share different pipes with others, it's easy to see where others are at in the process and move the card along while keeping others informed. It makes sure you don't miss any information or steps along the way, which is great if your process is detail-oriented. It is a little less appropriate for marketing efforts, but we still try to use it to keep track of things in a central space. Definitely best suited for sales, technical things, and accounting.
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Pros
Nintex
  • Easily build approval process using email and assign a task actions in Nintex Workflow
  • Easily manage security at item level with O365 permission action in Nintex Workflow
  • Easily use Rule in Nintex Form to build the Input Form and manage the events
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Pipefy
  • Flexibility on process management.
  • Internal automations and connections to different data bases and boards.
  • Easily connection with external programs through API's.
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Cons
Nintex
  • Adding Machine learning features like the "Image and Text Automation" component, which allows bots to extract data from unstructured sources like scanned documents or PDFs.
  • Natural language processing (NLP) features to understand and interpret human language, which can be useful for tasks like customer service or data entry. mostly for middle east countries where Arabic language is used.
  • Integration with external systems where many industries uses their own legacy systems and they need RPA bot to interact with their systems as well.
  • Adding More OCR tools for Document data extraction and dynamic content.
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Pipefy
  • I would like to be able to add a due date without a time attached.
  • I would like to see completed tasks be deleted after a set amount of time.
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Likelihood to Renew
Nintex
We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
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Pipefy
No answers on this topic
Usability
Nintex
Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
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Pipefy
No answers on this topic
Reliability and Availability
Nintex
The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
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Pipefy
No answers on this topic
Performance
Nintex
Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
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Pipefy
No answers on this topic
Support Rating
Nintex
The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
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Pipefy
Pipefy support is pretty good. There were a few instances where the agent didn't really understand what I was trying to get help with, but that was only once. Every other time it has been pretty fast and efficient. They are also very kind and understanding. I don't think they need much help in that dept
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In-Person Training
Nintex
The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
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Pipefy
No answers on this topic
Online Training
Nintex
I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
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Pipefy
No answers on this topic
Implementation Rating
Nintex
test runs for key persons to insure the system is set up prior to rolling out I think the platform is good, I think the roll out and the local implantations is where we are failing as a company in using Nintex
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Pipefy
No answers on this topic
Alternatives Considered
Nintex
It's much more reasonably priced and we were able to actually experience the platform for a bit before we made a decision. And by the time our demo was finished we had already started depending on it for some of our processes so it would've been very hard to separate from it
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Pipefy
We started using software we already had (such as Slack and Sheets) but this software is not actually ideal to manage processes, which led to errors, miscommunication, and execution problems. Trello is good for managing demand but offers no process customization or approval and Jira is too focused on development for our needs, and also hard to customize.
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Scalability
Nintex
The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
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Pipefy
No answers on this topic
Return on Investment
Nintex
  • We have saved our company thousands of dollars by creating our own customer support system rather than using a 3rd party tool.
  • The ability to generate documents/PDFs in workflows has solved a great number of process issues for us and groups who had previously been using paper documents.
  • Automating many permissions updates through workflows has been a huge time saver for repetitive processes.
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Pipefy
  • Our processes are more organized and we are not missing any steps.
  • We are able to touch base with customers easier since we have all potential/missed clients in one pipe, with automated alerts (i.e. it has been 60 days since contact with this customer).
  • We are able to keep track of customer billing changes easier.
Read full review
ScreenShots

Nintex Process Platform Screenshots

Screenshot of Nintex Automation Cloud, a cloud-based platform that offers capabilities to build automation and process-focused applications.Screenshot of Nintex Insights, which gives visibility into metrics and performance KPIs across all processes.Screenshot of Nintex Process Manager, which includes visual mapping and management software to encourage company-wide collaboration, increase accountability, and improve processes.Screenshot of Nintex Forms, which lets users create dynamic online forms to capture and submit accurate and current data. Its design canvas, drag-and-drop controls, and advanced business logic make it easy to customize forms for various business needs.