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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Nintex

    Score7.9 out of 10
    N/ANintex offers a platform that helps companies discover, automate, and optimize business processes.

    $480

    Minimum 1,000 users per user

    SmartDraw

    Score8.4 out of 10
    N/ASmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.

    $131.40

    per year (for a single user on an individual plan)

    Pricing
    NintexSmartDraw
    Editions & Modules
    Enterprise - Process Platform
    $480
    Minimum 1,000 users per user
    Team
    $119.40
    per year per user (3 minimum)
    Individual
    $131.40
    per year single user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    NintexSmartDraw
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NintexSmartDraw
    Considered Both Products
    Nintex
    No answer on this topic
    SmartDraw Software
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    94 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    85 Answers
    86%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    107 Answers
    75%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    69 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    78 Answers
    86%
    Implementation went as expected
    6 Answers
    Features
    NintexSmartDraw
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Nintex and SmartDraw
    Feature
    Nintex
    6.6
    190 Ratings
    16% below category average
    SmartDraw
    -
    Ratings
    Dashboards6.6176 Ratings00 Ratings
    Standard reports6.8179 Ratings00 Ratings
    Custom reports6.4143 Ratings00 Ratings
    Process Engine
    Comparison of Process Engine features of Nintex and SmartDraw
    Feature
    Nintex
    7.0
    258 Ratings
    17% below category average
    SmartDraw
    -
    Ratings
    Process designer7.6230 Ratings00 Ratings
    Process simulation5.021 Ratings00 Ratings
    Business rules engine7.7198 Ratings00 Ratings
    SOA support7.0174 Ratings00 Ratings
    Process player7.357 Ratings00 Ratings
    Support for modeling languages6.014 Ratings00 Ratings
    Form builder8.0228 Ratings00 Ratings
    Model execution7.7181 Ratings00 Ratings
    Collaboration
    Comparison of Collaboration features of Nintex and SmartDraw
    Feature
    Nintex
    9.0
    18 Ratings
    8% above category average
    SmartDraw
    -
    Ratings
    Social collaboration tools9.018 Ratings00 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of Nintex and SmartDraw
    Feature
    Nintex
    10.0
    23 Ratings
    21% above category average
    SmartDraw
    -
    Ratings
    Content management10.023 Ratings00 Ratings
    Best Alternatives
    NintexSmartDraw
    Small Businesses
    Process Street
    Score8.2 out of 10
    OmniGraffle
    Score9.8 out of 10
    Medium-sized Companies
    TIBCO® BPM Enterprise
    Score8 out of 10
    OmniGraffle
    Score9.8 out of 10
    Enterprises
    IBM Business Automation Workflow
    Score10 out of 10
    OmniGraffle
    Score9.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NintexSmartDraw
    Likelihood to Recommend
    7.4
    (302 ratings)
    2.8
    (14 ratings)
    Likelihood to Renew
    2.7
    (34 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (23 ratings)
    -
    (0 ratings)
    Availability
    8.9
    (7 ratings)
    -
    (0 ratings)
    Performance
    9.7
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.7
    (24 ratings)
    8.4
    (2 ratings)
    In-Person Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.8
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (12 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.8
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.7
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    NintexSmartDraw
    Likelihood to Recommend
    Nintex
    We use Nintex to automate fundraising outreach at scale. It helps us send personalized emails to a large contact list, and we’d also like to automate follow-ups when there’s no reply.
    If you need highly customized solutions or clean, fully controllable code, I wouldn’t recommend Nintex. It has many features, but it’s not the same as building your own system from scratch. That said, it can save a lot of time for standard automation workflows.
    Incentivized
    Read full review
    SmartDraw Software
    I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
    Incentivized
    Read full review
    Pros
    Nintex
    • Integrations with other services using various secure authentication methods, along with the seamless integration with SharePoint, are the icing on the cake. This makes it superior to other BPM tools available in the market.
    • Flexibility in application development - The diverse configurable properties offer multiple ways to utilise the controls and events, affording the flexibility to expand your scope and enabling the creation and use of processes in a myriad of ways.
    • The streamlined and efficient deployment process significantly accelerates release management, allowing for faster and smoother implementation of updates and new features.
    • The user interface of the pages offers a more refined and appealing look and feel compared to most other BPM tools.
    Incentivized
    Read full review
    SmartDraw Software
    • Provides examples to work off of--these are helpful when you don't know exactly where to start.
    • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
    • Provides a wide variety of templates, meets a wide variety of needs.
    Incentivized
    Read full review
    Cons
    Nintex
    • If you are creating a process with parallel subprocesses, there's no way to see, in a single view in Nintex, all the steps for the subprocesses. You have to view each sub-process in its own view, so it's hard to see what's going on at a high level.
    • There isn't an easy way to filter the processes by another user (not yourself) in Nintex. There is a report that shows processes and objects by user, but that's not as convenient. This is something that I've seen in other tools (OpenPages by IBM) so I am surprised that it is missing.
    • Nintex doesn't really have a way to capture iterative processes (which we have a lot of). It's designed for linear processes.
    Incentivized
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    SmartDraw Software
    • A month-to-month plan would be ideal for users that don't have a need to create many projects
    • The sidebar navigation can be a little confusing with all of the tools listed.
    • Offering customizable plans with only the feature you need would simplify navigation
    Incentivized
    Read full review
    Likelihood to Renew
    Nintex
    We are currently investigating which collaboration platform best suits our needs. Chances are that we move to SharePoint Online and then we're going to also consider the microsoft power platform (power automate and power apps) to develop forms and workflows. Aspecially the pricing model for the cloud is currently a blocking factor to go for the Nintex solution in the Cloud.
    Incentivized
    Read full review
    SmartDraw Software
    No answers on this topic
    Usability
    Nintex
    Based on the on-prem experience with this tool, I believe that they have a lot of potential to help the online version catch up to where the on-prem left off. Nintex developed their online version and it is not as fully formed or capable compared to the on-prem version, and the licensing model scales back what we would have liked to be an expansion or at least continuous improvement of existing flows. It is also not near as user friendly specifically to non-developers and has an uncanny similarity to Microsoft Flow in the online instance. Consistent with my reviews of the tool - I believe they have some good approaches to design thinking that, if translated well from on-prem to online, could make this a clear winner again.
    Incentivized
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    SmartDraw Software
    I rated 8 because its simple to use and easy to create network topologies quickly. I liked the drag and drop option which makes designing the network topology and flow chart easier. In general its does what it needs to.
    Incentivized
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    Reliability and Availability
    Nintex
    The Nintex Process Platform has never crashed or had any availability issues during my usage. However there was an issue that was of my own making that caused a slowdown of the system. I had set up a process to run once a day and check for employees on a list that had certain parameters selected, and for some reason that I had to troubleshoot, the process instead ran constantly, which filled the cache quickly. I ended up having to dismantle that process so the system didn't crash.
    Incentivized
    Read full review
    SmartDraw Software
    No answers on this topic
    Performance
    Nintex
    Unlike any other process automation product out there. Not only is it a low-code, easy to use tool for building processes in environments like SharePoint or Salesforce, they have really started to expand their tool-set by offering tools to manage other things like process mapping, RPA, mobile,etc.
    Incentivized
    Read full review
    SmartDraw Software
    No answers on this topic
    Support Rating
    Nintex
    The support team works as fast as they can and they are usually fast to solver the issues. Sometimes they need more time to solve one of them because our workflows and so on are more complex than usual clients.
    Incentivized
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    SmartDraw Software
    They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
    Incentivized
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    In-Person Training
    Nintex
    The trainer addressed the smallest queries in a friendly and timely manner; He walked us through all the necessary products we were using
    Incentivized
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    SmartDraw Software
    No answers on this topic
    Online Training
    Nintex
    I used the Nintex training software, it was easy to watch and follow along. It didn't go too fast and was descriptive enough to understand what the steps needed were in order to produce efficient workflows and user friendly forms.
    Incentivized
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    SmartDraw Software
    No answers on this topic
    Implementation Rating
    Nintex
    1.Start with Simple Workflows: Begin with basic workflows to gain user confidence before tackling complex processes.
    2.Involve Stakeholders Early: Engage business users and IT early to align workflows with real business needs.
    3.Comprehensive Training: Invest in user training to ensure smooth adoption and reduce resistance.
    4.Leverage Prebuilt Templates: Use Nintex’s templates to speed up implementation and maintain consistency.
    5.Iterate and Optimize: Continuously improve workflows based on user feedback and performance metrics.
    Incentivized
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    SmartDraw Software
    No answers on this topic
    Alternatives Considered
    Nintex
    Microsoft environment does not have the scalability of Nintex; it is perfect for small and medium-sized companies, especially in environments where Microsoft environment is almost entirely used. Although Microsoft offers options to connect to other applications, its platform lacks the development and robustness that Nintex provides. Nintex not only covers Microsoft environments but also Google and other important platforms.
    Incentivized
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    SmartDraw Software
    We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
    Incentivized
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    Scalability
    Nintex
    The scalability is really bottlenecked by the imagination of the user. I was able to make processes for my own personal usage, making my daily tasks easier. I was also able to make processes that affected hundreds of employees, making large standardization and efficiency gains. So either way, the system is used the same way, and I was the limiting factor.
    Incentivized
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    SmartDraw Software
    No answers on this topic
    Return on Investment
    Nintex
    • People have woken up to the amount of overlap after mapping their processes.
    • People can be resistant to process changes. You need to have the support from above or support from the 'business' that you are process changing to be able to see the positive impacts.
    • Numbers talk. if you can get a general salary figure from your HR dept to show savings for 'employee bands', then when you present reports, they will be all the richer in data.
    Incentivized
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    SmartDraw Software
    • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
    • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
    Incentivized
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    ScreenShots

    Nintex Screenshots

    Screenshot of Nintex Automation CE, a complete agentic business orchestration platform — unifying process intelligence, agentic workflow orchestration, and AI-driven solution building in one governed platform.Screenshot of the Nintex K2 dashboard. The application offers on-premises and hosted solutions that brings together advanced orchestration, control, and scalability, and security into a single platform.

    SmartDraw Screenshots

    Screenshot of where to create diagrams, including: flowcharts and swimlanes, organizational charts, mind maps, CAD drawings & floor plans, project charts, network diagrams, and wireframes & mockups.Screenshot of a workspace that combines brainstorming with technical diagrams. SmartDraw can be used to visualize processes, organizations, roadmaps, and even generate diagrams from data.Screenshot of SmartDraw's templates and tools used to make flowcharts, swimlanes, and process maps.Screenshot of the org chart tool, used to document organizational structure and work as a team to plan for growth or manage change. Data can be imported to generate a chart automatically.Screenshot of the CAD drawing and floor plan tools, used to design a home or optimize office space to improve traffic flow in a retail space.Screenshot of an example of the built-in templates for landscapes, gardens, backyards used to design outdoor spaces. Users can drag-and-drop flowers, shrubs, and other plants, or add sprinkler systems, lights, and walkways, and apply photo-realistic textures for a professional finish.