What users are saying about
4 Ratings
13 Ratings
4 Ratings
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Score 7.8 out of 100
13 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Nuclino

One of the best tools for small team wiki/collaboration site. After setting things up in a day, there was almost no learning curve for the users. Not the best solution for bigger teams though. Because of the mobile apps, the user can be productive while on the move too! Desktop and web version are working fine.
Anonymous | TrustRadius Reviewer

Projector PSA

We think Projector PSA is a great tool to track and manage people in a professional service environment like management consulting. This system is easy to set up, easy to understand and should easily suit the needs of smaller and medium sized firms. It may be less appropriate for firms that rely very heavily on project management through another system (like MS Project) or firms that rely very heavily on a sales pipeline tracking system. While still very much possible to use, you would (I believe) have to do some re-keying between systems
Stuart Andrew Clark | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Nuclino
7.8
Projector PSA
7.0
Task Management
Nuclino
8.0
Projector PSA
7.4
Mobile Access
Nuclino
7.1
Projector PSA
3.7
Search
Nuclino
7.2
Projector PSA
Visual planning tools
Nuclino
9.0
Projector PSA
Resource Management
Nuclino
Projector PSA
8.0
Gantt Charts
Nuclino
Projector PSA
6.0
Scheduling
Nuclino
Projector PSA
8.0
Workflow Automation
Nuclino
Projector PSA
6.9
Team Collaboration
Nuclino
Projector PSA
7.5
Support for Agile Methodology
Nuclino
Projector PSA
5.8
Support for Waterfall Methodology
Nuclino
Projector PSA
5.2
Document Management
Nuclino
Projector PSA
8.5
Email integration
Nuclino
Projector PSA
7.6
Timesheet Tracking
Nuclino
Projector PSA
9.3
Change request and Case Management
Nuclino
Projector PSA
5.2
Budget and Expense Management
Nuclino
Projector PSA
8.1

Communication

Nuclino
7.0
Projector PSA
Notifications
Nuclino
8.0
Projector PSA
Discussions
Nuclino
4.0
Projector PSA
Internal knowledgebase
Nuclino
9.0
Projector PSA

File Sharing & Management

Nuclino
7.6
Projector PSA
Versioning
Nuclino
7.3
Projector PSA
Document collaboration
Nuclino
8.4
Projector PSA
Access control
Nuclino
7.8
Projector PSA
Advanced security features
Nuclino
7.0
Projector PSA

Professional Services Automation

Nuclino
Projector PSA
7.9
Invoicing
Nuclino
Projector PSA
7.0
Project & financial reporting
Nuclino
Projector PSA
8.5
Integration with accounting software
Nuclino
Projector PSA
8.0

Pros

Nuclino

  • Clean simple interface where users can onboard quickly and get to documenting - no "plugins" that the user has to learn to use.
  • Great structuring method which shows on the left-hand side allowing the user to drag-n-drop items in the hierarchy where they are needed quickly.
  • Ability to view history to see changes and export content into word and PDF formats.
  • Great search interface that quickly shows the results using auto-complete in keeping with the clean interface.
Anonymous | TrustRadius Reviewer

Projector PSA

  • Resource Management - we are a national business and Projector provides us with the capability, in real time, to identify resource availability to meet current and upcoming project requirements. It allows us to
  • Reporting
Anonymous | TrustRadius Reviewer

Cons

Nuclino

  • No real offline use is possible.
  • For small teams it's ok, but pricing is too high if lots of employees need to work with it.
Anonymous | TrustRadius Reviewer

Projector PSA

  • One challenge has been the user interface of the management portal, but that is currently being overhauled. The new design is being rolled out incrementally, and so far we've been very impressed with it, both visually and functionally!
  • Projector is first and foremost a project management tool. Because of this, we had to come up with some workarounds for customized accounting tasks we needed that were not part of the native Projector logic, but we were able to get what we need done.
  • One thing we did have with our previous PSA tool and that isn't available in Projector is an integration with MS Outlook calendar. That would be a great feature for our team.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Nuclino

No score
No answers yet
No answers on this topic

Projector PSA

Projector PSA 10.0
Based on 2 answers
We have been using this tool for a year now and find our use of it continually evolves and broadens. We are also very excited about the overhaul that's under way and feel many of the improvements being put in place will help make us that much more effective and efficient. The Projector team is also very responsive and collaborative in terms of user feedback and improvement suggestions, which helps us know they will work hard to help us get what we need out of the tool.
Anonymous | TrustRadius Reviewer

Usability

Nuclino

No score
No answers yet
No answers on this topic

Projector PSA

Projector PSA 6.4
Based on 1 answer
Desktop interface feels complex to new users.
Jim Harter | TrustRadius Reviewer

Reliability and Availability

Nuclino

No score
No answers yet
No answers on this topic

Projector PSA

Projector PSA 10.0
Based on 1 answer
In 5 years of use we have never experienced an unscheduled outage.
Anonymous | TrustRadius Reviewer

Support Rating

Nuclino

Nuclino 8.0
Based on 1 answer
The Nuclino knowledge base is good. Most answers to your questions can be found there. I didn't need to contact support at all.
Anonymous | TrustRadius Reviewer

Projector PSA

No score
No answers yet
No answers on this topic

Alternatives Considered

Nuclino

Nuclino is the clear winner when it comes to ease of use for both the administrator and user. Less setup time and less "training" time. The streamlined interface is quick and intuitive to learn and is not cluttered as compared to Confluence. Every tool you need to use to create a page or administer the workspace is available immediately on screen or by right-clicking. In contrast, Confluence buries many tools in administrative interfaces and only allows use of some features once you make several clicks to include a "macro" or "plug-in". We use both tools and I get complaints constantly from my team about how complicated Confluence can get just to author a quick page.
Anonymous | TrustRadius Reviewer

Projector PSA

We did pursue Quick Arrow another tool that was similar. We found that be in inflexible in use. Projector allows a lot of flexibility in setup. Our organization has very specific business processes and we were able to set up Projector to work with those processes. Several other systems we tried were not as flexible in allowing set up to our needs.
Anonymous | TrustRadius Reviewer

Return on Investment

Nuclino

  • Having a central documentation allowed users to find data more quickly, which resulted in 50% less "question" type bugs that would appear in our queue.
  • Collaborating documentation before development resulted in less bugs; this is part process but the ease of sharing and making related documentation easy to access encouraged users into adapting the process.
  • Increased use in documentation allows support response time to be higher for triage since supporting documentation is ready to go.
Anonymous | TrustRadius Reviewer

Projector PSA

  • Projector has had a great ROI. We are more efficient with planning, budgeting and analyzing inefficiencies.
  • Projector has allowed our office across the United States to access the same system and create a central database of all projects and services.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Nuclino

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nuclino Editions & Modules

Additional Pricing Details

Projector PSA

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Projector PSA Editions & Modules

Edition
Team Edition$151
Professional Edition$251
Enterprise Edition$301
  1. per user
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Nuclino
8.6
Projector PSA
8.0

Likelihood to Renew

Nuclino
Projector PSA
10.0

Usability

Nuclino
Projector PSA
6.4

Reliability and Availability

Nuclino
Projector PSA
10.0

Support Rating

Nuclino
8.0
Projector PSA

Implementation Rating

Nuclino
Projector PSA
8.2

Scalability

Nuclino
Projector PSA
7.0

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