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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Odoo CRM

    Score6.3 out of 10
    N/AOdoo is an open-source CRM software boasting over 5 million users. With it, sales teams can keep track of top leads and opportunities. Users can personalize their sales cycle, take control of their statistics/forecasts, and create marketing campaign automation to increase their overall sales performance. Sales teams are able to analyze the quality of their leads, make faster decisions, and save time by integrating emails from all contacts directly into Odoo as a fully integrated app.

    $31.10

    per month per user

    Wrike

    Score8.5 out of 10
    Mid-Size Companies (51-1,000 employees)
    Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.

    $240

    per year 2 users (minimum)

    Pricing
    Odoo CRMWrike
    Editions & Modules
    One App Free
    $0
    Standard
    $31.10
    per month per user
    Custom
    $46.80
    per month per user
    Wrike Free
    $0
    per month per user
    Wrike Team
    $10
    per month (billed annually) per user (2-15 users)
    Wrike Business
    $25
    per month (billed annually) per user (5-200 users)
    Apex
    Request a quote
    per month per user
    Pinnacle
    Request a quote
    per month per user
    Offerings
    Pricing Offerings
    Odoo CRMWrike
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsThe Standard and Custom plans include the Odoo apps for a single fee.Every premium plan begins with a 14-day trial period.
    More Pricing Information
    Community Pulse
    Odoo CRMWrike
    Considered Both Products
    Odoo
    No answer on this topic
    Wrike
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    820 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    568 Answers
    Happy with the feature set
    No answers on this topic
    94%
    Happy with the feature set
    838 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    96%
    Lived up to sales and marketing promises
    391 Answers
    Implementation went as expected
    No answers on this topic
    90%
    Implementation went as expected
    451 Answers
    Features
    Odoo CRMWrike
    Sales Force Automation
    Comparison of Sales Force Automation features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    4.5
    3 Ratings
    54% below category average
    Wrike
    -
    Ratings
    Customer data management / contact management8.03 Ratings00 Ratings
    Workflow management6.02 Ratings00 Ratings
    Territory management1.03 Ratings00 Ratings
    Opportunity management7.02 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)6.52 Ratings00 Ratings
    Contract management1.02 Ratings00 Ratings
    Quote & order management7.03 Ratings00 Ratings
    Interaction tracking2.03 Ratings00 Ratings
    Channel / partner relationship management2.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    8.0
    1 Ratings
    4% above category average
    Wrike
    -
    Ratings
    Case management7.01 Ratings00 Ratings
    Help desk management9.01 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    2.0
    3 Ratings
    118% below category average
    Wrike
    -
    Ratings
    Lead management2.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    5.0
    3 Ratings
    42% below category average
    Wrike
    -
    Ratings
    Task management6.03 Ratings00 Ratings
    Billing and invoicing management7.02 Ratings00 Ratings
    Reporting2.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    1.3
    2 Ratings
    142% below category average
    Wrike
    -
    Ratings
    Forecasting2.02 Ratings00 Ratings
    Pipeline visualization1.02 Ratings00 Ratings
    Customizable reports1.02 Ratings00 Ratings
    Customization
    Comparison of Customization features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    10.0
    3 Ratings
    27% above category average
    Wrike
    -
    Ratings
    Custom fields10.03 Ratings00 Ratings
    Custom objects10.02 Ratings00 Ratings
    Security
    Comparison of Security features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    10.0
    2 Ratings
    17% above category average
    Wrike
    -
    Ratings
    Role-based user permissions10.02 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    -
    Ratings
    Wrike
    7.8
    972 Ratings
    2% above category average
    Task Management00 Ratings9.1966 Ratings
    Resource Management00 Ratings7.6835 Ratings
    Gantt Charts00 Ratings7.3684 Ratings
    Scheduling00 Ratings8.3847 Ratings
    Workflow Automation00 Ratings8.0839 Ratings
    Team Collaboration00 Ratings8.8965 Ratings
    Support for Agile Methodology00 Ratings7.9546 Ratings
    Support for Waterfall Methodology00 Ratings8.0494 Ratings
    Document Management00 Ratings7.5817 Ratings
    Email integration00 Ratings7.8731 Ratings
    Mobile Access00 Ratings7.4709 Ratings
    Timesheet Tracking00 Ratings7.5459 Ratings
    Change request and Case Management00 Ratings7.723 Ratings
    Budget and Expense Management00 Ratings6.7354 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Odoo CRM and Wrike
    Feature
    Odoo CRM
    -
    Ratings
    Wrike
    7.3
    363 Ratings
    5% below category average
    Quotes/estimates00 Ratings8.21 Ratings
    Invoicing00 Ratings6.628 Ratings
    Project & financial reporting00 Ratings7.5358 Ratings
    Integration with accounting software00 Ratings6.9220 Ratings
    Best Alternatives
    Odoo CRMWrike
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Odoo CRMWrike
    Likelihood to Recommend
    4.0
    (3 ratings)
    8.4
    (1007 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.5
    (109 ratings)
    Usability
    5.0
    (3 ratings)
    8.4
    (343 ratings)
    Availability
    -
    (0 ratings)
    8.3
    (24 ratings)
    Performance
    -
    (0 ratings)
    6.6
    (21 ratings)
    Support Rating
    5.0
    (2 ratings)
    9.5
    (93 ratings)
    In-Person Training
    -
    (0 ratings)
    8.2
    (5 ratings)
    Online Training
    -
    (0 ratings)
    8.3
    (13 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (37 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (16 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (5 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (15 ratings)
    Professional Services
    -
    (0 ratings)
    9.1
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (8 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.7
    (9 ratings)
    User Testimonials
    Odoo CRMWrike
    Likelihood to Recommend
    Odoo
    For small businesses and small teams, Odoo CRM is fine. It has the basics, and it is functional. But as the teams grow, processes become more complex, and reporting needs to be accurate, you will have to either allocate a budget to an Odoo partner or hire a Python developer internally. Sales-led organizations with larger teams will find poor reporting a deal-breaker. You can't do standard reporting that you find in HubSpot or Salesforce. So you end up doing a lot of customization or manual work to get the reports you need.
    Incentivized
    Read full review
    Wrike
    Wrike helped us stitch PMO-related activities under one umbrella. The easy collaboration with multiple access types, combined with security access definitions, helped users across the organization contribute according to their roles. This helped provide the organization with multiple items to be reviewed in a single tool. This saved time in weekly review meetings by avoiding switching between multiple tools & files.
    Incentivized
    Read full review
    Pros
    Odoo
    • Generating quotations partiuclarly for the ease of data amendment so that products can be added on the fly and names can be amended per quote to suit
    • The contact tagging feature is a fantastic way of grouping customers/leads into industry specific groups for targetting specific areas seperately
    • Very versatile customer pricelist function for ensuring discount structures are accurately calculated
    Incentivized
    Read full review
    Wrike
    • Excellent dashboards that are easy to use and give amazing insights.
    • User friendly interface that is also easy to interact with.
    • Lot of integrations.
    • Robust project and task management features.
    • Facilitate seamless team collaboration and communication.
    • Highly customizable and multiple project views.
    Read full review
    Cons
    Odoo
    • UI can be improved
    • The lead view can be better since we have to scroll a lot.
    • The server is down or technical glitches are happening . We have seen distance in lead count
    Incentivized
    Read full review
    Wrike
    • Email alerts sometimes send too slowly.
    • If you put a project on hold, it can be hard to find it once you are ready to return to it.
    • Sometimes there are too many steps/tasks and the main page can get cluttered.
    Incentivized
    Read full review
    Likelihood to Renew
    Odoo
    No answers on this topic
    Wrike
    I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.
    Incentivized
    Read full review
    Usability
    Odoo
    Odoo CRM is usable and has a lot of features, so it gives us the basics we need to run a successful business. The problem is, it requires a lot of time and money to customize it and run it smoothly. Plus, Odoo support can be pretty bad. For every 1 good support agent, there are 9 that don't pay attention. We have an internal running joke that ChatGPT is more helpful than Odoo support when they first reply. Once we get to product experts, they usually know what they are talking about. But the first-level support agents, you have to push them and re-explain things to get them to understand and hopefully escalate. Plus, they always miss SLA response times, blaming it on a busy period. Usually takes a week for the first reply. You can get live chat sometimes, but 9 out of 10 times, they will ask you to create a support ticket. Then you wait.
    Incentivized
    Read full review
    Wrike
    We have project templates set up based on what job type is selected in our work request form. This helps save time by having specific tasks already on each job as it is opened. Then it's just a matter of scheduling the tasks based on the job request and current workload. As long as a due date is flexible, it's easy to shift specific due dates as needed.
    Incentivized
    Read full review
    Reliability and Availability
    Odoo
    No answers on this topic
    Wrike
    Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
    Read full review
    Performance
    Odoo
    No answers on this topic
    Wrike
    Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX
    Incentivized
    Read full review
    Support Rating
    Odoo
    This was a bit of a sticking point, we find the support can be lacking and generally its recommended to spurchase a support pack of hours in order to benefit from full support. We have subsequently gone on to do a lot of the implementation and training by ourselves following lots of trial and error so although things are working now, it was initialy a bumpy road implementing!
    Incentivized
    Read full review
    Wrike
    During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.
    Incentivized
    Read full review
    In-Person Training
    Odoo
    No answers on this topic
    Wrike
    We had staff in person provide some training
    Incentivized
    Read full review
    Online Training
    Odoo
    No answers on this topic
    Wrike
    I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.
    Incentivized
    Read full review
    Implementation Rating
    Odoo
    No answers on this topic
    Wrike
    There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group
    Read full review
    Alternatives Considered
    Odoo
    Odoo was referred by one of my friends and interface was attractive with all these pipelines, filters, etc
    We were able to filter leads super precisely and project as per our vision. The notes and reminders are useful. Odoo Congress with inbuilt calender option from where you can create events and share with the team or the respective prospects
    Incentivized
    Read full review
    Wrike
    Jira did not at all help us get our work done as content creators. I think that was because Jira wasn't quite right for our uses. Wrike fits our needs so much better. I can't tell you enough the relief I felt when we adopted Wrike and I never had to use Jira again.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Odoo
    No answers on this topic
    Wrike
    company purchase
    Incentivized
    Read full review
    Scalability
    Odoo
    No answers on this topic
    Wrike
    The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business
    Read full review
    Professional Services
    Odoo
    No answers on this topic
    Wrike
    I do not use professional services.
    Incentivized
    Read full review
    Return on Investment
    Odoo
    • We're managing millions of dollars in sales orders.
    • 20-30% of time can be spent on fixing or dealing with issues, partially because of Odoo.sh hosting platform limitations.
    • Odoo CRM does allow us to do what we need to run a successful business; it's just 5 years behind HubSpot and Salesforce.
    Incentivized
    Read full review
    Wrike
    • Different teams (e.g., contracting, compliance, provider relations) can view updates in real time, comment directly on tasks, and escalate items when needed.
    • Wrike allows us to template the contracting process (from intake to signature) to ensure consistency across payers and reduce administrative overhead.
    • Leadership can see the status of negotiations at a glance, identify bottlenecks, and prioritize resources accordingly.
    Incentivized
    Read full review
    ScreenShots

    Odoo CRM Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Wrike Screenshots

    Screenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of DashboardsScreenshot of Space workflowsScreenshot of Space workflows