What users are saying about
4 Ratings
8 Ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Likelihood to Recommend

Olono

Olono is definitely well suited to help implement and keep tabs on a framework like BANT or MEDIC and collect relevant insights and events that happen over the course of an opportunity. It makes it WAY easier to do these sorts of administrative actions outside of Salesforce and have it sync there. It's less appropriate to use for prospecting or any other activities prior to creating an opportunity.
Anonymous | TrustRadius Reviewer

PhoneBurner

Good for troubleshooting. Not so great for production calling. The tool is well suited for helping to troubleshoot other systems but I would not use it in everyday usage just for general calling. It easily masks your caller ID so that is helpful when looking to try to do that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Olono
PhoneBurner
7.5
Contact preview
Olono
PhoneBurner
6.3
Dialer-CRM integration
Olono
PhoneBurner
7.0
Call notes & tags
Olono
PhoneBurner
7.7
Automatic call logging
Olono
PhoneBurner
9.0

Core Dialer

Olono
PhoneBurner
8.2
Outbound dialing
Olono
PhoneBurner
9.3
Custom caller ID
Olono
PhoneBurner
7.0
Click-to-call
Olono
PhoneBurner
7.0
Recorded voicemail drop
Olono
PhoneBurner
8.3
Dialer contact import
Olono
PhoneBurner
8.7
Campaign & list management
Olono
PhoneBurner
8.7

Call Follow-up and Quality Assurance

Olono
PhoneBurner
8.4
Follow-up calls
Olono
PhoneBurner
8.7
Dialer reporting & analytics
Olono
PhoneBurner
8.7
Dialer compliance
Olono
PhoneBurner
8.0

Pros

Olono

  • Alerts on missing items from opportunities.
  • Clearly labeled items that help raise awareness of pipeline
Anonymous | TrustRadius Reviewer

PhoneBurner

  • Dramatically increases the number of prospect calls I can make per hour.
  • Prospects that don't answer automatically receive a customized voicemail and email.
  • Call events are automatically logged in the prospect's record.
Stefan Silverman | TrustRadius Reviewer

Cons

Olono

  • I'd love to see a feature that allows us to call out to the customer directly from Olono so that I never have to go back into our CRM again!
Alli Kendrick | TrustRadius Reviewer

PhoneBurner

  • They changed the detailed report that follows an import of new data. What they had originally was better.
Erin Miller | TrustRadius Reviewer

Usability

Olono

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 9.0
Based on 1 answer
Very good interface and many features. The ability to have a login for application usage is big.
Anonymous | TrustRadius Reviewer

Support Rating

Olono

No score
No answers yet
No answers on this topic

PhoneBurner

PhoneBurner 9.0
Based on 3 answers
They have always been responsive when I need help
Stefan Silverman | TrustRadius Reviewer

Alternatives Considered

Olono

I haven't used a product like Olono in the past.
Alli Kendrick | TrustRadius Reviewer

PhoneBurner

PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text Free is okay but PhoneBurner is better.
Anonymous | TrustRadius Reviewer

Return on Investment

Olono

  • Team time management
  • Accuracy for reporting
Joshua Ortiz | TrustRadius Reviewer

PhoneBurner

  • The ability to maintain and reference years' worth of contacts and interactions has immeasurable value.
Erin Miller | TrustRadius Reviewer

Screenshots

Pricing Details

Olono

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Olono Editions & Modules

Additional Pricing Details

PhoneBurner

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

PhoneBurner Editions & Modules

Edition
Unlimited - 1 user$149.001
  1. per user, per month
Additional Pricing Details
No contracts. No setup fees. No credit card free trial. Volume discounts are available for teams. Admin account is free unless engaged in dialing.

Rating Summary

Likelihood to Recommend

Olono
8.9
PhoneBurner
9.0

Usability

Olono
PhoneBurner
9.0

Support Rating

Olono
PhoneBurner
9.0

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