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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OnBase

    Score9.5 out of 10
    N/AOnBase by Hyland is an enterprise content management platform with business process and case management capabilities. It is modular by design and allows users to tailor the solution to their specific requirements.N/A

    Zoho Creator

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    Zoho Creator is a low-code application development platform for building enterprise-class applications that run on mobile, tablet, and web. It is designed to allow users to create custom forms, configure workflows, build pages, and deploy apps quickly.

    $12

    per month per user

    Pricing
    OnBaseZoho Creator
    Editions & Modules
    No answers on this topic
    Standard
    $12
    per month per user
    Professional
    $30
    per month per user
    Enterprise
    $37
    per month per user
    Offerings
    Pricing Offerings
    OnBaseZoho Creator
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Add-ons: Customer Portal: $100/month onwards Premium Support : 20% of license fees Enterprise support: 25% of license fees
    More Pricing Information
    Features
    OnBaseZoho Creator
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OnBase and Zoho Creator
    Feature
    OnBase
    8.2
    43 Ratings
    1% above category average
    Zoho Creator
    -
    Ratings
    Content capture & imaging9.041 Ratings00 Ratings
    File sync, storage & archiving9.033 Ratings00 Ratings
    Document management10.042 Ratings00 Ratings
    Records management8.040 Ratings00 Ratings
    Content search & retrieval8.043 Ratings00 Ratings
    Enterprise content collaboration8.034 Ratings00 Ratings
    Content publishing & creation8.222 Ratings00 Ratings
    Security, risk management & information governance9.033 Ratings00 Ratings
    Contract lifecycle management8.424 Ratings00 Ratings
    Automated workflows9.023 Ratings00 Ratings
    Artificial intelligence5.811 Ratings00 Ratings
    Mobile support7.615 Ratings00 Ratings
    Integration7.022 Ratings00 Ratings
    Low-Code Development
    Comparison of Low-Code Development features of OnBase and Zoho Creator
    Feature
    OnBase
    -
    Ratings
    Zoho Creator
    7.9
    18 Ratings
    6% below category average
    Visual Modeling00 Ratings7.717 Ratings
    Drag-and-drop Interfaces00 Ratings8.917 Ratings
    Platform Security00 Ratings7.918 Ratings
    Platform User Management00 Ratings7.818 Ratings
    Reusability00 Ratings7.018 Ratings
    Platform Scalability00 Ratings7.918 Ratings
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    OnBaseZoho Creator
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    Egnyte
    Score9.3 out of 10
    OutSystems
    Score6.4 out of 10
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    Epicor ECM
    Score7.7 out of 10
    AppSheet
    Score8.2 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Oracle APEX
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OnBaseZoho Creator
    Likelihood to Recommend
    9.9
    (43 ratings)
    8.8
    (24 ratings)
    Likelihood to Renew
    8.8
    (7 ratings)
    10.0
    (2 ratings)
    Usability
    8.6
    (9 ratings)
    8.0
    (18 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.8
    (16 ratings)
    9.8
    (4 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.7
    (3 ratings)
    8.0
    (2 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OnBaseZoho Creator
    Likelihood to Recommend
    Hyland
    OnBase is a content services solution for organizations that need high visibility to documents or information across multiple teams or departments. It supports users' access control, workflow functionality with transaction history, electronic document retention, and destruction documentation. Hyland can support the organization for implementations or solutions, or the organization can utilize the education services and build out the solution themselves.
    Incentivized
    Read full review
    Zoho
    If you are using some application of Zoho and want some more functionality into it, Use Zoho creator to develop a separate app as per requirement and integrate it with your Zoho App. Small organization can use creator to make apps but it can be used for small range of storage, For Large organization , it may be not feasible.
    Incentivized
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    Pros
    Hyland
    • Workflow and Configuration - easy to learn
    • Documentation for each application and toolset
    • Hyland Account Managers and staff are knowledgeable
    • Robust User Community that helps solve an issue or make recommendations
    • Web client - no application installation needed on a PC for users
    Read full review
    Zoho
    • Accountability for each employee work which is very vital for any organization
    • Making operations very simple even that a simple lay man would be able to perform detailed work like a pro
    • Data tracking in live was made possible
    • Using proper Manpower for the work they are apt.
    Incentivized
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    Cons
    Hyland
    • I personally find the user inferface to be obnoxious and obtuse.
    • When we have issues it is often hard to resolve the problem as there are many variables such as file types, DPI, and scanner setting that combine to make it hard to pinpoint trouble spots.
    • The upgrade process has always been a nightmare for our team. We are not on the latest version now due to this issue.
    Incentivized
    Read full review
    Zoho
    • In C6, the new setup of permissions is not logical. Admins now have access to every application rather than specific applications, which impacts data confidentiality.
    • In C6, the new feature for having multiple environments is very limited as it does not work for ZOHO Creator applications that are linked to other Zoho Creator applications in the same workspace - which is not logical at all.
    • In C6, the revised permissions for Developers do not allow the developer to assign permissions to users or to publish forms, reports, pages, etc....which again is not logical.
    Incentivized
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    Likelihood to Renew
    Hyland
    OnBase has become a core part of our enterprise solutions toolkit due to its ever-growing integration capabilities. Any business process that produces or tracks documents or object entities can be modeled and managed within OnBase and used to supplement almost any line-of-business system that we use.
    Incentivized
    Read full review
    Zoho
    Today Zoho Creator is included in our current plan from Zoho One, but if it was needed to pay apart it should be done because the software we created became very important for our team. The use of Zoho Creator contributes to endorse the Zoho One subscription year after year.
    Incentivized
    Read full review
    Usability
    Hyland
    You get out of something what you put into it. You reap what you sow! If an organization will spend time setting the solution up, dedicating staff to its development and ongoing support, and always keep the end-user in mind during development, you will have one of the most well-received solutions in your organization. So many organizations that I speak with stand up a solution but don't commit someone to its upkeep and development. It is vital that you have the staff to work within the solution on a daily basis.
    Incentivized
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    Zoho
    Its quite easy if one has the need, interest and passion to build applications and solutions through low-code. One example would be, that my finance head who has absolutely nothing to do with tech and apps, is now able to create apps and manage Zoho Creator all by himself. So its all about the interest and how much time we put to learn the tool. Having said that, its quite easy to learn the tool and create anything that's within our scope of knowledge.
    Incentivized
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    Reliability and Availability
    Hyland
    No answers on this topic
    Zoho
    In an earlier comment, I mentioned Zoho's excellent uptime. I have been using the system for over 6 years, and have experienced only momentary outages, and of those, only a hand full over the years. It is extremely reliable
    Incentivized
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    Performance
    Hyland
    No answers on this topic
    Zoho
    We do not integrate Zoho with other systems at this time, but rarely are searches, database exports, record edits or creation tasks ever slow enough to notice. It is quite usable
    Incentivized
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    Support Rating
    Hyland
    This rating is a compromise because I technically have 2 tiers of support.
    I go through a re-seller that I give a (10). I send an email and receive acknowledgment within minutes.
    For the few times we need to contact Hyland for assistance, it sometimes takes a couple of days to receive a response - and then the first tier might go back and forth a dozen times through email instead of initiating a phone call. And for an advanced issue, they take too long before they forward to an evangelist or someone more knowledgeable that is able to assist. I give that process an (8).
    Incentivized
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    Zoho
    I recommend Zoho Creator very often. A lot of companies go big earlier than they need to and spend way too much on SalesForce & Marketo. I worked for a small company with some limited budget that pivoted to sell it's product to the Enterprise. Zoho Creator was incredibly easy to set up, intuitive to use, and contains all the most essential features that most users need and seek in SalesForce. We integrated with MailChimp & Unbounce and were able to be incredibly useful in acquiring leads, nurturing them, and tracking pipeline in Zoho Creator. Our small sales team found it very easy to use and loved it.
    Incentivized
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    In-Person Training
    Hyland
    The trainer was very knowledgeable and was a Hyland employee. The training was at their corporate headquarters, so it allowed our team to become familiar with organization and culture.
    Incentivized
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    Zoho
    No answers on this topic
    Online Training
    Hyland
    With the Premium subscription, there is a tone of training with audio and practice options.
    Incentivized
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    Zoho
    No answers on this topic
    Implementation Rating
    Hyland
    Using Hyland professional services to assist with the implementation made things much easier. They have the knowledge and experience to get the system live as users are expecting
    Incentivized
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    Zoho
    Even if it is a easy to use platform, it got some issues on the implementation that could easily handle by IT teams. In our scenario this team don't exist anymore, and the business/marketing team had their expectations that it was quickier to be implemented. So, consider a professional help on this implementation could be cost more (of cource) but it would be helpful to manage the issues and expectations.
    Incentivized
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    Alternatives Considered
    Hyland
    The version of SharePoint we were utilizing was not very practical. We oftentimes had issues with archived documents, where they could be found or opening them all together. It seemed the older the document the harder it was to access when logged into SharePoint. This is critical in our business as we need to behave full access to documentation sent and received for an owner's account.
    Read full review
    Zoho
    Zoho Creator stands out for its balance of affordability, ease of use, and powerful customization options. While it may not offer the same level of enterprise-scale features as platforms like OutSystems or Mendix, it provides a robust solution that meets the needs of many businesses, especially those looking for an integrated, cost-effective low-code platform with strong support for both simple and complex applications.
    Incentivized
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    Scalability
    Hyland
    No answers on this topic
    Zoho
    Zoho is incredibly versatile. Much thought was put in to the way the platform functions. I've yet to face a situation where Zoho would not be able to do what I needed. That being said, because of its power, it can also be a bit intimidating technically. Simple needs are simple. More complex needs are ... more complex! Overall, it's a powerful, robust platform
    Incentivized
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    Return on Investment
    Hyland
    • OnBase provides a very reliable ECM platform for the company.
    • OnBase helped to remove the dependency on paper files and file folders. This saved real estate cost as well as facilitated the ability to work from anywhere.
    • OnBase made same day processing of all incoming and outgoing documents a reality.
    Incentivized
    Read full review
    Zoho
    • With using Zoho Creator we are able to build apps that we may otherwise pay a pretty penny for. We may risk some features we could get from a 3rd party app but the fact that the data we do collect can easily syn with our CRM and Accounting systems makes up for this.
    • Negatively speaking, it takes time to fine tune and really craft your application. I am not a coder, nor do I have a coding background, so patience is key as you design and build out your application.
    Incentivized
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    ScreenShots

    OnBase Screenshots

    Screenshot of an Approval for an Ad-Hoc Task.Screenshot of Onbase's Dark Mode.Screenshot of the Document Viewer.Screenshot of the Send to Department feature.Screenshot of the Workflow Stage.

    Zoho Creator Screenshots

    Screenshot of Multi-Platform App builderScreenshot of Dashboards created using Zoho CreatorScreenshot of An overview of Hotel management dashboardScreenshot of Schedule and manage eventsScreenshot of BI and AnalyticsScreenshot of Help Desk overview