What users are saying about
3 Ratings
10 Ratings
3 Ratings
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Score 5 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Salesflare
8.7
Customer data management / contact management
Oncontact
5.0
Salesflare
10.0
Workflow management
Oncontact
4.5
Salesflare
10.0
Territory management
Oncontact
5.0
Salesflare
5.8
Opportunity management
Oncontact
5.5
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Salesflare
10.0
Contract management
Oncontact
4.0
Salesflare
10.0
Quote & order management
Oncontact
4.0
Salesflare
6.8
Interaction tracking
Oncontact
4.5
Salesflare
9.6
Channel / partner relationship management
Oncontact
5.0
Salesflare
7.0

Customer Service & Support

Oncontact
3.7
Salesflare
8.3
Case management
Oncontact
5.5
Salesflare
9.0
Call center management
Oncontact
4.5
Salesflare
7.0
Help desk management
Oncontact
1.0
Salesflare
9.0

Marketing Automation

Oncontact
8.5
Salesflare
9.4
Lead management
Oncontact
8.0
Salesflare
10.0
Email marketing
Oncontact
9.0
Salesflare
8.7

CRM Project Management

Oncontact
9.0
Salesflare
8.8
Task management
Oncontact
9.0
Salesflare
9.2
Reporting
Oncontact
9.0
Salesflare
9.2
Billing and invoicing management
Oncontact
Salesflare
8.0

CRM Reporting & Analytics

Oncontact
8.7
Salesflare
8.6
Forecasting
Oncontact
9.0
Salesflare
10.0
Pipeline visualization
Oncontact
8.0
Salesflare
10.0
Customizable reports
Oncontact
9.0
Salesflare
5.8

Customization

Oncontact
5.0
Salesflare
9.4
Custom fields
Oncontact
4.5
Salesflare
9.6
Custom objects
Oncontact
4.5
Salesflare
9.6
Scripting environment
Oncontact
4.0
Salesflare
API for custom integration
Oncontact
7.0
Salesflare
9.2

Security

Oncontact
10.0
Salesflare
9.6
Single sign-on capability
Oncontact
10.0
Salesflare
10.0
Role-based user permissions
Oncontact
10.0
Salesflare
9.2

Social CRM

Oncontact
7.0
Salesflare
9.6
Social data
Oncontact
7.0
Salesflare
9.6
Social engagement
Oncontact
7.0
Salesflare
9.6

Integrations with 3rd-party Software

Oncontact
7.0
Salesflare
8.5
Marketing automation
Oncontact
7.0
Salesflare
8.0
Compensation management
Oncontact
Salesflare
9.0

Platform

Oncontact
8.0
Salesflare
10.0
Mobile access
Oncontact
8.0
Salesflare
10.0

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oncontact
5.0
Salesflare
9.6

Likelihood to Renew

Oncontact
10.0
Salesflare

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