What users are saying about
3 Ratings
29 Ratings
3 Ratings
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Score 5 out of 100
29 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Streak

If you receive a notification that a prospect just read your email and you don't receive a response, you're then aware they've received it and your pitch or product is on their mind -- making a call later that day all the more effective.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Streak
Customer data management / contact management
Oncontact
5.0
Streak
Workflow management
Oncontact
4.5
Streak
Territory management
Oncontact
5.0
Streak
Opportunity management
Oncontact
5.5
Streak
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Streak
Contract management
Oncontact
4.0
Streak
Quote & order management
Oncontact
4.0
Streak
Interaction tracking
Oncontact
4.5
Streak
Channel / partner relationship management
Oncontact
5.0
Streak

Customer Service & Support

Oncontact
3.7
Streak
Case management
Oncontact
5.5
Streak
Call center management
Oncontact
4.5
Streak
Help desk management
Oncontact
1.0
Streak

Marketing Automation

Oncontact
8.5
Streak
Lead management
Oncontact
8.0
Streak
Email marketing
Oncontact
9.0
Streak

CRM Project Management

Oncontact
9.0
Streak
Task management
Oncontact
9.0
Streak
Reporting
Oncontact
9.0
Streak

CRM Reporting & Analytics

Oncontact
8.7
Streak
Forecasting
Oncontact
9.0
Streak
Pipeline visualization
Oncontact
8.0
Streak
Customizable reports
Oncontact
9.0
Streak

Customization

Oncontact
5.0
Streak
Custom fields
Oncontact
4.5
Streak
Custom objects
Oncontact
4.5
Streak
Scripting environment
Oncontact
4.0
Streak
API for custom integration
Oncontact
7.0
Streak

Security

Oncontact
10.0
Streak
Single sign-on capability
Oncontact
10.0
Streak
Role-based user permissions
Oncontact
10.0
Streak

Social CRM

Oncontact
7.0
Streak
Social data
Oncontact
7.0
Streak
Social engagement
Oncontact
7.0
Streak

Integrations with 3rd-party Software

Oncontact
7.0
Streak
Marketing automation
Oncontact
7.0
Streak

Platform

Oncontact
8.0
Streak
Mobile access
Oncontact
8.0
Streak

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Streak

  • The e-mail tracking feature is easy to use and very handy.
  • The snippets feature are very good, have shortcuts to use and save a lot of time.
  • Having a CRM platform inside your Gmail/Gsuite account is great for improving the use in a day to day basis.
Raphael Sanguinete | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Streak

  • Streak should work better with Microsoft. Often you need to run your excel files through Sheets in order for them to be compatible.
  • Having a Dashboard rather than being a tab in your email might add to its usability.
  • Automated progression through the stages
Aaron Nielsen | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Streak

No score
No answers yet
No answers on this topic

Support Rating

Oncontact

No score
No answers yet
No answers on this topic

Streak

Streak 8.0
Based on 1 answer
They do a great job of explaining the product beforehand so support interaction is not needed as much.
Matthew Fox | TrustRadius Reviewer

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Streak

HubSpot was almost too freeform, I had a hard time grasping how it could work for me because there was so much that could be changed around. Streak was so easy to figure out without much time invested and I like that it just lives in my Gmail without needing to go to a separate website/login.
Stephanie Majeran | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Streak

  • It has helped me save time on reaching out to people thinking that they didn't get my first email.
  • It had the positive return on investment in the fact that the time I spend using Streak is much less than the time I would spend not using it.
  • Streak has taught me the importance and ease of mail merges, since nothing else out there was as seamless to start with.
Anonymous | TrustRadius Reviewer

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Streak

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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