What users are saying about
2 Ratings
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Score 6 out of 100
1 Ratings
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Score 7 out of 100

Likelihood to Recommend

OneCause

I think the BidPal part we were using was badly outdated, so my hope is that the rest of the OneCause platform is more updated. If so then it's a great fundraising platform with most if not all of the functionality you need. OneCause is great for events and campaigns, and I urge nonprofits to make sure they're using Stripe for processing behind OneCause with the NPO discount.
David S. Levine, CFRE | TrustRadius Reviewer

FundRaiser (discontinued)

I think FundRaiser is better suited for smaller organizations that do not have a lot of entries to make and a lot of tracking to do. Larger organizations that make more entries and need to do a lot more tracking might want an application that is a little more modern and user-friendly.
Anonymous | TrustRadius Reviewer

Pros

OneCause

  • Registration was easy
  • Credit payments were easy
David S. Levine, CFRE | TrustRadius Reviewer

FundRaiser (discontinued)

  • FundRaiser keeps a database for us of our individual, business, and organizational donors for future reference.
  • FundRaiser keeps a database for us of our donors' contributions each year on an ongoing basis.
  • FundRaiser has multiple reports that can be run to fit your specific needs; be it yearly contributions, donor addresses, etc.
Anonymous | TrustRadius Reviewer

Cons

OneCause

  • Add decimal points for gifts...couldn't believe it couldn't handle that and it matters for monetary reconciliations
  • If a payment was a credit card, we were unable to change the transaction type (ex. from ticket to donation) without refunding and recharging, which was uncomfortable for our donors.
David S. Levine, CFRE | TrustRadius Reviewer

FundRaiser (discontinued)

  • If you enter a duplicate donor in error, the program will allow you to make one inactive, but will not allow you to delete one. This often causes confusion when going to post-donation payments.
  • The system is also very basic and could be more user-friendly.
Anonymous | TrustRadius Reviewer

Support Rating

OneCause

OneCause 8.0
Based on 1 answer
The on-site support was fantastic on the night of our event. They knew what they were doing and took direction professionally. Pre-event, we felt that the account manager was not listening to our concerns and was more of a sales staffer than a support staffer. Having us connected directly to support would bump this to a 9.
David S. Levine, CFRE | TrustRadius Reviewer

FundRaiser (discontinued)

FundRaiser (discontinued) 8.0
Based on 2 answers
When I upgraded my computer I had to upgrade my FundRaiser software. I reached out to customer support, and they assisted me in easily switching the computer my software was on, and then making the upgrade. The customer service department was friendly and helpful. There was a minor glitch, but it ended up going fine.
Anonymous | TrustRadius Reviewer

Return on Investment

OneCause

  • Positive auction outcomes
  • Negative response on tabling processes
David S. Levine, CFRE | TrustRadius Reviewer

FundRaiser (discontinued)

  • FundRaiser saves us time that we would be spending trying to keep track of donations and donor information on spreadsheets, which saves us money.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

OneCause

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OneCause Editions & Modules

Additional Pricing Details

FundRaiser (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FundRaiser (discontinued) Editions & Modules

Edition
FundRaiser$491
  1. Per Month
Additional Pricing Details
No Success Fee or any commission on funds raised. No hidden charges.

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