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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra OneCause

    Score8.6 out of 10
    N/AOneCause supports fundraising with online and event fundraising solutions that help nonprofits reach more and raise more. Since 2008, OneCause states they have helped 14,000 cause-driven organizations to raise over $8B through more than 90,000 fundraising events and campaigns.

    $200

    per year

    Ticket Tailor

    Score10 out of 10
    N/ALondon-based Ticket Tailor offers their online ticket sales system supporting different volumes of events with differing pricing tiers, touting a relatively low cost of service compared to other ticketing solutions.N/A
    Pricing
    Bonterra OneCauseTicket Tailor
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra OneCauseTicket Tailor
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Bonterra OneCauseTicket Tailor
    Considered Both Products
    Bonterra
    No answer on this topic
    Ticket Tailor
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    145 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    138 Answers
    No answers on this topic
    Happy with the feature set
    97%
    Happy with the feature set
    143 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    127 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    130 Answers
    No answers on this topic
    Best Alternatives
    Bonterra OneCauseTicket Tailor
    Small Businesses
    Bonterra Network for Good
    Score9.3 out of 10
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    GiveSmart by Momentive
    Score7.5 out of 10
    CheckPoint
    Score8.5 out of 10
    Enterprises
    Kindsight iWave
    Score8.4 out of 10
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Bonterra OneCauseTicket Tailor
    Likelihood to Recommend
    8.5
    (148 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    7.8
    (13 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (137 ratings)
    -
    (0 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.4
    (136 ratings)
    10.0
    (1 ratings)
    In-Person Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.3
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Bonterra OneCauseTicket Tailor
    Likelihood to Recommend
    Bonterra
    OneCause is great for managing online and mobile bidding, managing event registration and ticket sales, processing donations during the event, handling checkout and payment collection after the auction, and significantly reducing manual work for event staff. On the other hand, OneCause does not handle complete donor history or constituent relationships, which would be super helpful to have
    Incentivized
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    Ticket Tailor
    If you want to quickly and easily sell tickets to an event without a lot of hassle or absurd fees, this is a great platform. I'm not sure this would work well for complex, multi-tiered ticket sales for events that have thousands of tickets.
    Incentivized
    Read full review
    Pros
    Bonterra
    • The onsite staff support is amazing for troubleshooting issues.
    • They assist with our raise a paddle fundraising.
    • They assist with messaging for our attendees before and during the event.
    • They assist with Auction close out at the end of the event.
    Read full review
    Ticket Tailor
    • Affordable.
    • Allows multiple discount codes and multiple price levels.
    • Excellent customer service.
    • WordPress plug-in that worked flawlessly.
    Incentivized
    Read full review
    Cons
    Bonterra
    • OneCause could improve their messaging - the fact that custom emails are not as easy as custom texts can be frustrating. I wish all the automated messages were possible over email as most of our professionals that we work with, they prefer email over a text.
    • OneCause could make it easier to copy and paste text into site design or other features. Having to re-type out the text is a time-suck, when it would be easier to adjust the text to the font default without having to type it in the HTML editor on it's own.
    • PLEASE make it easier to resend the "assign tickets email". The fact that the main way to do that is when you first enter them into OneCause, but then are not able to resend that message to ticket owners at a later date makes it difficult for them to find what they need when they are ready to assign their tickets.
    Incentivized
    Read full review
    Ticket Tailor
    • Online knowledge base could be expanded. I had questions that were not included in the FAQs - but were quickly answered via chat.
    Incentivized
    Read full review
    Likelihood to Renew
    Bonterra
    We are a very small non-profit and are actually looking to use another service just to cut costs, but we may not stay with them and will coming running back to OneCause if we can't make the other option work! The ONLY reason to move would be to reduce the over-head cost of the platform.
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Usability
    Bonterra
    Use of the software is generally fine, but the setup and implementation are not always intuitive. Though the knowledgebase is robust and covers a lot of areas (and the support team is pleasant and knowledgeable), the event setup process (particularly when setting up payment and bank information) can be a bit cumbersome and should really be streamlined
    Incentivized
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    Ticket Tailor
    No answers on this topic
    Reliability and Availability
    Bonterra
    Support staff is there to help out and it is nice knowing there are available on event day as well
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Performance
    Bonterra
    This feature is amazing. Nice to have reports immediately when the event (auction) is over
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Support Rating
    Bonterra
    Shelbe was my point person and she was available for me at absolutely anytime. No question was stupid or obvious in her eyes and she always gave me the exact responses and resources I needed to succeed. Could not be more complimentary of this software! Just have to convince my team to use it for more areas now!
    Incentivized
    Read full review
    Ticket Tailor
    Customer support representatives were amazingly responsive to questions. We received replies even outside of their stated available hours. They always understood the question/issue immediately and were very thorough and specific in their explanations and step-by-step instructions. Ticket Tailor customer support is among the best I have seen in any industry. Quick, smart, and always helpful.
    Incentivized
    Read full review
    In-Person Training
    Bonterra
    We hired OneCause to guide us through our first event after we signed up with them. The staff they sent were pros. They gave us professional guidance and support. Once we had been shown the ropes, we knew we could take the reins and confidently run our next event
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Online Training
    Bonterra
    Very thorough and nice to have a refresher when needed. Nice to see when I haven't used in a little while and refresh my mind how to update.
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Implementation Rating
    Bonterra
    I don't know if my insights are key but I can say that implementation was done in-house without any outside support for the solution. The staff influencing the solution had very little technical expertise and ability as well which showed just how easily the software was to implement.
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Alternatives Considered
    Bonterra
    We looked at Auctria and GiveSmart, though we didn't go into great detail with either. We ultimately selected OneCause based on the recommendation of another local school that used it for its auction software. The customer service and support as we made this decision and transition was a confirmation for us.
    Incentivized
    Read full review
    Ticket Tailor
    Ticket Tailor is much more flexible at a much lower price point than Eventbrite. It was, by far, the most practical and affordable solution. The same functionality with Eventbrite would have required the more expensive "professional" price level which was prohibitively expensive for our small company, especially in its early stages.
    Incentivized
    Read full review
    Scalability
    Bonterra
    The product has everything I need
    Incentivized
    Read full review
    Ticket Tailor
    No answers on this topic
    Return on Investment
    Bonterra
    • It has had an extremely positive impact on our Online Auction, with more items available, and the user-friendly platform makes our donors bid more.
    • It has elevated our events with the easy check in features to keep the event smoth.
    • It has saved so much time and stress with the customer service support accessibility and knowledge.
    Incentivized
    Read full review
    Ticket Tailor
    • A box office that is easy to use.
    • The ability to cover box office costs by setting a service charge.
    • Seamless integration with our website.
    Incentivized
    Read full review
    ScreenShots

    Bonterra OneCause Screenshots

    Screenshot of peer-to-peer fundraising, in OneCause.Screenshot of the event management platform.Screenshot of a donor solution, to maximize fundraising potential.Screenshot of the OneCause mobile app.