What users are saying about
1 Ratings
14 Ratings
1 Ratings
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Score 9 out of 100
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

OnSemble

OnSemble allows each department to edit their areas with information that they want to distribute. Each department in the company can add as much inforamation to their area with documents, links, videos, etc
Melissa Crum | TrustRadius Reviewer

Qualaroo

Qualaroo is great for onsite surveys that need to capture additional information like UTM data and talk/interact with Google Analytics through events. The team at Qualaroo has also been great to work with as they navigated our corporation's security policies. They were also great at working with us to find a package that suited our needs within our budget
Meredith Walter | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

OnSemble
Qualaroo
8.6
Survey templates
OnSemble
Qualaroo
9.2
Themes
OnSemble
Qualaroo
8.6
Custom logo/branding
OnSemble
Qualaroo
8.0

Survey Content

OnSemble
Qualaroo
8.7
Changes to live survey
OnSemble
Qualaroo
9.2
Question design help
OnSemble
Qualaroo
9.2
Multiple question types
OnSemble
Qualaroo
7.6

Survey Logic

OnSemble
Qualaroo
6.7
Survey logic flexibility
OnSemble
Qualaroo
6.7

Survey Reporting & Analytics

OnSemble
Qualaroo
8.0
Response tracking
OnSemble
Qualaroo
9.1
Data export
OnSemble
Qualaroo
8.7
Standard reports
OnSemble
Qualaroo
9.1
Custom reports
OnSemble
Qualaroo
6.9
Analytics
OnSemble
Qualaroo
6.1

Survey Administration & Security

OnSemble
Qualaroo
9.0
Access controls
OnSemble
Qualaroo
8.8
Compliance
OnSemble
Qualaroo
9.1

Survey Distribution

OnSemble
Qualaroo
7.3
Vendor-offered crowdsourcing
OnSemble
Qualaroo
6.5
Respondent restrictions
OnSemble
Qualaroo
8.1

Pros

OnSemble

  • Easy to create sections for each department.
  • Ability to link to files and share reports.
  • Easy access to visibility within other departments.
  • Easy to disperse company wide messages.
Melissa Crum | TrustRadius Reviewer

Qualaroo

  • Rapid roll-out of micro-surveys targeted to specific types of visitors (Qualaroo controls) and/or pages (via regular expressions) without having to use developer resources
  • Easy to brand (add a logo and change colors) to generally match or at least complement the look & feel of our site
  • With the exception of some hiccups we experienced early on with changes Qualaroo was making to the way regular expressions work for targeting "nudges" (micro-surveys), the platform has been very stable and reliable
  • Response notification and aggregate reporting (both online and via downloadable CSV files) are simple and intuitive
  • Easy to "clone" an existing nudge to rapidly modify and launch as a new micro-survey
  • We're able to pass session information directly into a Qualaroo submission from our site so that we can identify respondents without asking for an email address or other unique identifier (so long as they're logged in as returning/repeat site users).
Anonymous | TrustRadius Reviewer

Cons

OnSemble

  • Add additional templates for customization.
  • Webinars on how other companies use this software.
  • Ongoing best practices on how to use the software.
Melissa Crum | TrustRadius Reviewer

Qualaroo

  • The "exit survey" functionality doesn't work smoothly on landing pages because the nudge pops up when a visitor's cursor is in the navigation area of the opened tab.
  • Net promoter score question type is somewhat constraining, as there is no control over labels.
  • Analytics and reporting can be a bit more comprehensive.
Prachi Bajaj | TrustRadius Reviewer

Likelihood to Renew

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 8.1
Based on 3 answers
For a small business, Qualaroo is expensive. Without being able to accurately compute response rates, it is hard to justify the cost.
Vanessa Johnson | TrustRadius Reviewer

Usability

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 8.0
Based on 1 answer
Qualaroo's feature set is narrow, keeping the admin interface relatively simple to navigate. Qualaroo recently improved the way users can write and test regular expressions, improving the usability of that feature significantly (this was likely motivated by a high volume of support inquiries to Qualaroo on this feature). The one area where Qualaroo could significantly improve usability is on the ability to design nudges with multiple questions. Adding a drag-and-drop feature to organize questions (even if this doesn't actually affect the branch logic that sequences the questions themselves) would be a big improvement.
Anonymous | TrustRadius Reviewer

Reliability and Availability

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 10.0
Based on 1 answer
I've never experienced an outage where Qualaroo was unavailable. I don't think I've even gotten notices for scheduled down/maintenance time. The platform is always available.
Anonymous | TrustRadius Reviewer

Performance

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 8.0
Based on 1 answer
Our developers complain that Qualaroo is just one of several similar site add-ons that slow down our site performance. I'm skeptical that Qualaroo has any measurable impact on our page load times, but don't have any hard evidence either way. The Qualaroo admin interface and reporting mechanisms are all quick and reliable.
Anonymous | TrustRadius Reviewer

Support Rating

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 7.0
Based on 2 answers
Qualaroo is quite responsive, but the representative my team spoke to seemed to have difficulty understanding the technical aspects of the product. They were unable to provide a clear answer about how to compute the response rate. However, they did extend our free trial as well as allow us to see beyond the first 50 responses (you are limited on the free plan).
Vanessa Johnson | TrustRadius Reviewer

In-Person Training

OnSemble

No answers on this topic

Qualaroo

Not available for the Pro edition.
Anonymous | TrustRadius Reviewer

Online Training

OnSemble

No answers on this topic

Qualaroo

Qualaroo doesn't offer full-blown online training, at least not that I've used or needed. The online help documentation is adequate and Qualaroo-sponsored webinars are informative.
Anonymous | TrustRadius Reviewer

Implementation Rating

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 9.0
Based on 2 answers
The implementation was quick and easy. We sent the details to our development team and it was done in a flash!
Vanessa Johnson | TrustRadius Reviewer

Alternatives Considered

OnSemble

The software is easy to use, customizable, and intuitive to its users
Melissa Crum | TrustRadius Reviewer

Qualaroo

Qualaroo makes it very easy to launch a quick survey based on templates or custom questions with an intuitive user interface. It is also very flexible and can be easily integrated with AB testing thanks to the advanced options. Reports are getting better but analytics wise it's still not up to the refinement level of SurveyMonkey but it does beat the latter in terms of UI experience.When compared to SurveyGizmo, the flexibility on surveys is what stands out and how easy it is to create different survey flows.
Nuno Luz | TrustRadius Reviewer

Scalability

OnSemble

No score
No answers yet
No answers on this topic

Qualaroo

Qualaroo 5.0
Based on 1 answer
Qualaroo's simplicity has its down sides when it comes to scaling. Managing multiple nudges across multiple domains, at least in the Pro edition, is challenging. The active nudges all appear as a single list on the admin home page, automatically grouped by domains. Archived nudges are on a separate tab. It would be helpful to have a folder system to organize nudges.Also, once you have multiple active nudges that are targeted to different sections of your site using regular expressions, it's difficult to keep track of what is appearing where. It's also difficult, if not impossible, to figure out where you may have competing nudges.And there's no ability to assign reporting or configuration access to other members of your team. The Pro edition has a single login, which must be shared if you have multiple staff who want to use Qualaroo.
Anonymous | TrustRadius Reviewer

Return on Investment

OnSemble

  • Transparency within departments.
  • Easy to communicate messages across the company.
  • Easy access to forms and links you need on a daily basis.
Melissa Crum | TrustRadius Reviewer

Qualaroo

  • Increased understanding of persona and broad demographic information of our visitors.
  • No observable impact to our conversation rate while conducting surveys to gain further insight into our pages, and visitors needs.
  • Discovery of specific feedback of what is missing and not working on pages which have allowed us to take those insights, turn them into hypotheses, and test.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

OnSemble

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Qualaroo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

OnSemble
9.0
Qualaroo
8.8

Likelihood to Renew

OnSemble
Qualaroo
8.1

Usability

OnSemble
Qualaroo
8.0

Reliability and Availability

OnSemble
Qualaroo
10.0

Performance

OnSemble
Qualaroo
8.0

Support Rating

OnSemble
Qualaroo
7.0

Implementation Rating

OnSemble
Qualaroo
9.0

Scalability

OnSemble
Qualaroo
5.0

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