What users are saying about
33 Ratings
10 Ratings
33 Ratings
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Score 7.1 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Ontraport

Starting a business you have enough stuff to deal with. Ontraport takes the headache out of the tech side. Everything works together and you don't ever get left alone to figure things out. I would beg any new business to invest in Ontraport. Or if you want to grow and scale an existing business it would be great. I think it more for service-based business.
Charles Kirkland | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Ontraport
8.2
Salesflare
WYSIWYG email editor
Ontraport
8.6
Salesflare
Dynamic content
Ontraport
8.9
Salesflare
Ability to test dynamic content
Ontraport
8.3
Salesflare
Landing pages
Ontraport
7.3
Salesflare
A/B testing
Ontraport
8.8
Salesflare
Mobile optimization
Ontraport
8.0
Salesflare
Email deliverability reporting
Ontraport
6.9
Salesflare
List management
Ontraport
7.0
Salesflare
Triggered drip sequences
Ontraport
9.7
Salesflare

Lead Management

Ontraport
6.8
Salesflare
Lead nurturing
Ontraport
8.3
Salesflare
Lead scoring and grading
Ontraport
5.6
Salesflare
Data quality management
Ontraport
6.2
Salesflare
Automated sales alerts and tasks
Ontraport
7.0
Salesflare

Campaign Management

Ontraport
7.5
Salesflare
Calendaring
Ontraport
6.2
Salesflare
Event/webinar marketing
Ontraport
8.7
Salesflare

Social Media Marketing

Ontraport
7.1
Salesflare
Social sharing and campaigns
Ontraport
7.1
Salesflare
Social profile integration
Ontraport
7.2
Salesflare

Reporting & Analytics

Ontraport
8.3
Salesflare
Dashboards
Ontraport
8.7
Salesflare
Standard reports
Ontraport
6.6
Salesflare
Custom reports
Ontraport
9.6
Salesflare

Platform & Infrastructure

Ontraport
7.8
Salesflare
API
Ontraport
6.6
Salesflare
Role-based workflow & approvals
Ontraport
8.8
Salesflare
Customizability
Ontraport
9.5
Salesflare
Integration with Salesforce.com
Ontraport
7.3
Salesflare
Integration with Microsoft Dynamics CRM
Ontraport
7.3
Salesflare
Integration with SugarCRM
Ontraport
7.3
Salesflare

Sales Force Automation

Ontraport
Salesflare
8.7
Customer data management / contact management
Ontraport
Salesflare
10.0
Workflow management
Ontraport
Salesflare
10.0
Territory management
Ontraport
Salesflare
5.8
Opportunity management
Ontraport
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
Ontraport
Salesflare
10.0
Contract management
Ontraport
Salesflare
10.0
Quote & order management
Ontraport
Salesflare
6.8
Interaction tracking
Ontraport
Salesflare
9.6
Channel / partner relationship management
Ontraport
Salesflare
7.0

Customer Service & Support

Ontraport
Salesflare
8.3
Case management
Ontraport
Salesflare
9.0
Call center management
Ontraport
Salesflare
7.0
Help desk management
Ontraport
Salesflare
9.0

Marketing Automation

Ontraport
Salesflare
9.4
Lead management
Ontraport
Salesflare
10.0
Email marketing
Ontraport
Salesflare
8.8

CRM Project Management

Ontraport
Salesflare
8.8
Task management
Ontraport
Salesflare
9.2
Billing and invoicing management
Ontraport
Salesflare
8.0
Reporting
Ontraport
Salesflare
9.2

CRM Reporting & Analytics

Ontraport
Salesflare
8.6
Forecasting
Ontraport
Salesflare
10.0
Pipeline visualization
Ontraport
Salesflare
10.0
Customizable reports
Ontraport
Salesflare
5.8

Customization

Ontraport
Salesflare
9.5
Custom fields
Ontraport
Salesflare
9.6
Custom objects
Ontraport
Salesflare
9.6
API for custom integration
Ontraport
Salesflare
9.2

Security

Ontraport
Salesflare
9.6
Single sign-on capability
Ontraport
Salesflare
10.0
Role-based user permissions
Ontraport
Salesflare
9.2

Social CRM

Ontraport
Salesflare
9.6
Social data
Ontraport
Salesflare
9.6
Social engagement
Ontraport
Salesflare
9.6

Integrations with 3rd-party Software

Ontraport
Salesflare
8.5
Marketing automation
Ontraport
Salesflare
8.0
Compensation management
Ontraport
Salesflare
9.0

Platform

Ontraport
Salesflare
10.0
Mobile access
Ontraport
Salesflare
10.0

Pros

Ontraport

  • User segmentation for specific messaging is key for us because it helps drive our new client conversions and existing client repurchasing.
  • ONTRAPORT plays nice with our scheduling software and WordPress so we can implement new material without hassle.
  • Campaigns and automation is simple to set up and monitor which helps us use more of their tools instead of paying for complex features we'll never use.
Jeremy Estes | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Ontraport

  • Integrations. Basically, all integrations are done using Zapier. This is a huge time suck. In other programs like ActiveCampaign, you have WordPress plugins to import your data from Gravity Forms. It takes 2 minutes to set up. With Zapier, even a simple integration takes a minimum of 30 minutes to setup and test to the point where you trust it.
  • Documentation: there is a lot of documentation, but a lot of it is confusing with not enough examples to make something clear.
  • Templates: other programs like Drip focus on more templates for campaigns. While there are a few here, there's really not a ton and they don't seem carefully curated.
  • Learning curve: it took a really long time to get it set up for our business. I appreciated the onboarding sessions, which definitely helped a lot, but it could have been simpler.
  • Version 5: last year ONTRAPORT launched their newest version of their software. I can see that it's a foundation that they will be able to build a lot on, but it's not fleshed out yet. Like a fresh foundation and a good building, but not a lot of paint or polish yet.
  • Sales funnels: managing people through a sales funnel just happens through a custom field that you set up. There's no predetermined "section" for something that a lot of sales teams would want. It makes it easy to not know what's going to happen with your automation when you send someone to a new part of the sales funnel (ie. you move someone to the next part of the sales funnel, it triggers an automation, maybe you weren't aware of that). It would be great if it gave you a quick summary of some of the automation you're about to send when you take actions.
  • Intimidation: enough said. It just feels intimidating to set this stuff up. This may be true for all the other automation programs too though.
Andrew Muller | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Ontraport

Ontraport 9.1
Based on 8 answers
My client was already using Ontraport and had a decent investment in the tool. As soon as we turn around the revenue situation with my client's products, we will be ditching OAP immediately, despite the significant re-implementation cost we are going to face moving to a new system. I am part of a high-end, professional marketing group, and the overwhelming sentiment with these other professionals is that one should run away from this as fast as humanly possible. I thought their words were just ungrounded opinion, and I deeply regret that I did not heed them more closely before sinking still more time and effort into OAP.
Anonymous | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Usability

Ontraport

Ontraport 7.8
Based on 3 answers
The software is just easy to use. The UI is fairly intuitive. The help system is pretty good. I find it is pretty quick to get my work completed and if I don't document my things well, I can always figure out how I did something when I need to make changes.When I have a problem the tech support is easy to deal with and when things need to get escalated they are resolved quickly.
Eric Foronjy | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Performance

Ontraport

Ontraport 7.7
Based on 4 answers
Most of the time OP runs fine. But I've had to submit more support tickets this year do to messages, seq.'s or rules not running correctly. Also experienced slow response times moving in and around OP.
Chris Castillo | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Support Rating

Ontraport

Ontraport 9.0
Based on 3 answers
The techs are reasonably savvy, highly courteous and want to do right by their customers. Unfortunately, the product they are supporting is so deeply flawed that there's only so much they can do when your legitimate business requirements are simply not supported.
Anonymous | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

In-Person Training

Ontraport

Ontraport 9.1
Based on 1 answer
I went to their Ontrapalooza event, and it opened my mind as to how the software can be used.
David Jaeger | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Implementation Rating

Ontraport

Ontraport 9.1
Based on 2 answers
If you know your business, ONTRAPORT is easy
Chad Root | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Ontraport

Ontraport is capable of more than MailChimp and AWeber, both of which I would consider beginner systems. It is also easier to use and understand initially than Infusionsoft, and takes less time to get off the ground when you make the change. It is capable of very complex tasks but the user interface is simple and the tasks are easy to construct. It takes away my worry and pain, that reason alone is enough to recommend them!
Matthew Watts | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Scalability

Ontraport

Ontraport 8.2
Based on 1 answer
With the new lower priced options, it's now easier for newer businesses to start with a more basic version and upgrade as they need more features.
Jen Levitz | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Return on Investment

Ontraport

  • We can save costs on excessive mailings as we are more targeted in our efforts and wasting less communication.
  • We have been able to more effectively target relevant donors that have given more recently.
  • ONTRAPORT has consolidated the tracking software that we have used for contact information.
Kalyn Hoffman | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Screenshots

Pricing Details

Ontraport

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Ontraport Editions & Modules

Edition
Pro$2971
Basic$792
Plus$1473
Enterprise$4974
  1. per month (3 Users -- up to 10,000 Contacts)
  2. per month (1 User -- up to 1,000 contacts)
  3. per month (2 Users -- up to 2,500 Contacts)
  4. per month (5 Users -- up to 20,000 Contacts
Modules
100,000 extra contacts$991
Additional user$472
100,000 extra messages$993
First-class postcards$13
  1. Other
  2. Per User per Month
  3. Other
Additional Pricing Details
Packages are priced on a month to month contract where you can cancel your account at any time. Clients may opt-in for an annual contract, where they pay for 10 months up front and the last two are "free."

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesflare Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Ontraport
6.7
Salesflare
9.6

Likelihood to Renew

Ontraport
9.1
Salesflare

Usability

Ontraport
7.8
Salesflare

Performance

Ontraport
7.7
Salesflare

Support Rating

Ontraport
9.0
Salesflare

In-Person Training

Ontraport
9.1
Salesflare

Implementation Rating

Ontraport
9.1
Salesflare

Scalability

Ontraport
8.2
Salesflare

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