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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenAir PSA

    Score5.5 out of 10
    N/ANetSuite OpenAir is a cloud-based Professional Service Automation (PSA) product which includes capabilities around project management, resource management, project accounting, etc.N/A

    SAP HANA Cloud

    Score8.9 out of 10
    N/ASAP HANA is an application that uses in-memory database technology to process very large amounts of real-time data from relational databases, both SAP and non-SAP, in a very short time. The in-memory computing engine allows HANA to process data stored in RAM as opposed to reading it from a disk which means that the data can be accessed in real time by the applications using HANA. The product is sold both as an appliance and as a cloud-based software solution.

    $0.95

    per month Capacity Units

    Pricing
    OpenAir PSASAP HANA Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenAir PSASAP HANA Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Includes a one year free trial.
    More Pricing Information
    Community Pulse
    OpenAir PSASAP HANA Cloud
    Considered Both Products
    NetSuite
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    96%
    Would buy again
    313 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    271 Answers
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    98%
    Happy with the feature set
    319 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    198 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    264 Answers
    Features
    OpenAir PSASAP HANA Cloud
    Project Management
    Comparison of Project Management features of OpenAir PSA and SAP HANA Cloud
    Feature
    OpenAir PSA
    7.3
    15 Ratings
    5% below category average
    SAP HANA Cloud
    -
    Ratings
    Task Management8.015 Ratings00 Ratings
    Resource Management7.515 Ratings00 Ratings
    Gantt Charts8.09 Ratings00 Ratings
    Scheduling6.012 Ratings00 Ratings
    Workflow Automation6.09 Ratings00 Ratings
    Team Collaboration8.012 Ratings00 Ratings
    Support for Agile Methodology6.07 Ratings00 Ratings
    Support for Waterfall Methodology7.08 Ratings00 Ratings
    Document Management8.56 Ratings00 Ratings
    Email integration7.09 Ratings00 Ratings
    Mobile Access7.512 Ratings00 Ratings
    Timesheet Tracking7.014 Ratings00 Ratings
    Change request and Case Management8.010 Ratings00 Ratings
    Budget and Expense Management7.514 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of OpenAir PSA and SAP HANA Cloud
    Feature
    OpenAir PSA
    8.6
    10 Ratings
    11% above category average
    SAP HANA Cloud
    -
    Ratings
    Quotes/estimates8.05 Ratings00 Ratings
    Invoicing9.07 Ratings00 Ratings
    Project & financial reporting8.59 Ratings00 Ratings
    Integration with accounting software9.07 Ratings00 Ratings
    Relational Databases
    Comparison of Relational Databases features of OpenAir PSA and SAP HANA Cloud
    Feature
    OpenAir PSA
    -
    Ratings
    SAP HANA Cloud
    9.0
    51 Ratings
    11% above category average
    ACID compliance00 Ratings9.437 Ratings
    Database monitoring00 Ratings9.249 Ratings
    Database locking00 Ratings9.341 Ratings
    Encryption00 Ratings8.743 Ratings
    Disaster recovery00 Ratings8.842 Ratings
    Flexible deployment00 Ratings8.944 Ratings
    Multiple datatypes00 Ratings8.845 Ratings
    Best Alternatives
    OpenAir PSASAP HANA Cloud
    Small Businesses
    Any.do
    Score8 out of 10
    Amazon RDS
    Score8.1 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    SingleStore
    Score8.2 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    SAP IQ
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenAir PSASAP HANA Cloud
    Likelihood to Recommend
    8.5
    (20 ratings)
    9.4
    (362 ratings)
    Likelihood to Renew
    8.2
    (7 ratings)
    10.0
    (15 ratings)
    Usability
    9.4
    (4 ratings)
    9.5
    (81 ratings)
    Availability
    10.0
    (3 ratings)
    7.3
    (2 ratings)
    Performance
    9.0
    (3 ratings)
    7.3
    (2 ratings)
    Support Rating
    5.5
    (6 ratings)
    8.5
    (253 ratings)
    In-Person Training
    10.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    7.3
    (3 ratings)
    Configurability
    8.0
    (2 ratings)
    7.3
    (2 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Product Scalability
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    7.3
    (2 ratings)
    User Testimonials
    OpenAir PSASAP HANA Cloud
    Likelihood to Recommend
    NetSuite
    This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
    Incentivized
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    SAP
    I think if you have a large organization, it's probably the product and the marketplace to go to. We're a large management consulting firm operating in four to seven countries. And generally speaking, I think that's the size and the scope where it scales best. I can't speak to smaller companies, but I can't see smaller companies leveraging the benefits as much as a larger organization can.
    Incentivized
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    Pros
    NetSuite
    • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
    • Tasks are easily designed to automate processes in your business workflow.
    • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
    Incentivized
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    SAP
    • Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information.
    • Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data.
    • Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions.
    Read full review
    Cons
    NetSuite
    • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
    • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
    • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
    • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
    Read full review
    SAP
    • Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change
    • Lack of clarity on licensing is one major challenge
    • Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4
    Incentivized
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    Likelihood to Renew
    NetSuite
    It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

    Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

    OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
    Read full review
    SAP
    We would rate our likelihood of renewing at 9/10. SAP HANA Cloud has proven to be a highly reliable and scalable data platform that consistently delivers strong performance. Its seamless integration with our overall SAP landscape, combined with improved analytics and real-time data capabilities, makes it a core part of our long-term technology strategy.
    Incentivized
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    Usability
    NetSuite
    In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
    Incentivized
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    SAP
    It is very useful solution which provides you speedier data processing, real-time analytics. It helps you manage diverse data types. It also offers you excellent disaster management. It has user friendly interface which helps you navigate system and transactions easily and perform task smoothly.
    Incentivized
    Read full review
    Reliability and Availability
    NetSuite
    The system up time was reliable and that was never anything we ever had any concerns/issues with.
    Read full review
    SAP
    so far, we didn't get any outage
    Incentivized
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    Performance
    NetSuite
    The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
    Read full review
    SAP
    so far good
    Incentivized
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    Support Rating
    NetSuite
    As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
    Incentivized
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    SAP
    However, I am not the right person to answer this as we have another department to handle support and contact the service provider for any support required. Although i will say that they are the quick respondent and knows how to handle querry of the customers and provide quick and better support.
    Incentivized
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    In-Person Training
    NetSuite
    Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
    Read full review
    SAP
    No answers on this topic
    Online Training
    NetSuite
    We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    NetSuite
    It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
    Read full review
    SAP
    Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
    Incentivized
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    Alternatives Considered
    NetSuite
    OpenAir accurately reflects changes in real-time as well as lends itself to see where a draw is at, when payment is expected and what percentage of the contract has been billed or approved to date. This helps with project billing and tracking as well as cash flow. Quickbooks lacks the ability to show progress draws, approved changes, and pending changes on a given project where OpenAir excels.
    Incentivized
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    SAP
    I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
    Incentivized
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    Contract Terms and Pricing Model
    NetSuite
    No answers on this topic
    SAP
    I don't have visibility in licensing
    Incentivized
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    Scalability
    NetSuite
    Once the system is setup, it's easy to manage and maintain.
    Read full review
    SAP
    Limitation of training deliverable by organization
    Incentivized
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    Professional Services
    NetSuite
    No answers on this topic
    SAP
    We are still in process for the first applciaiton
    Incentivized
    Read full review
    Return on Investment
    NetSuite
    • It covers our requirements for time tracking and project/resource management better than the previous solution we used.
    • Project managers are happier having this tool for their job and also because it is running on the cloud as opposed to running on-prem.
    • It doesn't help in any way improving the "chasing" of the people that don't submit their time-sheets in time. This one stayed the same as before.
    Incentivized
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    SAP
    • ROI has always been high in terms of the functionality that it offers and the security features it comes with.
    • Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing.
    Incentivized
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