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OpenText Core Email Threat Protection vs. Proofpoint Advanced Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    Proofpoint Advanced Threat Protection

    Score8.4 out of 10
    N/AProofpoint Advanced Threat Detection is a suite of threat detection products including Attack Protection for Email, SaaS applications, Mobile Defense, Threat Response, and Threat Intelligence.N/A
    Pricing
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Considered Both Products
    OpenText
    Chose OpenText Core Email Threat Protection
    Proofpoint is a major player in this space, and I believe their product is overall superior to Webroot Email Security. However, the price is much higher for products like Proofpoint, which has made it difficult to fit that into our budget. We really like using the outbound …
    Incentivized
    Chose OpenText Core Email Threat Protection
    We used a competing product before that was much easier to use. We switched just to combine the protection service we had with them with the preexisting email encryption services we already had with Zix and was able to negotiate a better price. The encryption piece was the …
    Incentivized
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and Proofpoint Advanced Threat Protection
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Proofpoint Advanced Threat Protection
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Best Alternatives
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Small Businesses
    Sophos Email
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Snort
    Score9 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Likelihood to Recommend
    6.4
    (60 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (29 ratings)
    6.0
    (1 ratings)
    Support Rating
    8.3
    (27 ratings)
    7.7
    (4 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionProofpoint Advanced Threat Protection
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
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    Proofpoint
    It is great out of the box and uses AI and machine learning to identify threats with minimal input. It does need to be configured and tuned to meet the needs of the organisation. Industry specific software that sends or receives emails may be affected by this product.
    Incentivized
    Read full review
    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
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    Proofpoint
    • Spam filtering.
    • Automatic retrieval of malicious emails that have gotten through the filter but were later detected using sample data across all the organizations Proofpoint has as customers.
    Incentivized
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    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
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    Proofpoint
    • With our current setup we need to add new users manually.
    • Reports aren't that intuitive.
    • Mailboxes have to be removed manually.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Proofpoint
    No answers on this topic
    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
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    Proofpoint
    Proofpoint offers a lot of products, but they are not particularly well integrated. They all look different, and there is no central location to access them all from, which is disappointing. However, I do know they have a big push for upgrading the UI and usability, so this should improve in the coming months I hope.
    Incentivized
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    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
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    Proofpoint
    Even though the product is good, the support can be lacking at times. The support needs to know their product inside and out, but there are times in which we figure out things before their support does. I feel as if we should not be able to fix issues that their support cant fix, hence the main reason for support.
    Incentivized
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    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
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    Proofpoint
    Proofpoint's Advanced Threat Protection, in the past, has identified threats whereby Microsoft's Advanced Threat Protection did not.
    Incentivized
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    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    Proofpoint
    • PP blocks 5-10 emails per day which are spam or malicious
    • I only get a small number of emails per week which are spam
    • The only malicious emails I receive are from our internal security team which bypasses the PP threat protection
    Incentivized
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    ScreenShots