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OpenText Core Endpoint Backup vs. Proofpoint Targeted Attack Protection (TAP)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Endpoint Backup

    Score8.3 out of 10
    N/AOpenText Core Endpoint Backup, formerly Carbonite Endpoint, provides an enterprise-grade backup solution for all endpoints, including mobile devices or devices spread across a distributed enterprise network.

    $24

    per month

    Proofpoint Targeted Attack Protection (TAP)

    Score9.1 out of 10
    N/AProofpoint Targeted Attack Protection (TAP) helps organizations efficiently detect, mitigate and respond to known and unknown advanced threats that target people and VIPs through email. TAP provides unparalleled effectiveness in stopping targeted attacks that use polymorphic malware, weaponized documents and credential-stealing phishing techniques to obtain sensitive information. TAP seamlessly integrates with the Proofpoint secure email gateway (Proofpoint Email Protection) to deliver best…N/A
    Pricing
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Editions & Modules
    Basic Computer Backup
    $24
    per month
    Advanced Endpoint Protection
    $34
    per month
    Basic Server Backup
    $50
    per month
    Basic Backup
    $55
    per month
    Advanced Server Protection
    $147
    per month
    Advanced Protection
    $199
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Considered Both Products
    OpenText
    No answer on this topic
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Data Center Backup
    Comparison of Data Center Backup features of OpenText Core Endpoint Backup and Proofpoint Targeted Attack Protection (TAP)
    Feature
    OpenText Core Endpoint Backup
    5.6
    1 Ratings
    42% below category average
    Proofpoint Targeted Attack Protection (TAP)
    -
    Ratings
    Instant recovery8.01 Ratings00 Ratings
    Recovery verification4.01 Ratings00 Ratings
    Multiple backup destinations9.01 Ratings00 Ratings
    Incremental backup identification5.01 Ratings00 Ratings
    Backup to the cloud10.01 Ratings00 Ratings
    Deduplication and file compression4.01 Ratings00 Ratings
    Flexible deployment4.01 Ratings00 Ratings
    Management dashboard6.01 Ratings00 Ratings
    Platform support4.01 Ratings00 Ratings
    Retention options4.01 Ratings00 Ratings
    Encryption4.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of OpenText Core Endpoint Backup and Proofpoint Targeted Attack Protection (TAP)
    Feature
    OpenText Core Endpoint Backup
    6.5
    1 Ratings
    27% below category average
    Proofpoint Targeted Attack Protection (TAP)
    -
    Ratings
    Continuous data protection10.01 Ratings00 Ratings
    Replication9.01 Ratings00 Ratings
    Operational reporting and analytics4.01 Ratings00 Ratings
    Malware protection4.01 Ratings00 Ratings
    Multi-location capabilities8.01 Ratings00 Ratings
    Ransomware Recovery4.01 Ratings00 Ratings
    Best Alternatives
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Likelihood to Recommend
    7.0
    (23 ratings)
    9.0
    (43 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    5.3
    (3 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (6 ratings)
    Support Rating
    9.7
    (6 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (2 ratings)
    User Testimonials
    OpenText Core Endpoint BackupProofpoint Targeted Attack Protection (TAP)
    Likelihood to Recommend
    OpenText
    Carbonite Endpoint 360 is a great solution for any organization with compliance needs. Office 365 defaults to a 30 day backup of all data. Carbonite Endpoint 360 extends this well beyond 30 days and provides an all-inclusive source for retention for data in Office 365. Any small to medium business would greatly benefit from this solution as they can design their entire infrastructure in Office 365 and ensure it's all backed up.
    Incentivized
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    Proofpoint
    Proofpoint Targeted Attack Protection is a great security application for notifying our team about when our users click on malicious links. It provides a good explanation of the attack scenario, including the Sender, Subject, as well as other users that this attack has been sent to. It is also very useful in helping provide metrics on what types of attacks have been sent to the organization historically.
    Incentivized
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    Pros
    OpenText
    • It is excellent at automating your backups. You don't need to manually do it, just set it up once and let it run in the background.
    • It's pretty simple to set up and use. It will automatically suggest the best options that work for most people and you can be up and running pretty quickly.
    • It's safe and reliable. We have been using it for a couple of years now and had no major issues.
    • Their phone support is excellent.
    • It's also really easy to maintain your backed up data to reduce redundancy.
    Incentivized
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    Proofpoint
    • Impostor email detection is a fantastic feature and works very well.
    • The sandbox feature helps to ensure confidence that their evaluation of the email threat is valid.
    • Easy to use (and understand) dashboard make identifying and managing email threats a breeze.
    Incentivized
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    Cons
    OpenText
    • To be honest not so impressed with the amount of time it has taken to get data backed up to the cloud.
    • I have not had to do a restore at this time so I cannot comment on the restore process.
    • I was not aware at time of procurement that the upload process would take so long since we were not procuring their hardware. Sales rep mad it seem like upload would only take a day or two and we are now starting week 7 hoping to be done by week 8 for 1.5 TBs of data.
    Incentivized
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    Proofpoint
    • Their admin web GUI is cumbersome and unclear in many ways. The learning curve is steep so you have to stay up on things yourself whenever a new feature or service is added.
    • They sometimes add a feature to their toolbox without informing their customers. This is true even when the feature added does not cost extra.
    Incentivized
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    Likelihood to Renew
    OpenText
    I found their alerting to be very poor. I missed several days of backups without knowledge of this, until I signed into the portal. I would get daily emails reporting backups were in progress or done, but nothing indicating that a backup had been stuck or paused for 3 days. For this reason alone, I did not renew.
    Incentivized
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    Proofpoint
    Not my decision, but I have made it very clear this product does not perform. I have emails from our users on how bad it is after switching to it.
    Incentivized
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    Usability
    OpenText
    No answers on this topic
    Proofpoint
    The interface is simple to use but still contains the information needed to conduct thorough investigations. If you own licenses for other Proofpoint tools, Proofpoint Targeted Attack Protection is easily accessible from those applications. The ability to sandbox URLs within the TAP interface is a great feature as well. The overall performance of the GUI is seamless, especially if enabled with your organization's SSO.
    Incentivized
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    Support Rating
    OpenText
    Does what it needs to do quietly and efficiently in the background without interrupting the workflow. It offers instant automated back-ups without troubling the end user. As it is such an automated system, once it is up and running, there is little or no support needed from the service provider. From what I understand the support from Carbonite during the setup and implementation was absolutely fine.
    Incentivized
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    Proofpoint
    Generally have had good response and resolution time with knowledgeable technicians, and if needed the ticket is moved to someone with more expertise to better address the issue. Have used the ticketing portal, phone, as well as the beta chat feature (permanent please!)
    Incentivized
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    Implementation Rating
    OpenText
    No answers on this topic
    Proofpoint
    Proofpoint managed the installation and made it very simple. We had a dedicated installation engineer who checked in on use periodically after go-live to ensure that there were no issue.
    Incentivized
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    Alternatives Considered
    OpenText
    We have also used Mozy Pro and Dropbox. They are all pretty similar in functionality/features of backing up data (not system state or databases as I don't think any of the 3 are well suited for that). To me, it comes down to personal preference and choosing a product that is universal for multiple users, for ease of management.
    Incentivized
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    Proofpoint
    This is the first product of its kind that I've used personally. The last 3 companies that I worked for also used Proofpoint, which includes Proofpoint Targeted Attack Protection, so I don't have a way to really compare it. I have seen that it is a leader in the industry.
    Incentivized
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    Return on Investment
    OpenText
    • Carbonite Endpoint has demonstrated value in its ability to easily restore seemingly lost files for remote users.
    • While we haven't yet had to exercise it, knowing we have the option of remotely wiping endpoints containing sensitive data has brought confidence to our management team that we can mitigate data breaches through preventable means.
    • The privacy issue around device tracking is costing the company in terms of employee trust and morale and needs to be mitigated with appropriate messaging and/or disabling of this feature.
    Incentivized
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    Proofpoint
    • Saves IT time when an attack is successful and isn't reported in a timely manner or at all until damages are done. IT has to spend less time and effort because we are able to stop it before it spreads.
    • Protecting business resources and assets is a huge positive impact. TAP allows us to better protect our business and information within.
    • The only negative thing is that it doesn't automatically handle these attacks - but that is what TRAP is for! I wish Proofpoint bundled TAP and TRAP.
    Incentivized
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    ScreenShots