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OpenText Documentum vs. OpenText Extended ECM Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A

    OpenText Extended ECM Platform

    Score8 out of 10
    N/AThe OpenText Extended ECM Platform aims to transparently integrate with applications such as SAP S/4HANA®, SAP® SuccessFactors®, Salesforce®, Microsoft® Office 365® or other process-driving software. With ECM integrations, the content services platform bridges content silos and automates business processes to allow information to flow across applications. Extended ECM Platform leverages an organization’s investment in its enterprise content services software and other applications, with the goal…N/A
    Pricing
    OpenText DocumentumOpenText Extended ECM Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText DocumentumOpenText Extended ECM Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Features
    OpenText DocumentumOpenText Extended ECM Platform
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Documentum and OpenText Extended ECM Platform
    Feature
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    OpenText Extended ECM Platform
    8.1
    1 Ratings
    0% above category average
    Content capture & imaging10.07 Ratings9.01 Ratings
    File sync, storage & archiving9.07 Ratings8.01 Ratings
    Document management9.07 Ratings9.01 Ratings
    Records management9.07 Ratings8.01 Ratings
    Content search & retrieval9.07 Ratings8.01 Ratings
    Enterprise content collaboration9.07 Ratings5.01 Ratings
    Content publishing & creation9.07 Ratings00 Ratings
    Security, risk management & information governance10.07 Ratings9.01 Ratings
    Contract lifecycle management9.07 Ratings8.01 Ratings
    Automated workflows9.03 Ratings8.01 Ratings
    Artificial intelligence9.03 Ratings00 Ratings
    Mobile support9.03 Ratings00 Ratings
    Integration10.03 Ratings9.01 Ratings
    Best Alternatives
    OpenText DocumentumOpenText Extended ECM Platform
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    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText DocumentumOpenText Extended ECM Platform
    Likelihood to Recommend
    9.0
    (10 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText DocumentumOpenText Extended ECM Platform
    Likelihood to Recommend
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
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    OpenText
    Information control. Information management. Not good at collaboration or collaborative work on documents. Administration is complex, and requires highly specialized teams to do it.
    Incentivized
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    Pros
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    OpenText
    • Searching
    • Create Metadata to help with searching
    • Control versioning you can see multiple versions of a document and can revert back to it if necessary.
    • Document management, it has built in house keeping features.
    • One source of the truth.
    Incentivized
    Read full review
    Cons
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    OpenText
    • Flow management.
    • Inefficiency in BD.
    • Electronic signatures.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
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    OpenText
    OpenText Enterprise Content Management is reliable and it has a friendly user interface. It can replace all legacy document repositories. With the integrations with SAP, it gives non-Sap users visibility into documents that are critical for making key decisions.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    OpenText
    It is used for the basics of the tool, without taking advantage of the options it has.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
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    OpenText
    The support is not very efficient, either by a partner or directly from Opentext. The support for Latin America is very limited by the language, and they do not have specialized support that supports the Spanish language.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    OpenText
    • Users are empowered to manage their own content
    • Employees are more effecient, not spending a lot of time searching for documents.
    • Reduced company liability
    Incentivized
    Read full review
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