OpenText Hightail vs. SolarWinds Serv-U

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
OpenText Hightail
Score 9.3 out of 10
N/A
OpenText Hightail is a cloud-based collaboration software for creative content reviews and approvals. With one place for teams to share large, multimedia files, collect precise feedback and approve content, Hightail streamlines the creative process and helps teams keep projects on schedule.
$0
100MB per file upload
SolarWinds Serv-U
Score 9.0 out of 10
N/A
SolarWinds® Serv-U® is presented by the vendor as an easy-to-use FTP or MFT server software designed to deliver security, automation, and centralized control for file transfers in an organization. Deployed within a data center, Serv-U FTP or MFT Server can help users safely exchange files within your organization and with your business partners. Do not risk file transfer data getting exposed in the cloud and compromise security. Serv-U software is built to be an effective self-hosted…N/A
Pricing
OpenText HightailSolarWinds Serv-U
Editions & Modules
Lite
$0
100MB per file upload
Pro
$15
per user, per month
Teams
$30
per user/per month
Business
Custom
per user, per month
No answers on this topic
Offerings
Pricing Offerings
OpenText HightailSolarWinds Serv-U
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.
More Pricing Information
Community Pulse
OpenText HightailSolarWinds Serv-U
Top Pros
Top Cons
Best Alternatives
OpenText HightailSolarWinds Serv-U
Small Businesses
Frame.io
Frame.io
Score 9.1 out of 10
DataMotion
DataMotion
Score 8.9 out of 10
Medium-sized Companies

No answers on this topic

DataMotion
DataMotion
Score 8.9 out of 10
Enterprises

No answers on this topic

Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 6.1 out of 10
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User Ratings
OpenText HightailSolarWinds Serv-U
Likelihood to Recommend
9.0
(8 ratings)
8.2
(6 ratings)
Support Rating
-
(0 ratings)
7.4
(6 ratings)
User Testimonials
OpenText HightailSolarWinds Serv-U
Likelihood to Recommend
OpenText
Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
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SolarWinds
For anyone who needs to receive/send files between themselves and others, in an organized fashion, I would strongly recommend Serv-U as a great tool at a sensible cost. In our line of work, we can get several customers signed in at once, each sending in hundreds of Megabytes of data simultaneously. Serv-U has never struggled with this. We don't use the Quota set up for sending/receiving data but I can see it is useful where an exchange of information is the point.
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Pros
OpenText
  • Management of content, communication, spaces, and projects in general.
  • Control of processes, tasks and activities between the different members of teams.
  • Collaborative work through different media and channels.
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SolarWinds
  • The Wizard allows us to create new user accounts very easily and quickly. We do not have a formal IT department so those of us "mere mortals" can use this easily.
  • Using the Web Client has made it very simple to set up and instruct our customers on getting to the server from any device with a minimum of fuss. We have many customers with ESL, and school students including middle and high school. Most of them are not computer experts, just regular users so the simplicity allows to do the whole setup over the phone in minutes.
  • The newer version of Serv-U does not appear to be very resource-hungry so our computer runs nice and fast, without having to be a top of the range powerbox. We concentrated on large storage to cope with the file sizes we receive daily.
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Cons
OpenText
  • Some of our recipients are not very tech-savvy and can get confused with how to download a file. There is some room for improvement by making it clearer where the user should click to download the file.
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SolarWinds
  • The user interface on large screens becomes tiny and nearly unreadable without the aid of Windows Magnifier.
  • Active Directory integration is either absent or not straightforward.
  • Settings and configuration aren't always intuitive.
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Support Rating
OpenText
No answers on this topic
SolarWinds
Support was the biggest hurdle for us. It definitely needs improvement, but not to the point of being a deal breaker.
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Alternatives Considered
OpenText
Honestly, once we started using Google Drive more efficiently and saw what improvements OpenText Hightail had made, it was hard to choose. But now that we more consistently use Google Drive, I use it probably 75% more than I use OpenText Hightail for the same tasks. I'm not sure how much longer I'll be a customer at OpenText but it's great to have both options.
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SolarWinds
Previously we have used FileZilla and Microsoft FTP services, but neither out-performed Serv-U. although it was easy to use, FileZilla required constant attention from IT staff and did not live up to security protocol in place. The Windows Server FTP was difficult to configure for clients due to the tight integration with Active Directory. This also limited who could help administer the server.
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Return on Investment
OpenText
  • Hightail simply saves time. We no longer struggle with trying to meet the requirements of OutLook. When we have a file that is too large to send via OutLook we just "hightail it".
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SolarWinds
  • I have been using it for over 10 years so the ROI was there for sure.
  • It is not a constant attention needing program.
  • Set up and it does its job.
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ScreenShots

OpenText Hightail Screenshots

Screenshot of Improve review process with inline commenting for visual files.Screenshot of Compare each update instantly with visual versions.Screenshot of Bring everyone and everything together in a Space.Screenshot of Improve the audio and video review process with time-stamped commenting.

SolarWinds Serv-U Screenshots

Screenshot of Easily manage file transfer settings and permissionsScreenshot of Enhance security and control over file transfers in and outside your organization with Serv-U MFTScreenshot of Send large files easily from the Web Client