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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText XM Fax

    Score10 out of 10
    Small Businesses (1-50 employees)
    XM Fax, now from OpenText (acquired March 2020) is a software-based solution for sending and receiving confidential faxes by email. It allows secure transmission of highly sensitive documents, using standardized T.38 Fax-over-IP and G.711 Fax Pass-Through protocols. The vendor says it is easy to install, and faxes can be sent using a desktop client (SendFAX), email clients (MS outlook), networked MFPs or via Web Services. According to the vendor, one of the main benefits of using XM Fax…N/A

    Smallpdf

    Score7.4 out of 10
    N/AMade in Switzerland, Smallpdf is a company that offers a suite of document management tools for everyone-for work, for home, for life. Founded in Switzerland in 2013, Smallpdf provides what they describe as a simple, secure, and reliable answer to the world's PDF challenges. Smallpdf boasts serving over a billion users in 24 different languages since 2013, and in every country in the world.

    $0

    Pricing
    OpenText XM FaxSmallpdf
    Editions & Modules
    No answers on this topic
    Smallpdf Basic
    $0.00
    Smallpdf Pro
    $12.00
    per month
    Smallpdf Pro
    $108.00
    per year
    Offerings
    Pricing Offerings
    OpenText XM FaxSmallpdf
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Discounts are available for bulk purchases
    More Pricing Information
    Community Pulse
    OpenText XM FaxSmallpdf
    Considered Both Products
    OpenText
    No answer on this topic
    Smallpdf
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    OpenText XM FaxSmallpdf
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    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
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    Score7.4 out of 10
    Enterprises
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    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText XM FaxSmallpdf
    Likelihood to Recommend
    10.0
    (9 ratings)
    8.7
    (25 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (6 ratings)
    Performance
    -
    (0 ratings)
    9.4
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    6.8
    (6 ratings)
    User Testimonials
    OpenText XM FaxSmallpdf
    Likelihood to Recommend
    OpenText
    XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
    Incentivized
    Read full review
    Smallpdf
    As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
    Incentivized
    Read full review
    Pros
    OpenText
    • Contacted sales to set up the creation of enterprise accounts directly through the dashboard.
    • XM Fax Support worked directly with Xerox to correct an issue I had with a device software update. Issues correct within a few days.
    • XM Fax provided onsite sales support for sales and technical training.
    Incentivized
    Read full review
    Smallpdf
    • It's PDF editing tool suite is extremely comprehensive.
    • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
    • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
    Incentivized
    Read full review
    Cons
    OpenText
    • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
    Read full review
    Smallpdf
    • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
    • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
    • You can add a chatbot for help.
    Incentivized
    Read full review
    Usability
    OpenText
    No answers on this topic
    Smallpdf
    I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
    Incentivized
    Read full review
    Performance
    OpenText
    No answers on this topic
    Smallpdf
    1.- Because it is easy to use and each function is duly indicated so you can not go wrong. 2.- Its service is fast, it takes only a few seconds to transform the files and in less than a minute it is downloaded and you can occupy it without problem. 4.-This IS online so you do not install anything, which is very useful because you can also use it from a tablet or your mobile
    Read full review
    Support Rating
    OpenText
    No answers on this topic
    Smallpdf
    Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
    Read full review
    Alternatives Considered
    OpenText
    XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
    Read full review
    Smallpdf
    I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • I m not sure on pricing or how XMedius is pricing solutions now
    • Cloud-based / vs On-Prem I think my vote always goes for on Prem
    • ROI (not my field)
    Read full review
    Smallpdf
    • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
    • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
    Incentivized
    Read full review
    ScreenShots

    OpenText XM Fax Screenshots

    Screenshot of Track your faxes through an event log tab.Screenshot of Built-in viewer in the web client: XMediusFAX® allows you to view faxes directly in your browser without having to download files.Screenshot of Download the free XMediusFAX® application for Android, iPhone or iPad and send secure faxes from your mobile.Screenshot of Choose your fax recipients (Device contacts, Fax service Phone Book, Favorites).Screenshot of Select your documents from any file management application available on your mobile device.Screenshot of Configure your fax options (priority, resolution, retries).

    Smallpdf Screenshots

    Screenshot of Desktop AppScreenshot of Homepage