Optimal Workshop, a company in New Zealand, offers their suite of user research tools on a subscription basis, including the Treejack information architecture tool, OptimalSort card sorting test, Chalkmark first-click testing, and other tools.
$191
per month per user
Sketch
Score 7.4 out of 10
N/A
Sketch is a visual design tool of use for application prototyping, coming with a wide variety of extensions, plugins, and an active user community.
N/A
Pricing
Optimal Workshop
Sketch
Editions & Modules
Team
$191
per month per user
Individual
$208
per month per user
No answers on this topic
Offerings
Pricing Offerings
Optimal Workshop
Sketch
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
These prices are based per user, per month billed annually. For 10 users or more, please contact us directly for a quote.
Optimal Workshop is great for UX testing for those with a budget to do so. This may be a little on the expensive side for smaller businesses, but definitely not anything crazy expensive. The insights that you get out of these tests are invaluable and can be the difference between launching a site and succeeding/failing.
It is very simple to master and has a variety of built-in tools that allows one to begin prototyping quickly, and can be powered using a variety of plugins for presentations. However, Sketch struggles with more complex designs, particularly those where animations or transitions are desired. It also isn't a good fit for agencies that use a variety of prototyping tools, as results from importing are not predictable.
The recruitment panelists are not professional, nor do they take the tasks seriously. You are going to get a lot of bad data.
They are HQ'd outside the US and must have a small team because the customer service is the absolute WORST I've experienced in their industry.
They pride themselves on documentation, but when they fail to document something they blame the customer for the mistake.
There are way too many limitations with the tool after you launch, limited integrations, and poor survey questionnaire options. The tool itself is far too basic for most sites, especially B2B.
Color management can be finicky. For instance, the eyedropper tool sometimes isn’t very precise.
It would be helpful if there was a built-in commenting system that included tagging where designers and developers could have real-time collaborative conversations about designs.
Sketch is only available to Mac users. This is fine internally, but an issue when working with external folks.
Sketch is a core tool for us and the cost to keep it going with our teams is low. It provides a good alternative to other screen design tools for our team members who prefer to use it.
Excellent and easy platform to use. Easy to onboard new members of the team. Easy to set up tests and follow number of participants performing the test. Easy to plug into other platforms to record participants. Excellent reporting. Easy to share reports with stakeholders. Easy to recruit through platform, however the quality of participants can be better.
At the end of the day, it's just simple. This goes a long way in design and goes even further when your talking productivity, intuitive design and turnover rate. It's not difficult to figure something out even if it's not something your directly familiar with, i.e. if you want to export in certain file formats or change the size of the canvas, you don't have to delay your end product trying to figure it out. Similar situations took me less than 30 seconds to solve without a Google search. That's Usability.
The support has been good. No complaints. I have not needed to contact support more than 1-2 times when I was first getting set up, because the tools work well and are pretty straight forward. They do have good documentation
The support is relatively decent, and they are quick to respond. However, their releases are not great. Sketch could use more robust testing of their software before releases. Over the last four years, I have had many days lost while waiting for Sketch to patch issues with their releases. It's actually a running joke in our office. So, support, good. Releases in the first place? Not great.
For the price as it is very convenient for first-time beginners, its intuitiveness both for the one who is designing the activities and for those who have to interact with them. The fact that it collects and gathers the data into insights of the overall responses collected by all users.
Sketch is great for creating digital assets quickly and easily. It is simple to figure out and easy to use. It has a very clean user interface and isn't a resource hog like Adobe products tend to be. Its export feature is fantastic, generating multiple asset sizes/resolutions in one shot. For anything other than print design, Sketch is my go-to.
Sketch has had a positive impact on the amount of time my team needs to spend in meetings gathering feedback. By creating screen views in Sketch and posting to our InVision projects, we're able to collect feedback without requiring multi-person meetings.
Sketch is an extremely affordable price point with many free and inexpensive add-on options that allow me to work the way I want without spending a lot of money on additional products.
