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Optimizely One vs. Salesforce Agentforce Marketing vs. Titan CMS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Optimizely One

    Score7.3 out of 10
    N/AOptimizely One is a digital experience platform, helping marketing and product teams accelerate digital growth, powering the marketing and digital lifecycle from planning to analysis through a unified workflow. Optimizely One accelerates every step of the process with embedded AI.N/A

    Agentforce Marketing

    Score7.6 out of 10
    N/AMarketing Cloud is a cloud-based digital marketing platform, used by marketers can segment their audience, deliver personalized messages, track campaign performance, engage leads and accounts, and optimize strategies based on real-time insights.

    $1,250

    per month per installation

    Titan CMS

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Titan CMS is a web content management system (CMS) used to build public websites, intranets, extranets and portals. Powered by Northwoods, it leverages industry standard MVC for .NET Framework and provides a content management workstation interface to produce performance-driven websites.

    $9,500

    one-time fee

    Pricing
    Optimizely OneAgentforce MarketingTitan CMS
    Editions & Modules
    No answers on this topic
    Account Engagement
    $1,250
    per month
    Engagement
    $1,250
    per month
    Intelligence
    $3,000
    per month
    Loyalty Management
    $20,000
    per month
    Personalization
    $100,000
    per year
    Data Cloud for Marketing
    $108,000
    per year
    Base License
    $9,500
    one-time fee
    Professional License
    Contact Sales for Details
    one-time fee
    Corporate License
    Contact Sales for Details
    one-time fee
    Enterprise License
    Contact Sales for Details
    one-time fee
    Offerings
    Pricing Offerings
    Optimizely OneAgentforce MarketingTitan CMS
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    YesYesYes
    Entry-level Setup FeeOptionalNo setup fee$5,000
    Additional Details
    More Pricing Information
    Community Pulse
    Optimizely OneAgentforce MarketingTitan CMS
    Considered Multiple Products
    Optimizely
    No answer on this topic
    Salesforce
    No answer on this topic
    Northwoods
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    84 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    72 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    89 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    58 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    84%
    Implementation went as expected
    54 Answers
    No answers on this topic
    Features
    Optimizely OneAgentforce MarketingTitan CMS
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    171 Ratings
    5% below category average
    Titan CMS
    -
    Ratings
    WYSIWYG email editor00 Ratings7.4122 Ratings00 Ratings
    Dynamic content00 Ratings8.1153 Ratings00 Ratings
    Ability to test dynamic content00 Ratings6.3112 Ratings00 Ratings
    Landing pages00 Ratings7.6121 Ratings00 Ratings
    A/B testing00 Ratings7.0151 Ratings00 Ratings
    Mobile optimization00 Ratings6.7111 Ratings00 Ratings
    Email deliverability reporting00 Ratings7.3132 Ratings00 Ratings
    List management00 Ratings8.1129 Ratings00 Ratings
    Triggered drip sequences00 Ratings7.295 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    8.1
    124 Ratings
    4% above category average
    Titan CMS
    -
    Ratings
    Lead nurturing automation00 Ratings8.8109 Ratings00 Ratings
    Lead scoring and grading00 Ratings8.1110 Ratings00 Ratings
    Data quality management00 Ratings7.3116 Ratings00 Ratings
    Automated sales alerts and tasks00 Ratings8.2101 Ratings00 Ratings
    Campaign Management
    Comparison of Campaign Management features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    7.3
    114 Ratings
    1% below category average
    Titan CMS
    -
    Ratings
    Calendaring00 Ratings7.3103 Ratings00 Ratings
    Event/webinar marketing00 Ratings7.497 Ratings00 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    7.4
    88 Ratings
    1% below category average
    Titan CMS
    -
    Ratings
    Social sharing and campaigns00 Ratings7.383 Ratings00 Ratings
    Social profile integration00 Ratings7.539 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    7.6
    124 Ratings
    3% above category average
    Titan CMS
    -
    Ratings
    Dashboards00 Ratings8.1118 Ratings00 Ratings
    Standard reports00 Ratings7.3123 Ratings00 Ratings
    Custom reports00 Ratings7.3100 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    7.5
    124 Ratings
    0% below category average
    Titan CMS
    4.0
    2 Ratings
    64% below category average
    API00 Ratings6.790 Ratings4.02 Ratings
    Role-based workflow & approvals00 Ratings6.689 Ratings00 Ratings
    Customizability00 Ratings6.9111 Ratings00 Ratings
    Integration with Salesforce.com00 Ratings7.6113 Ratings00 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings8.914 Ratings00 Ratings
    Integration with SugarCRM00 Ratings8.611 Ratings00 Ratings
    Third-party software integrations00 Ratings7.524 Ratings00 Ratings
    Internationalization / multi-language00 Ratings00 Ratings4.02 Ratings
    Security
    Comparison of Security features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    -
    Ratings
    Titan CMS
    3.0
    5 Ratings
    93% below category average
    Role-based user permissions00 Ratings00 Ratings3.05 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    -
    Ratings
    Titan CMS
    4.6
    5 Ratings
    52% below category average
    WYSIWYG editor00 Ratings00 Ratings8.04 Ratings
    Code quality / cleanliness00 Ratings00 Ratings3.04 Ratings
    Admin section00 Ratings00 Ratings6.04 Ratings
    Page templates00 Ratings00 Ratings2.05 Ratings
    Library of website themes00 Ratings00 Ratings8.02 Ratings
    Mobile optimization / responsive design00 Ratings00 Ratings2.03 Ratings
    Publishing workflow00 Ratings00 Ratings3.05 Ratings
    Form generator00 Ratings00 Ratings5.05 Ratings
    Web Content Management
    Comparison of Web Content Management features of Optimizely One and Salesforce Agentforce Marketing and Titan CMS
    Feature
    Optimizely One
    -
    Ratings
    Salesforce Agentforce Marketing
    -
    Ratings
    Titan CMS
    3.8
    5 Ratings
    66% below category average
    Content taxonomy00 Ratings00 Ratings5.05 Ratings
    SEO support00 Ratings00 Ratings1.05 Ratings
    Bulk management00 Ratings00 Ratings8.05 Ratings
    Availability / breadth of extensions00 Ratings00 Ratings1.04 Ratings
    Community / comment management00 Ratings00 Ratings4.04 Ratings
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    Score6.8 out of 10
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    Medium-sized Companies
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Bloomreach
    Score9.2 out of 10
    Square Online
    Score7.7 out of 10
    Enterprises
    Progress Sitefinity
    Score7.9 out of 10
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    Score8.2 out of 10
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    User Ratings
    Optimizely OneAgentforce MarketingTitan CMS
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.2
    (329 ratings)
    8.0
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.1
    (114 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (37 ratings)
    9.5
    (3 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (11 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.6
    (9 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (36 ratings)
    8.0
    (2 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (4 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.1
    (7 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.0
    (17 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    7.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    7.5
    (40 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.0
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Optimizely OneAgentforce MarketingTitan CMS
    Likelihood to Recommend
    Optimizely
    It is well suited for heavy-duty A/B testing where management would like to see and quantitatively determine the effect of a change. It is not so efficient to try for a single page simple form, except when the form is part of a larger workflow. The security model is not very well understood, including RBAC and protection against injection attacks.
    Incentivized
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    Salesforce
    I think the product, by definition, is meant for marketing — and we use it exactly for that, for running campaigns. That’s the best-suited use case for the product. I don’t think it’s really meant to be used for anything else — that’s just not how it’s designed.
    Incentivized
    Read full review
    Northwoods
    Titan CMS is a good full featured CMS if users are fairly tech savvy. It is under active development and has added significant features through the years.
    Incentivized
    Read full review
    Pros
    Optimizely
    • Provides quicker release cycle for the way the product cards should be displayed.
    • Provides feedback for new product introduction and how it'll be perceived.
    • Allows rapid blackout from user experience changes that alters traffic flow.
    Incentivized
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    Salesforce
    • Filter relevant content so you can priorize those that are more relevant and resolve it first
    • Measure the traffic in the different social networks, as well as the response rate, average response time and other relevant metrics
    • Configure automation rules to order the work of those who must interact with the customer
    Incentivized
    Read full review
    Northwoods
    • Utilizing a Filter to determine what shows on a page saves countless hours of configuring content that should be displayed on a page - it's been a lifesaver how easy it is to set up too.
    • Smart Search takes the search box and makes it magical. Common misspellings and alternate names can still send a user to the proper page!
    • Data nodes and filters can also be configured to Find a Dealer, Doctor, Location etc. It puts the power into a users hands and makes is easy to use.
    Incentivized
    Read full review
    Cons
    Optimizely
    • Can use better interface for managing test, including scheduling and notification.
    • Feels too heavy for simple projects, though this isn't a factor once past the PoC stage.
    • Notification on various aspects can be made more powerful and granular if such a need arise.
    Incentivized
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    Salesforce
    • The email builder does not offer any way to catch/check bugs across different email service providers
    • Creating SQL is not as easy as drag-and-drop; a lot of technical knowledge is required
    • Salesforce Marketing Cloud is sold as a marketing tool, but to be honest, you need a LOT of technical IT support to run the tool
    • Einstein metrics are across the board; if you have multiple audiences in one instance of Salesforce Marketing Cloud you can't segment the data.
    Incentivized
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    Northwoods
    • I would love to see a "View this Page" button after a page has been updated/published. Every time I publish a new page, I have to open a new browser window, navigate to a different tab, copy the page url "example/example/example" and paste it after "www.mywebsite.com" in order to preview the new page/content.
    • If Titan and WordPress were in a beauty competition, there is no way that Titan would win. Titan's dashboard, buttons, etc are dated and bland, and is in dire need of a refresh.
    • A drag and drop to upload feature would be very helpful.
    • Creating forms is very cumbersome and the pop-up window in which the form is created needs to be revamped. The font-size is much too small and it is not as customizable as it could be.
    Incentivized
    Read full review
    Likelihood to Renew
    Optimizely
    No answers on this topic
    Salesforce
    As of right now we have not seen any other program that integrates as seamlessly into our Salesforce platform. We have barely scratched the surface of all the features and use cases. It would be irresponsible to make a move to another platform in the near future. We have not come up against any limitations that would prompt a need to switch
    Read full review
    Northwoods
    Titan CMS had a great support system and they helped make my experience go smooth. They offer courses to help people get acquainted, offer support over the phone and are more than willing to make your experience a great one. Once I was familiar with Titan I always found myself wanting to learn more and do more to improve upon the website. Titan makes CMS fun and exciting!
    Read full review
    Usability
    Optimizely
    No answers on this topic
    Salesforce
    You won't find another solution that has as many features as Salesforce Marketing Cloud Interaction Studio. We all know Salesforce, we all know how big they are and it's not for nothing... Their tools do most of the things you want, need and even imagine. Using it is complicated, but the usability is infinite.
    Incentivized
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    Northwoods
    Everything we've needed to accomplish, Titan CMS has been able to accomplish. From multiple levels of user rights, document rights, tagging pages and documents to make filters do the work of content displayed on a page - it's all easy to set up too. Creating a content rich product detail page template and customizing a ecommerce cart to work for those using a dealer network - needing a request for quote, to go to dealers instead of a self checkout.
    Incentivized
    Read full review
    Reliability and Availability
    Optimizely
    No answers on this topic
    Salesforce
    Upgrades and timing of the upgrades were communicated well and planned during off hours for our work. If we did have a campaign scheduled during that time, it would kick-off after the system was back active. There were a few unplanned system down times, but it was a rare occurrence and those times were also short in duration.
    Read full review
    Northwoods
    No answers on this topic
    Performance
    Optimizely
    No answers on this topic
    Salesforce
    Though the make up of MA apps is not built this way today, it would be nice to see them become more real-time. The integration between Salesforce and Pardot is not a true real-time integration. If I modify something in Salesforce, those changes are not automatically reflected in Pardot immediately. There is a delay of about 15 minutes before the systems sync. This delay, although not long, is less than ideal We would love the systems to be integrated real time such that changes are propagated from one system to the other immediately.
    Read full review
    Northwoods
    No answers on this topic
    Support Rating
    Optimizely
    No answers on this topic
    Salesforce
    They are really responsive and more than not solve the problem or give you insight to how you can manage the solution yourself. I do find however sometimes a long delay on the more complex issues when they need to loop in other departments. but overall a good experience with support
    Incentivized
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    Northwoods
    I understand that our Web Development Team is very busy, however, sometimes there is a delay in response and a followup email is needed to determine the progress of the issue/question
    Incentivized
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    In-Person Training
    Optimizely
    No answers on this topic
    Salesforce
    The trainers at the Pardot user conference (Elevate and Connections) were very knowledgeable and presented the material well. Again, the content was targeted to more of a new user audience, and was not really relevant for folks who had been using the product for 2+ years.
    Read full review
    Northwoods
    It was customized to include screen shots of our site and how users can access the content that only pertains to them as well as advanced training sessions for admin duties and everything that goes along with it. Training is in small groups and can be private (your company only) if you like too.
    Incentivized
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    Online Training
    Optimizely
    No answers on this topic
    Salesforce
    Pardot's online training touches on all topics briefly and vaguely without much indepth exploration into how a final outcome could look, such as Nurturing Campaigns, Email templates, landing page templates, etc... The only true way to uncover Pardot's full capabilities is to have Front End design and coding experience. Without this key skill set, I would not recommend Pardot to another business.
    Read full review
    Northwoods
    No answers on this topic
    Implementation Rating
    Optimizely
    No answers on this topic
    Salesforce
    From an IT perspective, once you set up the Javascript beacon and start collecting data there is a waiting game. During this time you can start labeling your site actions which can be labor intensive for a single person, but you don't really have the final end-users on the platform yet. We did a lot of training so users were experienced, but it wasn't until they had their first tasks to accomplish that they started using the system and had questions. I'd recommend setting up some immediate goals for an end-user to start segmenting for the purpose of displaying message campaigns so you can jump start end-user action.
    Read full review
    Northwoods
    Talk to your project manager for Titan early on in development about minimalizing customizations. It seems obvious, but many times they do what you ask in the respect of "This is how we do it now, make that happen in Titan" vs. think of how Titan can deliver the same results within the confines of the base software. It's not a fault, just human nature.
    Incentivized
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    Alternatives Considered
    Optimizely
    There is a big difference between the two: Google Optimize uses Bayesian analysis while Optimizely uses Frequenting. There is a risk of counting multiple visits. Google Optimize data isn't available instantly (if I remember correctly). Optimizely's analyses dashboard is a lot richer and offers a better experience, though it may get intimidating.
    Incentivized
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    Salesforce
    We use Salesforce Marketing Cloud for lead management, generating reports, tracking customer and dealer information, inputting orders, and more. I prefer HubSpot for email marketing and automation because it is easier to use and the emails are designed much better. We currently use Salesforce and HubSpot, and we are very happy to have both, as they have different pros/cons.
    Incentivized
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    Northwoods
    Clients have access to the online and PDF documentation, also tips and how-tos for the most current versions of Titan CMS in the market. Check out our full documentation library! unlimited Dev/ QA/ Server install. Load balancing, and cluster support included. Upgrade options included free of cost along with unlimited CPUs per server.
    Incentivized
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    Contract Terms and Pricing Model
    Optimizely
    No answers on this topic
    Salesforce
    was not involved with this part but i have not heard about clompaints
    Incentivized
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    Northwoods
    No answers on this topic
    Scalability
    Optimizely
    No answers on this topic
    Salesforce
    Prior to this, we had no solution and literally were doing things on paper in a world where technology is outpacing paper. Having this process optimized has made it easier for the sales and marketing people to change information. From the training perspective, it has allowed us to see holes in where we could create additional support training, so the ROI here has been a lot more than just the optimization of a process.
    Incentivized
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    Northwoods
    No answers on this topic
    Return on Investment
    Optimizely
    • Almost immediate payoff in terms of the benefit.
    • Easy to justify the TTM benefits to upper management.
    • Still somewhat hard to justify ROI, though this is not my expertise.
    Incentivized
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    Salesforce
    • Salesforce Marketing Cloud allows us to more efficiently reach out to a higher number of prospects.
    • Salesforce Marketing Cloud allows us to nimbly communicate important messages in a timely fashion to facilitate conversion.
    • Salesforce Marketing Cloud allows us to track who is opening our messages so that we can stop sending to those not interested and focus on the most engaged audiences.
    Incentivized
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    Northwoods
    • Positive ROI by allowing content contributors embedded within departments with the department domain knowledge to update the site directly. More efficient and less centralized spending.
    • Requirement for investment in training users of CMS cuts into ROI. Would recommend a two-step workflow where department content contributors enter information into CMS and then approval step is done by webmaster team to ensure content meets standard formatting guidelines. This workflow functionality exists in the Titan CMS.
    • Positive ROI experienced during projects such as moving to a responsive design because much of the content can migrate untouched. Also positive when updating graphics in template to give site new look.
    Incentivized
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    ScreenShots

    Optimizely One Screenshots

    Screenshot of admin centerScreenshot of an Optimizely Content Management System content previewScreenshot of the integrations app directoryScreenshot of the reporting dashboardScreenshot of the Content Management System Visual Builder, used to create and edit dynamic experiences in the Visual Builder, no coding required.Screenshot of Content Marketing Platform Calendar: Gain full visibility into planned and scheduled content and campaigns with the ability to save and share views.

    Agentforce Marketing Screenshots

    Screenshot of Pardot Analytics - Pardot's reporting and analytics can be used to perform true revenue impact analysis and closed-loop reporting.Screenshot of Pardot Email Analytics - The reach and impact of  email marketing efforts are displayed in real-time with advanced reporting and analytics by device, and email client.Screenshot of Pardot Forms and Landing Pages - Pardot's form and landing page builders are used to turn online traffic to leads with targeted offers and content marketing.Screenshot of Pardot Email Marketing - Lead nurturing flows are defined via an interface that enables definition of the simplest or most complex segmented and targeted campaigns.

    Titan CMS Screenshots

    Screenshot of the Titan CMS Content Library, which is a central repository for resuable content that lets users save global and personal content blocks and access Titan CMS-delivered and theme-based templates to build pages.Screenshot of Titan CMS' admin interface, which includes a simple app ribbon, drag-and-drop design, file upload functionality, search capability, and a flat navigation tree to locate and manage both content, data, image, and files.