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Oracle CRM On Demand vs. SailPoint Identity Security Cloud

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle CRM On Demand

    Score9.1 out of 10
    N/AThe basis of this offering is the Market2Lead product that Oracle acquired in 2010. It has now been fully integrated with Oracle's On Demand CRM product and is a full-featured marketing automation product with features from lead management and nurturing, to measuring marketing ROI.N/A

    SailPoint Identity Security Cloud

    Score8.1 out of 10
    N/ASailPoint Identity Security for the cloud enterprise manages risk from the explosion of technology access. The solution gives businesses visibility while automating and accelerating the management of all user identities, entitlements, systems, data and cloud services.N/A
    Pricing
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Considered Both Products
    Oracle
    No answer on this topic
    SailPoint
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    16 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    8 Answers
    Implementation went as expected
    No answers on this topic
    73%
    Implementation went as expected
    11 Answers
    Features
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    8.9
    25 Ratings
    13% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Customer data management / contact management8.025 Ratings00 Ratings
    Workflow management9.024 Ratings00 Ratings
    Territory management8.024 Ratings00 Ratings
    Opportunity management8.025 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.022 Ratings00 Ratings
    Contract management9.024 Ratings00 Ratings
    Quote & order management10.023 Ratings00 Ratings
    Interaction tracking9.024 Ratings00 Ratings
    Channel / partner relationship management10.023 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.7
    24 Ratings
    23% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Case management10.024 Ratings00 Ratings
    Call center management10.023 Ratings00 Ratings
    Help desk management9.024 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    9% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Lead management8.024 Ratings00 Ratings
    Email marketing9.022 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.0
    24 Ratings
    16% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Task management9.023 Ratings00 Ratings
    Billing and invoicing management9.022 Ratings00 Ratings
    Reporting9.023 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    8.5
    24 Ratings
    11% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Forecasting10.024 Ratings00 Ratings
    Pipeline visualization6.623 Ratings00 Ratings
    Customizable reports9.024 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    8.2
    24 Ratings
    7% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Custom fields9.024 Ratings00 Ratings
    Custom objects9.024 Ratings00 Ratings
    Scripting environment5.820 Ratings00 Ratings
    API for custom integration9.023 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.5
    25 Ratings
    12% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Single sign-on capability10.022 Ratings00 Ratings
    Role-based user permissions9.025 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    18% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Social data9.018 Ratings00 Ratings
    Social engagement9.018 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.0
    22 Ratings
    18% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Marketing automation9.022 Ratings00 Ratings
    Compensation management9.020 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    9.0
    18 Ratings
    17% above category average
    SailPoint Identity Security Cloud
    -
    Ratings
    Mobile access9.018 Ratings00 Ratings
    Identity Management
    Comparison of Identity Management features of Oracle CRM On Demand and SailPoint Identity Security Cloud
    Feature
    Oracle CRM On Demand
    -
    Ratings
    SailPoint Identity Security Cloud
    7.6
    17 Ratings
    8% below category average
    ID-Management Access Control00 Ratings8.317 Ratings
    ID Management Single-Sign On (SSO)00 Ratings7.810 Ratings
    Multi-Factor Authentication00 Ratings7.98 Ratings
    Password Management00 Ratings7.410 Ratings
    Account Provisioning and De-provisioning00 Ratings8.317 Ratings
    ID Management Workflow Automation00 Ratings7.017 Ratings
    ID Risk Management00 Ratings6.213 Ratings
    Best Alternatives
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Small Businesses
    Salesflare
    Score10 out of 10
    JumpCloud
    Score9.3 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    OneLogin by One Identity
    Score9.4 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    RSA Access Manager (Discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Likelihood to Recommend
    10.0
    (26 ratings)
    8.3
    (24 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (2 ratings)
    Usability
    9.0
    (2 ratings)
    7.1
    (10 ratings)
    Support Rating
    9.0
    (1 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    9.1
    (2 ratings)
    User Testimonials
    Oracle CRM On DemandSailPoint Identity Security Cloud
    Likelihood to Recommend
    Oracle
    I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
    Incentivized
    Read full review
    SailPoint
    As discussed in previous sections, it does integrate well with other systems, and basic JML works well; it's very powerful and customizable in these areas (though also complex). The downsides are in areas like access reviews, where it's less customizable (no way to automatically send a review to the owner for a set of access items; each review needs an individual to be selected for it).
    Incentivized
    Read full review
    Pros
    Oracle
    • Several of our members were not familiar with various IT functions within CRM prior to working with it and so they were able to develop a working knowledge of IT pretty quickly afterwards.
    • It has a familiar feel to it as it allows users to work the data into a spreadsheet type layout with pivot tables and graphs and so it is quick to adopt.
    • Customization is great with a working knowledge of HTML, which isn't too hard to learn. You can really adapt CRM to any needs stylistically or content wise.
    Incentivized
    Read full review
    SailPoint
    • Brings users access, profiles and accounts all into one place
    • Manages the Life Cycle Management process across ALL identities, permanent and Temporary
    • Secures and manages access to critical applications and resources across the group
    • Enables Info. Security to customise, share and delegate authority across the group
    • Single version of the truth across our technology platform
    Incentivized
    Read full review
    Cons
    Oracle
    • The ability to schedule and push out reports is missing from this system. If we want to mass deliver a report on a schedule, we must run it, export it and email it out to the group, or purchase a 3rd party system.
    • The ability to trigger workflow events on a schedule is missing this system. Currently, there has to be a trigger initiated by a user and we have situations where we'd like to be able to schedule a work flow routine to go out and check from specific situations and then trigger an action. We'd also like to be able to trigger workflow actions on one object based on something in another object and this capability is very limited.
    Incentivized
    Read full review
    SailPoint
    • The user interface is not very intuitive. It is hard for the occasional user to navigate through the request process. There are no instructions on the screen to help the user to know what to do. It is left up to the user to figure out what to click on and how to navigate through the process.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    Because am using oracle last 3 years and it’s great
    Read full review
    SailPoint
    Its a best tool for a CISO, works very well, easy to use, great connectors and integrations, great reports, automated reviews, full compliance, great support to a JML (Joiners, Movers and Leavers) project;
    Read full review
    Usability
    Oracle
    Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
    Incentivized
    Read full review
    SailPoint
    Always improving the UI, so it's getting better. Some areas are fully featured, but others, such as Separation of Duties reporting and policies, are very weak.
    Incentivized
    Read full review
    Support Rating
    Oracle
    As am using oracle very much satisfy.
    Read full review
    SailPoint
    Support for Customizations is very limited.
    Incentivized
    Read full review
    Implementation Rating
    Oracle
    With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
    Incentivized
    Read full review
    SailPoint
    The first journey isn't easy because you need to win your internal process and problem concern and Sailpoint have many experience to support this phase, and make the real difference into the client experience;
    Read full review
    Alternatives Considered
    Oracle
    MS Dynamics was easy to integrate to MS Power BI. This BI and reporting aspect is a clear strong point for Microsoft. MS solutions seem easier to integrate and learn, but this depends on the IT landscape and the complexity of integrations in a respective company.
    Incentivized
    Read full review
    SailPoint
    The on-prem SailPoint IdentityIQ platform provides the necessary customization that is required in our dynamic environment. Although we may look at a cloud-based Identity Management service again in the future, (there are many advantages), our identity management, authentication, and application assignment processes cannot be quickly consolidated to a single cloud-based service at this time.
    Read full review
    Return on Investment
    Oracle
    • This software can display in real-time when an order is submitted, received, fulfilled, and shipped out. We are able to know within the week of what new orders came in and how effective we are being from targeting specific regions of the nation.
    Incentivized
    Read full review
    SailPoint
    • Over 300,000 password change/reset calls avoided to the helpdesk annually.
    • 1,000 plus accounts with proper accesses provisioned via automated birthright processes weekly versus 1-2 days of manual provisioning and approvals. With a call center population that churns many people per week, this brings many dollars of efficiency to the operations teams.
    • Flexibility on terminations to manage accounts and access for target applications based on regulatory or business rules to ensure compliance and avoid fines for non-compliance.
    Incentivized
    Read full review
    ScreenShots