What users are saying about
10 Ratings
110 Ratings
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Score 8.5 out of 100
10 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Salesflare
8.7
Customer data management / contact management
Oracle CRM On Demand
9.3
Salesflare
10.0
Workflow management
Oracle CRM On Demand
8.9
Salesflare
10.0
Territory management
Oracle CRM On Demand
9.3
Salesflare
5.8
Opportunity management
Oracle CRM On Demand
9.2
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Salesflare
10.0
Contract management
Oracle CRM On Demand
7.8
Salesflare
10.0
Quote & order management
Oracle CRM On Demand
8.5
Salesflare
6.8
Interaction tracking
Oracle CRM On Demand
8.3
Salesflare
9.6
Channel / partner relationship management
Oracle CRM On Demand
8.2
Salesflare
7.0

Customer Service & Support

Oracle CRM On Demand
8.4
Salesflare
8.3
Case management
Oracle CRM On Demand
8.5
Salesflare
9.0
Call center management
Oracle CRM On Demand
8.7
Salesflare
7.0
Help desk management
Oracle CRM On Demand
8.1
Salesflare
9.0

Marketing Automation

Oracle CRM On Demand
8.9
Salesflare
9.4
Lead management
Oracle CRM On Demand
8.9
Salesflare
10.0
Email marketing
Oracle CRM On Demand
8.8
Salesflare
8.8

CRM Project Management

Oracle CRM On Demand
8.7
Salesflare
8.8
Task management
Oracle CRM On Demand
8.3
Salesflare
9.2
Billing and invoicing management
Oracle CRM On Demand
9.6
Salesflare
8.0
Reporting
Oracle CRM On Demand
8.2
Salesflare
9.2

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Salesflare
8.6
Forecasting
Oracle CRM On Demand
8.7
Salesflare
10.0
Pipeline visualization
Oracle CRM On Demand
8.6
Salesflare
10.0
Customizable reports
Oracle CRM On Demand
7.9
Salesflare
5.8

Customization

Oracle CRM On Demand
8.4
Salesflare
9.4
Custom fields
Oracle CRM On Demand
8.9
Salesflare
9.6
Custom objects
Oracle CRM On Demand
8.1
Salesflare
9.6
Scripting environment
Oracle CRM On Demand
7.9
Salesflare
API for custom integration
Oracle CRM On Demand
8.7
Salesflare
9.2

Security

Oracle CRM On Demand
9.4
Salesflare
9.6
Single sign-on capability
Oracle CRM On Demand
9.0
Salesflare
10.0
Role-based user permissions
Oracle CRM On Demand
9.8
Salesflare
9.2

Social CRM

Oracle CRM On Demand
9.8
Salesflare
9.6
Social data
Oracle CRM On Demand
9.8
Salesflare
9.6
Social engagement
Oracle CRM On Demand
9.9
Salesflare
9.6

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Salesflare
8.5
Marketing automation
Oracle CRM On Demand
8.5
Salesflare
8.0
Compensation management
Oracle CRM On Demand
8.7
Salesflare
9.0

Platform

Oracle CRM On Demand
9.3
Salesflare
10.0
Mobile access
Oracle CRM On Demand
9.3
Salesflare
10.0

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Salesflare

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Salesflare
9.6

Usability

Oracle CRM On Demand
9.0
Salesflare

Implementation Rating

Oracle CRM On Demand
10.0
Salesflare

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