Oracle Sales vs. Pipeliner CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Sales
Score 7.6 out of 10
N/A
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
$65
Per User Per Month
Pipeliner CRM
Score 8.7 out of 10
Mid-Size Companies (51-1,000 employees)
Pipeliner CRM is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. Pipeliner CRM provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. Pipeliner CRM Cloud is the latest addition to a product line that already includes Pipeliner CRM Hybrid, an…
$65
Pricing
Oracle SalesPipeliner CRM
Editions & Modules
Professional
$65.00
Per User Per Month
Standard
$100.00
Per User Per Month
Enterprise
$200.00
Per User Per Month
Premium
$300.00
Per User Per Month
STARTER - Basic sales management, tracking and collaboration
$65.00 per user per month
STARTER - Basic sales management, tracking and collaboration
$65 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.
$85 per user per month
BUSINESS - Full CRM functionality, customization and unique productivity features.
$85 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
$115 per user per month
ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
$115 per user per month
UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
$150 per user per month
UNLIMITED - Advanced CRM functionality including advanced features
$150 per user per month
Offerings
Pricing Offerings
Oracle SalesPipeliner CRM
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Oracle SalesPipeliner CRM
Top Pros
Top Cons
Features
Oracle SalesPipeliner CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle Sales
8.5
15 Ratings
10% above category average
Pipeliner CRM
9.0
18 Ratings
16% above category average
Customer data management / contact management9.015 Ratings8.218 Ratings
Workflow management8.415 Ratings8.818 Ratings
Territory management8.514 Ratings8.916 Ratings
Opportunity management9.013 Ratings9.018 Ratings
Integration with email client (e.g., Outlook or Gmail)8.413 Ratings9.617 Ratings
Contract management8.712 Ratings8.816 Ratings
Quote & order management8.014 Ratings9.62 Ratings
Interaction tracking8.214 Ratings8.917 Ratings
Channel / partner relationship management8.212 Ratings9.014 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle Sales
8.6
13 Ratings
14% above category average
Pipeliner CRM
9.3
2 Ratings
21% above category average
Case management8.513 Ratings9.11 Ratings
Call center management8.511 Ratings9.11 Ratings
Help desk management8.811 Ratings9.62 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle Sales
8.4
12 Ratings
11% above category average
Pipeliner CRM
8.6
19 Ratings
13% above category average
Lead management9.212 Ratings8.919 Ratings
Email marketing7.710 Ratings8.22 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle Sales
8.8
12 Ratings
15% above category average
Pipeliner CRM
8.8
19 Ratings
15% above category average
Task management9.212 Ratings8.319 Ratings
Billing and invoicing management8.02 Ratings9.11 Ratings
Reporting9.212 Ratings9.018 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle Sales
8.7
14 Ratings
13% above category average
Pipeliner CRM
8.3
19 Ratings
9% above category average
Forecasting8.613 Ratings9.019 Ratings
Pipeline visualization8.613 Ratings8.319 Ratings
Customizable reports9.014 Ratings7.519 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Sales
8.9
15 Ratings
16% above category average
Pipeliner CRM
8.3
19 Ratings
9% above category average
Custom fields9.215 Ratings8.219 Ratings
Custom objects8.915 Ratings8.018 Ratings
Scripting environment9.113 Ratings9.11 Ratings
API for custom integration8.414 Ratings8.117 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Sales
8.3
16 Ratings
0% below category average
Pipeliner CRM
8.2
18 Ratings
1% below category average
Single sign-on capability7.715 Ratings8.317 Ratings
Role-based user permissions8.915 Ratings8.218 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle Sales
8.2
11 Ratings
12% above category average
Pipeliner CRM
8.4
17 Ratings
14% above category average
Social data8.411 Ratings8.017 Ratings
Social engagement8.011 Ratings8.717 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Sales
8.6
12 Ratings
18% above category average
Pipeliner CRM
8.5
17 Ratings
17% above category average
Marketing automation8.312 Ratings7.917 Ratings
Compensation management8.910 Ratings9.11 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle Sales
8.4
13 Ratings
11% above category average
Pipeliner CRM
8.2
17 Ratings
9% above category average
Mobile access8.413 Ratings8.217 Ratings
Best Alternatives
Oracle SalesPipeliner CRM
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle SalesPipeliner CRM
Likelihood to Recommend
8.0
(38 ratings)
9.0
(20 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
7.6
(11 ratings)
9.7
(10 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(11 ratings)
8.9
(10 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(16 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle SalesPipeliner CRM
Likelihood to Recommend
Oracle
Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Read full review
Pipelinersales
Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
Read full review
Pros
Oracle
  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
Read full review
Pipelinersales
  • Clear and easy visualisation of Sales Process
  • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
  • Reporting into pivot table is also easy and very useful
  • Mobile app has always been very good and easy to use since 2015
Read full review
Cons
Oracle
  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
Read full review
Pipelinersales
  • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
Read full review
Likelihood to Renew
Oracle
No answers on this topic
Pipelinersales
Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
Read full review
Usability
Oracle
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
Read full review
Pipelinersales
I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
Read full review
Performance
Oracle
Some of the more complex customer reports we have created are slow to run at times.
Read full review
Pipelinersales
No answers on this topic
Support Rating
Oracle
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
Read full review
Pipelinersales
The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
Read full review
Online Training
Oracle
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
Read full review
Pipelinersales
No answers on this topic
Implementation Rating
Oracle
If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
Read full review
Pipelinersales
No answers on this topic
Alternatives Considered
Oracle
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
Read full review
Pipelinersales
The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
Read full review
Contract Terms and Pricing Model
Oracle
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
Read full review
Pipelinersales
No answers on this topic
Return on Investment
Oracle
  • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
  • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
Read full review
Pipelinersales
  • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
  • The visual tools allow those "no good deals" to be spotted and resource usage limited.
  • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
Read full review
ScreenShots

Oracle Sales Screenshots

Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

Pipeliner CRM Screenshots

Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)