TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Oracle Siebel CRM

    Score8.3 out of 10
    N/AAn enterprise grade CRM solution featuring customization and integration capabilities, and an open architecture for a personalized user experience. It can be deployed either on-premises or in the cloud.N/A

    Trello

    Score8.2 out of 10
    N/ATrello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.

    $6

    per month per user

    Pricing
    Oracle Siebel CRMTrello
    Editions & Modules
    No answers on this topic
    Standard
    $6
    per month per user
    Premium
    $12.50
    per month per user
    Enterprise
    $17.50
    per month per user
    Free
    Forever Free
    Offerings
    Pricing Offerings
    Oracle Siebel CRMTrello
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A discount is offered for annual billing and for larger numbers of users.
    More Pricing Information
    Community Pulse
    Oracle Siebel CRMTrello
    Considered Both Products
    Oracle
    No answer on this topic
    Atlassian
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    97%
    Would buy again
    104 Answers
    Delivers good value for the price
    No answers on this topic
    99%
    Delivers good value for the price
    94 Answers
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    106 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    98%
    Lived up to sales and marketing promises
    63 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    83 Answers
    Features
    Oracle Siebel CRMTrello
    Sales Force Automation
    Comparison of Sales Force Automation features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.3
    20 Ratings
    17% above category average
    Trello
    -
    Ratings
    Customer data management / contact management9.419 Ratings00 Ratings
    Workflow management10.019 Ratings00 Ratings
    Territory management9.015 Ratings00 Ratings
    Opportunity management9.418 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.014 Ratings00 Ratings
    Contract management9.414 Ratings00 Ratings
    Quote & order management9.413 Ratings00 Ratings
    Interaction tracking9.015 Ratings00 Ratings
    Channel / partner relationship management9.411 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.5
    19 Ratings
    21% above category average
    Trello
    -
    Ratings
    Case management9.417 Ratings00 Ratings
    Call center management10.014 Ratings00 Ratings
    Help desk management9.012 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.4
    14 Ratings
    19% above category average
    Trello
    -
    Ratings
    Lead management9.412 Ratings00 Ratings
    Email marketing9.414 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.1
    15 Ratings
    17% above category average
    Trello
    -
    Ratings
    Task management9.414 Ratings00 Ratings
    Billing and invoicing management9.09 Ratings00 Ratings
    Reporting9.014 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    8.7
    17 Ratings
    13% above category average
    Trello
    -
    Ratings
    Forecasting8.413 Ratings00 Ratings
    Pipeline visualization9.014 Ratings00 Ratings
    Customizable reports8.816 Ratings00 Ratings
    Customization
    Comparison of Customization features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.4
    18 Ratings
    21% above category average
    Trello
    -
    Ratings
    Custom fields9.418 Ratings00 Ratings
    Custom objects9.418 Ratings00 Ratings
    Scripting environment8.815 Ratings00 Ratings
    API for custom integration10.016 Ratings00 Ratings
    Security
    Comparison of Security features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.2
    17 Ratings
    9% above category average
    Trello
    -
    Ratings
    Single sign-on capability9.416 Ratings00 Ratings
    Role-based user permissions9.016 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.3
    10 Ratings
    21% above category average
    Trello
    -
    Ratings
    Social data9.010 Ratings00 Ratings
    Social engagement9.610 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.5
    13 Ratings
    23% above category average
    Trello
    -
    Ratings
    Marketing automation9.413 Ratings00 Ratings
    Compensation management9.69 Ratings00 Ratings
    Platform
    Comparison of Platform features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    9.6
    12 Ratings
    23% above category average
    Trello
    -
    Ratings
    Mobile access9.612 Ratings00 Ratings
    Project Management
    Comparison of Project Management features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    -
    Ratings
    Trello
    8.4
    223 Ratings
    9% above category average
    Task Management00 Ratings9.5223 Ratings
    Resource Management00 Ratings9.2186 Ratings
    Gantt Charts00 Ratings7.374 Ratings
    Scheduling00 Ratings8.8169 Ratings
    Workflow Automation00 Ratings8.1143 Ratings
    Team Collaboration00 Ratings8.8219 Ratings
    Support for Agile Methodology00 Ratings8.9148 Ratings
    Support for Waterfall Methodology00 Ratings7.8116 Ratings
    Document Management00 Ratings8.2160 Ratings
    Email integration00 Ratings7.4147 Ratings
    Mobile Access00 Ratings9.2193 Ratings
    Timesheet Tracking00 Ratings8.889 Ratings
    Change request and Case Management00 Ratings8.6103 Ratings
    Budget and Expense Management00 Ratings7.374 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of Oracle Siebel CRM and Trello
    Feature
    Oracle Siebel CRM
    -
    Ratings
    Trello
    6.6
    73 Ratings
    15% below category average
    Quotes/estimates00 Ratings7.250 Ratings
    Invoicing00 Ratings6.643 Ratings
    Project & financial reporting00 Ratings6.859 Ratings
    Integration with accounting software00 Ratings5.845 Ratings
    Best Alternatives
    Oracle Siebel CRMTrello
    Small Businesses
    Salesflare
    Score10 out of 10
    Any.do
    Score8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    KanbanFlow
    Score7.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft To Do
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Oracle Siebel CRMTrello
    Likelihood to Recommend
    8.0
    (22 ratings)
    9.3
    (223 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.9
    (6 ratings)
    Usability
    9.4
    (4 ratings)
    9.3
    (61 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    3.0
    (2 ratings)
    9.9
    (81 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    5.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Oracle Siebel CRMTrello
    Likelihood to Recommend
    Oracle
    As an end user, I would not recommend this solution for enterprise deployment. Lack of support for modern browsers, slow performance, and poor searchability - these things set Siebel CRM in the rear of the pack. There was no great mobile solution either, so that can be bothersome especially for road warriors like myself.
    Incentivized
    Read full review
    Atlassian
    For teams or individuals with lots of individual tasks/details to track, Trello is perfect! It basically removes the need for a paper checklist. For those that need an overall project management tool that requires less tasks and more overarching goals, collaboration amongst various teams, and gantt charts I would suggest monday.com
    Incentivized
    Read full review
    Pros
    Oracle
    • Great data model: the out of the box version comes with standard objects that support most of the industries business models: Finance, Communications, Utilities, Public Sector, Life Sciences to name a few.
    • Ease of implementation: implementation is done by configuring standard objects or creating new objects; additional level of customization via script is also possible.
    • Lots of resources available on the product
    • Supported by Oracle one of the world leader in IT
    • Multiple developers can configure and test concurrently in their own workspace and then merge the result in the main application.
    Incentivized
    Read full review
    Atlassian
    • Helps track employees "to do before hire", "to do after hired," and "to do when employee leaves"
    • Provides important information on each employee like personal information along with data collected during the time of hire and during employment time
    • Allows more than one person to be assigned to a task per employee and will remain open until everyone involved has completed their task
    Read full review
    Cons
    Oracle
    • Migrations between environments is one area that could be improved, with tools to compare and move data elements (source vs target).
    • Easier ways to identify, through email or a web page, the health of the overall system (components, marketing campaigns, tasks, servers, etc).
    • The UI seems to be improved with the newer versions of Siebel, but I believe it requires a lot of new features. It seems that other CRM solutions that are cloud-based are putting a lot of emphasis on the Usability and presentation, things where Siebel may need to catch up...
    Incentivized
    Read full review
    Atlassian
    • I use colour coding a lot so I would like a wider range of colour options.
    • Also as a visual thinker I would like to be able to easily add images to cards.
    • I would like to be able to attach a wider range of file formats to cards.
    Incentivized
    Read full review
    Likelihood to Renew
    Oracle
    No answers on this topic
    Atlassian
    I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
    Incentivized
    Read full review
    Usability
    Oracle
    Oracle Siebel CRM is an older Sales CRM, so many of it's features aren't as current as ones used today. However, it has a smoother and easy-to-use UI. We're glad that we can still access Oracle Siebel CRM because it's easier to find older information that we can't easily find in our Salesforce Lightning CRM tool.
    Incentivized
    Read full review
    Atlassian
    Trello is incredibly intuitive, both on desktop and mobile right away. It is also full of helpful features that make it even easier to use, and is flexible enough to suit almost any organizational need. Onboarding for the software is thorough, but concise, and the service is frequently updated with even more QOL improvements.
    Incentivized
    Read full review
    Reliability and Availability
    Oracle
    No answers on this topic
    Atlassian
    yes always support available when I need it!
    Read full review
    Performance
    Oracle
    No answers on this topic
    Atlassian
    Never experienced issues with the above!
    Read full review
    Support Rating
    Oracle
    We no longer have support for our Oracle Siebel CRM. When we did, the support was slow to get some things fixed, therefore, there was a lot of downtime. Of course, this slowed down our overall productivity and increased our overall frustration with the tool. However, it would be nice if we still had some support with it since we still do access it from time to time.
    Incentivized
    Read full review
    Atlassian
    I haven't reached out to their support very often and their support is very limited anyway for the free users. They do have tons of great articles and videos in their Help Center and constantly send emails with updates and add-ons to the product. The fact that I've barely ever had to contact their support team means that they've developed a great product.
    Incentivized
    Read full review
    In-Person Training
    Oracle
    No answers on this topic
    Atlassian
    It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
    Read full review
    Implementation Rating
    Oracle
    No answers on this topic
    Atlassian
    For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
    Incentivized
    Read full review
    Alternatives Considered
    Oracle
    We also connect to Oracle Business Intelligence, which is not even an option of the list of products above (that's always encouraging when products are missing from lists!) This connects to campaigns in Siebel along with users writing reports based on data from Siebel. I don't think OBIEE stacks up that great with other systems because it seems to be lacking in reports, and those who can make them have to be quite technical. Oracle Database I think stacks up because of how robust and speedy (at times) it can be
    Incentivized
    Read full review
    Atlassian
    Trello is more simple and not as "robust" as the other tools, but it's easier to use and manage and understand and ACTUALLY get stuff done with. It's simplicity is part of the beauty of using it. You don't need a million options that nobody uses, you just need to get stuff done.
    Incentivized
    Read full review
    Scalability
    Oracle
    No answers on this topic
    Atlassian
    Feels like anyone across the org (no matter their location) can use the tool easily!
    Read full review
    Professional Services
    Oracle
    No answers on this topic
    Atlassian
    Not sure if we use those
    Read full review
    Return on Investment
    Oracle
    • This has all my company needs for sales analytic. It has helped our call center and the sales portal become more lean and require less resources for their day-to-day.
    • We use its research and direct email capabilities and use it to target specific groups of potential clients. We have seen an improvement of nearly 20%.
    • We have clients who have used a few modules like bill summary, campaign management and customer information. Oracle Siebel CRM has helped them reap ROI within a year from going live.
    Read full review
    Atlassian
    • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
    • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
    • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
    Incentivized
    Read full review
    ScreenShots