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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Outplay

    Score8.6 out of 10
    N/AOutplay helps sales reps book more meetings with a truly multi-channel sales engagement platform.

    $900

    per year per user

    Readymode

    Score10 out of 10
    N/AReadymode (formerly Xencall) is a cloud-based predictive dialer used to connect sales and call center agents with more leads in less time. The outbound call center platform helps agents dial smarter and connect faster, so call centers can increase contact rates and make every call count. Readymode will also automate manual customer data entry with its included call center CRM software, so reps can focus on the conversation. Immediate access to customer profiles…

    $150

    per month per license

    Pricing
    OutplayReadymode
    Editions & Modules
    No answers on this topic
    Readymode - starting at
    $150
    per month per license
    Offerings
    Pricing Offerings
    OutplayReadymode
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$11
    Additional Details—17% discount for annual pricing.
    More Pricing Information
    Community Pulse
    OutplayReadymode
    Considered Both Products
    Click Labs
    No answer on this topic
    Readymode
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    OutplayReadymode
    Preview Dialer
    Comparison of Preview Dialer features of Outplay and Readymode
    Feature
    Outplay
    -
    Ratings
    Readymode
    7.3
    4 Ratings
    0% above category average
    Contact preview00 Ratings7.03 Ratings
    Call notes & tags00 Ratings7.54 Ratings
    Automatic call logging00 Ratings7.53 Ratings
    Core Dialer
    Comparison of Core Dialer features of Outplay and Readymode
    Feature
    Outplay
    -
    Ratings
    Readymode
    7.9
    4 Ratings
    3% above category average
    Outbound dialing00 Ratings8.04 Ratings
    Inbound routing00 Ratings8.04 Ratings
    Custom caller ID00 Ratings8.02 Ratings
    Click-to-call00 Ratings7.54 Ratings
    Dialer contact import00 Ratings8.02 Ratings
    Campaign & list management00 Ratings8.12 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of Outplay and Readymode
    Feature
    Outplay
    -
    Ratings
    Readymode
    6.8
    4 Ratings
    12% below category average
    Follow-up calls00 Ratings8.04 Ratings
    Dialer reporting & analytics00 Ratings6.04 Ratings
    Dialer compliance00 Ratings6.53 Ratings
    Best Alternatives
    OutplayReadymode
    Small Businesses
    HubSpot Sales Hub
    Score8.8 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Mixmax
    Score9.8 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Groove (legacy product)
    Score7.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OutplayReadymode
    Likelihood to Recommend
    8.1
    (6 ratings)
    5.5
    (4 ratings)
    Usability
    8.5
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    OutplayReadymode
    Likelihood to Recommend
    Click Labs
    Reliable support, easy onboarding for new sales reps and SDRs within my team. Email delivery is very important for us, and it does a very good job. Sequencing setup is very easy and their team does provide us good examples to keep our sequences smart. It would be awesome if they introduce linkedin automation as well, currently you can add a linkedin task but not automate it.Overall we've used it for the last 2 years and its worked great for us.
    Incentivized
    Read full review
    Readymode
    We had a very good run with XenCall in the beginning voice quality was excellent prices were competitive ran smoothly we never needed support or had any problem but when we did we faced long holds no chat service on the website customer support agent don't know much what they're doing they're just there to take notes and pass it on to their supervisors.
    Incentivized
    Read full review
    Pros
    Click Labs
    • Email Automation
    • Cold Calling
    • Mini CRM
    • Email validation
    Incentivized
    Read full review
    Readymode
    • Multi-line dialing.
    • Unlimited users.
    • Calendar integration.
    • Advanced capabilities.
    Read full review
    Cons
    Click Labs
    • reporting can be detailed
    • I think its a good tool for SMB, Mid Market but can add more functionalities for ENT
    Read full review
    Readymode
    • Less dropped calls.
    • System tends to slow down with multiple agents working.
    • Not much else at the moment.
    Incentivized
    Read full review
    Usability
    Click Labs
    Outplay is really simple with respect to the usage. Once we integrate the tool, it is really reliable and highly productive. Setting up multiple campaigns, and tracking the metrics is straight forward and simple. Also setting up the email templates and campaign sequence is simple and easy to use and operate
    Incentivized
    Read full review
    Readymode
    No answers on this topic
    Support Rating
    Click Labs
    Timely response and informative
    Incentivized
    Read full review
    Readymode
    No answers on this topic
    Alternatives Considered
    Click Labs
    Ease of use. Reliable for email delivery. They do it really well. I think the interface is easy to use, and I can get my new reps on the tool asap. Their support has been reliable, and they share best practices.
    Incentivized
    Read full review
    Readymode
    Vici dial - This was only a calling software and it stored notes, it did not have the exclusive reporting XenCALL has.
    Incentivized
    Read full review
    Return on Investment
    Click Labs
    • The organization is using Outplay as the primary tool
    • The license fees has been cost effective
    • The tool has increased productivity
    Incentivized
    Read full review
    Readymode
    • Customers complaints no one return their calls.
    Incentivized
    Read full review
    ScreenShots

    Readymode Screenshots

    Screenshot of the custom profile fields for info on leads and customers.Screenshot of productivity data on call center agents.Screenshot of the custom calendars for appointments and phone meetings with leads and clients.Screenshot of info and performance data on call center agents.