Outreach is an agentic AI platform for revenue teams that infuses purpose-built agents, conversation intelligence, and assistive insights to power use cases across revenue motions, from new logo prospecting to expansions, deal acceleration, driving retention, and forecasting.
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RocketDocs
Score 5.2 out of 10
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RocketDocs is an integrated sales enablement platform that helps clients of all sizes and industries. The platform of solutions helps companies create and respond to RFPs, RFIs, and questionnaires, as well as assemble and configure proposals, contracts, and sales collateral.
They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would …
In order of what my choices would be with the options above: Apollo, Salesloft, Outreach, Unify, Amplemarket In my opinion, Apollo is terrible and the only reason it is still solvent is that startups with no money need a solution to have some sort of data enrichment and have a …
Outreach is a great tool, but it may not be the most effective one. It is very cost-effective, but teams can easily outgrow outreach. Outreach is more sophisticated than Salesloft. However, Apollo is far more refined and more in-depth from a functionality standpoint. I would …
Outreach has better email deliverability and brand reputation compared to its competitors. The pricing and licensing model also fits in with our requirements. Importantly, our leadership and sales teams recommend using Outreach, as they are comfortable with the platform due to …
We stuck with Outreach in the past because Groove did not have as advanced trigger options, but we liked the benefits that Groove has with a native Salesforce integration. Ultimately, we stayed with Outreach because we did not have the bandwidth in order to implement a new …
Salesforce, Apollo, and HubSpot offer similar capabilities, but they simply don't meet the needs. They're more useful for other processes. But for specifically doing outreach as an AE or BDR, Outreach has everything you need. The integrations are great, the software is easy to …
Outreach is more detailed and gives you mroe abilility to drill down than Apollo. Apollo may be better for fidning outbound data source but it falls short in other areas and overall is a lesser tool in my opinion. Outreach also is more visual with showing responses and …
Outreach has the superior task workflows and sequence workflow. If that is what you are hoping to use Outreach has you covered. They also have the pipeline management that is passable and then Kaia which can add in the call coaching. Overall it has everything that you need in …
I find Outreach more robust and I can do more within the platform. However, I do think Salesloft was easier to manage. When I say this, I mean that getting tasks done quickly and managing the sequences + prospects within them was more flexible (less errors and ease of use / …
PAMPS was the first and only content management system I have used. There is no need to look at the competition. I have been very successful using it and it has been successful in meeting my expectations. And when I am lost or confused, one call or email to the PMAPS support …
I did the vendor analysis and narrowed my selection to Qvidian (which I had used before) and PMAPS (which I had not). I've never regretted my choice. In ease of use alone, PMAPS wins hands down. We're able to use PMAPS when collecting intelligence from our Subject Matter …
I have not used any other systems but trying to complete RFPs without an RFP software is a nightmare in terms of keeping content current, consistent and organized.
I used Qvidian / Sant prior to purchasing PMAPs. However, I would honestly use Qvidian over this product. The features were easier to use and my efficiency was better.
Outreach has made a huge impact to our business. As with any software, the key is in the implementation and making sure that all reps are onboarded and trained effectively to maximise the platforms capability. We have a sales team of 35, which includes customer success, whilst the platform may be suited for a larger business, for a company of this size this has been ideal
I think PMAPS is well suited for Sales and Marketing team members. Having a database that houses all your approved content is a great way to ensure that your messaging is consistent in all your published materials, and a great repository of information. In the RFP world, time is limited, deadlines always approach faster than you want them to, and you are typically working more than one RFP response or project at a time. Being able to access one system for all your content needs is a huge time-saver
Having used two competing proposal management systems, I can honestly say that PMAPS wins hands down. We have streamlined the management of content so that we are always providing the most current, accurate responses to every RFP question our clients and prospects send to us.
Adding new content to PMAPS is a breeze! With a minimum of clicks, you can upload new responses directly into the database so that your proposal team members are continually reinventing the same responses.
With a continually growing proposal team, the ease with which new users can quickly learn how to use PMAPS is a huge plus. I don't have to devote tons of time training new users. It's a very intuitive interface.
No matter the format of the proposal (Word, Excel, web submission), PMAPS works with me to make responding *almost* enjoyable
When sequencing, I need to mark multiple leads, and using the search bar, it will uncheck all the leads that were previously checked.
Calls drop constantly.
Syncing contacts and leads with SF is challenging. The buttons to synchronize with CRM are available when searching for a contact or lead, but you cannot sync it when viewing the lead or contact itself.
Beyond some of the basic functionality of enhancement suggestions, the number one recommendation I can provide to PSI is for them to internalize subject matter experts who know RFPs, the specifics/current state of proposal development, and most importantly partner with their clients to truly understand the need that's out their. Often, we get the sense that the focus during our interactions with the vendor is for purposes to up-sell or advertise enahncements for purchase rather than listening to a clients concerns and/or needs.
Based simply on cost savings, it would make the most sense for us to utilize Salesforce Sales Engagement moving forward. We already pay for access as part of our contract and it would provide more users with access to a sales automation tool. Upon vetting its capabilities, we've determined it can effectively replicate the core functionality that we get out of Outreach.
It does what we need it to do; the price is right; and I like working with the people at PMAPS. They are very friendly and quick to respond to/fix any issues I have.
Overall, Outreach is usable and scalable across team sizes. The only reason I give a nine and not a 10 is that there are improvements that can be made within the reporting feature. It is usable, but not everyone can easily self-learn the best practices. At times, it may require building 2-3 reports and then using a VLOOKUP in Excel to achieve the desired outcome.
For the most part Outreach is always available. There are sometimes when they do a new update, and things might get glitchy for a couple of days. They usually fix it very quickly. Same thing if the dialer goes out or something. It is always handled in a timely manner.
Outreach's performance overall is very high quality. Pages load right away. Occasionally it might take a minute to generate a report, but not any slower than in other platforms I've used. Outreach is integrated into many of our other tools and seems to be a very clean integration. Everything runs very quickly.
There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
We were trained in person and it was very easy to understand. And if we missed any pointers there was more training given to us. So i always like this tool. The drafts were also prepared for us to sync outreach with our devices so it was straightforward. Highly recommend
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
I expected more assistance in connecting Outreach with Salesforce. We have a basic connection, but many fields were left without a sync. We can apparently sync data without adding the app into Salesforce, but believe we could get more functionality with a better integration. The basics of setting up our sequences and using Outreac to run them was was fine.
They're not direct competitors, but they share many of the same functionalities. Gong has a greater focus on spoken communications, such as calls and demos, rather than emails. I think Gong also has stronger AI capabilities at the moment. However, I don't believe so, Gong would be ideal for prospecting and mass outreach, as Outreach is. Outreach is more suitable for exploration and outbound communications management, whereas Gong is better suited for deal and pipeline management and analysis.
Qvidian - in my opinion had less functionality than PMAPS; no way to track use. RFP Express - more difficult to maintain content; less filtering capability; formatting difficult/inconsistent when inserting into RFP.
When I first joined the company we were a sales team of 10. Over the last 4 years we have grown to 30 and have used Outreach the entire time. Everyone uses Outreach and it works for virtually any size business. The seat model works perfectly for any size company plus Outreach can handle hundreds of thousands of emails being sent out. We never have to worry about throttling or any type of lag time based on usage. This is key when scaling.
Much higher outbound volume, with more demos booked as a result. More demos = more revenue from deals that end up closing.
Shorter ramp time for new reps; outreach is very set-it-and-forget; we can add leads to a sequence for new sellers; and their output is all coming from one place.
Has allowed us to iterate on our outbound strategy, pivot away from what isn't working, and double down on what is -- thereby optimizing for what will bring in more new business.
With PMAPS WebPro, I am able to provide better customer service to other departments because I can quickly access our rich database to respond to their questions.
PMAPS WebPro helps me complete RFPs quickly because I have most of the answers I need at the touch of a button.
