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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    TrueContext

    Score9 out of 10
    N/ATrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.

    $25

    per month per license (billed annually)

    Pricing
    PandaDocTrueContext
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    Essentials
    $25
    per month per license (billed annually)
    Advanced
    $45
    per month per license (billed annually)
    Enterprise
    Contact Sales
    Volume discounts available
    Offerings
    Pricing Offerings
    PandaDocTrueContext
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    PandaDocTrueContext
    Considered Both Products
    PandaDoc
    No answer on this topic
    TrueContext Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    222 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    204 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    221 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    174 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    182 Answers
    No answers on this topic
    Features
    PandaDocTrueContext
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Custom logo/branding00 Ratings9.01 Ratings
    Survey Content
    Comparison of Survey Content features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    5% above category average
    Changes to live survey00 Ratings9.01 Ratings
    Question design help00 Ratings9.01 Ratings
    Multiple question types00 Ratings9.01 Ratings
    Survey Logic
    Comparison of Survey Logic features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    7% above category average
    Survey logic flexibility00 Ratings9.01 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    10% above category average
    Response tracking00 Ratings9.01 Ratings
    Data export00 Ratings9.01 Ratings
    Standard reports00 Ratings9.01 Ratings
    Custom reports00 Ratings9.01 Ratings
    Analytics00 Ratings9.01 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    4% above category average
    Access controls00 Ratings9.01 Ratings
    Compliance00 Ratings9.01 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of PandaDoc and TrueContext
    Feature
    PandaDoc
    -
    Ratings
    TrueContext
    9.0
    1 Ratings
    11% above category average
    Respondent restrictions00 Ratings9.01 Ratings
    Best Alternatives
    PandaDocTrueContext
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocTrueContext
    Likelihood to Recommend
    8.5
    (329 ratings)
    8.2
    (5 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (23 ratings)
    10.0
    (2 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.6
    (21 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (23 ratings)
    8.7
    (3 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    -
    (0 ratings)
    Configurability
    2.8
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (20 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    PandaDocTrueContext
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    TrueContext Corporation
    Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
    Incentivized
    Read full review
    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    TrueContext Corporation
    • Conditional logic
    • Linking to data sources
    • Integration to Salesforce and ServiceMax
    Incentivized
    Read full review
    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    TrueContext Corporation
    • Limitations to form formatting
    • Need more data source integrations
    • All of the different components need to synchronize automatically and more often.
    Incentivized
    Read full review
    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    TrueContext Corporation
    As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
    Incentivized
    Read full review
    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    TrueContext Corporation
    The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
    Incentivized
    Read full review
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
    Read full review
    TrueContext Corporation
    We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
    Incentivized
    Read full review
    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    TrueContext Corporation
    No answers on this topic
    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
    Read full review
    TrueContext Corporation
    • Return on Investment is immediate and possible from the first submission.
    • Saved us hours when it came to implementing forms on websites
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

    TrueContext Screenshots

    Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations