Streams.AI by PanTerra vs. pCloud

One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.

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I need to store and share a lot of files. These include videos and other documents. Before using pCloud, I constantly had to clean up and delete files from my hard drive to free up space for new files. Sharing files and also using files on my website is now easier with pCloud's public folder.

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• Attended or un-attended answering of incoming calls
• Transfer calls to appropriate person
• Integrates with cell phones for always available
• Keeps a log of phone calls
• Allows me to use messaging on my phone system and desktop
• Allows me to manage user accounts

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Invited by TrustRadius (TR) on Vendor's Behalf

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• pCloud helps us to store data very well and it is accessible from anywhere. It makes it easy for anyone to use it and secure the data. It is easy to upload data and access it while having a meeting with our client.
• pCloud easily stores files from another platform as well like Google Drive or Dropbox. It easily exchanges information like images, videos, and documents. This feature is amazing as it gives access to files from other storage.
• It had one feature known as pCloud Crypto which gives high-end security to the data when stored. It is highly secure and encrypted. It uses blockchain technology which requires a key to use called Crypto Pass to unlock your data. Really like it.

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• While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
• There isn't a built-in live chat if you have a question.
• Sometimes I have to call support to work through things instead of figuring it out on my own.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• pCloud provides a lot of wonderful features, however we've seen a few stutters when using the service
• Every time we try to download a file, it fails to complete the process
• The newly uploaded files are not being correctly synced automatically

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is very easy to use, fast loading and the product team keeps adding updates. Like now I can listen to all my audiobooks from a playlist in pCloud. I am ask for files or send files easier than ever before. I also have access to all my files whereever I am.

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We have not experienced any outages or issues during business hours

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Fantastic. Very happy!!! We love it and haven't had any issues.

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Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy

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The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer

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PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.

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The reason why we love pCloud over similar tools is because of its neat and clean interface. We also love options for file encryption through pCloud Crypto, which is unavailable on Google Drive, Dropbox, or OneDrive. Also, the upload speed on pCloud is fantastic and it is a lot better than Dropbox or Google Drive

Best pricing available. VERY HAPPY. Has not increased much at all.

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Invited by TrustRadius (TR) on Vendor's Behalf

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We only have three phones and two users

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
• We decreased our monthly expense for reliable service by several hundred dollars
• The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
• Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• pCloud had worked very well for us. It had given the best service and features to us whenever we needed our data. It was there safe and secure.
• The Synchronization issue is there with pCloud Data Storage. It needs to be updated by the developers if possible.
• pCloud has helped us with the improvement of our business requirements, as it makes our work easier and fast enough to deliver the project details on time to clients.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info