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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PaperTrail

    Score10 out of 10
    N/APaperTrail is a document management software offering from Egis Software. It includes features such as storage and retrieval find any document instantly and routing and workflow streamline processes with automated routing and a rule-based workflow.N/A

    PowerDMS by NEOGOV

    Score7 out of 10
    N/APowerDMS by NEOGOV is a software platform designed to recruit, train, equip, and protect employees across their careers, used for policy management, community engagement, and staff scheduling.N/A
    Pricing
    PaperTrailPowerDMS by NEOGOV
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    PaperTrailPowerDMS by NEOGOV
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    PaperTrailPowerDMS by NEOGOV
    Considered Both Products
    Egis Software
    No answer on this topic
    NEOGOV
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    40 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    35 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    28 Answers
    Implementation went as expected
    No answers on this topic
    97%
    Implementation went as expected
    31 Answers
    Best Alternatives
    PaperTrailPowerDMS by NEOGOV
    Small Businesses
    M‑Files
    Score8.9 out of 10
    No answers on this topic
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    No answers on this topic
    Enterprises
    Tungsten Capture
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PaperTrailPowerDMS by NEOGOV
    Likelihood to Recommend
    8.5
    (5 ratings)
    9.2
    (131 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.8
    (14 ratings)
    Usability
    9.0
    (2 ratings)
    6.9
    (24 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Performance
    7.0
    (2 ratings)
    8.5
    (8 ratings)
    Support Rating
    -
    (0 ratings)
    8.9
    (32 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (1 ratings)
    Ease of integration
    9.0
    (2 ratings)
    8.5
    (8 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    PaperTrailPowerDMS by NEOGOV
    Likelihood to Recommend
    Egis Software
    It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.
    Incentivized
    Read full review
    NEOGOV
    This software is very well suited for law enforcement agencies of all sizes from 5 to 5000 officers. There is a mobile app that allows officers to quickly and easily search while out in the field or on a call. They can quickly review a policy, locate a form, pull up a map and much more using either the mobile app or the desktop application.
    Read full review
    Pros
    Egis Software
    • PaperTrail is less expensive than many of its competitors.
    • PaperTrail is very easy to set up; you can start collecting logs in no time.
    • It is easy to configure email alerts and Slack integrations with PaperTrail.
    Incentivized
    Read full review
    NEOGOV
    • Policy management- [Users] sign for, and can take [tests] to prove understanding of policy right in the application. As [the] policy is updated, old versions are retained, so that we not only know what a policy contains, we can track changes and provide information on what a policy was at any given time in the past.
    • Training- Users receive notifications when training is due and are guided to complete the training. If the training requires recertification, PowerDMS can be configured to alert the user that re-training is needed, without a supervisor needing to keep track. All documents used in training, including presentations and videos, can be contained in the PowerDMS course, so we can prove not only that an employee was trained, but exactly what curriculum was use din any given training.
    • Accreditation Assessment- [Our] accreditation standards manual is uploaded directly into PowerDMS. Proofs are accomplished using the actual policy and procedure, as well as the documents created during the workday. There is absolutely no duplication of effort.
    • Communications accountability- Email [can] be read and forgotten. With PowerDMS, a document can be distributed for user signatures, insuring that the user took affirmative action to read and understand the document.
    Read full review
    Cons
    Egis Software
    • Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
    • While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
    • Pricing plans are not all that competitive with newer offerings with other companies
    Incentivized
    Read full review
    NEOGOV
    • The Workflow process in PowerDMS is not as easy to grasp as some of the other concepts and requires a little more explaination, especially for non-administrative background users.
    • Users are unable to view the steps in a Workflow template in order to determine which Workflow would work best for their needs when routing documents.
    • It would be great to have multiple message options for past due inbox notifications in addition to the options for past due tasks to encourage users to go to their inbox to review their messages.
    Incentivized
    Read full review
    Likelihood to Renew
    Egis Software
    No answers on this topic
    NEOGOV
    I have had nothing but positive experiences with PowerDMS from day one. If we ever run into a situation we are unsure of, PowerDMS support has ALWAYS been able to answer us basically immediately. I really love that they are constantly seeking to improve and expand.
    Read full review
    Usability
    Egis Software
    PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.
    Incentivized
    Read full review
    NEOGOV
    There is a learning curve as with any software system and I have found those users who consistently use the system more have a much higher success rate than those who only log in to sign off on documents. Now that most users have been in the system for over 2 years I consistently hear how much easier the processes are than they originally thought they would be
    Incentivized
    Read full review
    Reliability and Availability
    Egis Software
    No answers on this topic
    NEOGOV
    Never had an issue with PowerDMS not being available. Speed is an issue from time to time
    Read full review
    Performance
    Egis Software
    PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.
    Incentivized
    Read full review
    NEOGOV
    We use PowerDMS in the cloud so our performance might be different from other users who use on-premise. The program has always been up with very minimal downtime and always seems responsive and snappy when navigating the UI and searching documents. We don't currently have any integrations with other software.
    Read full review
    Support Rating
    Egis Software
    No answers on this topic
    NEOGOV
    I just wish we had some in-state support. The contacts I have had with customer support have been great. Awesome communication, problem-solving, and support. I have talked to and met Stephanie Williams (CSA for Power DMS) at the most recent Entrust conference. She was professional and devoted time to addressing our agency needs.
    Read full review
    In-Person Training
    Egis Software
    No answers on this topic
    NEOGOV
    In-person training works really well.
    Read full review
    Online Training
    Egis Software
    No answers on this topic
    NEOGOV
    Online training works well and keeps from having to have classroom training
    Read full review
    Implementation Rating
    Egis Software
    No answers on this topic
    NEOGOV
    Implementation of PowerDMS was near seamless. The product was able to input existing policies and procedures within a few hours, which helped to lay the foundation for future use. Having PowerDMS on-boarding readily available was also a huge benefit.
    Read full review
    Alternatives Considered
    Egis Software
    I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.
    Incentivized
    Read full review
    NEOGOV
    PowerDMS is a lot different than Linkedin Learnings. In PowerDMS you have to create your own courses versus in Linkedin Learnings they provide extensive content on a wide variety of subject matter. Linkedin Learnings is what we have used in our organization for Bias Training and Ethics Training. PowerDMS is the repository for documents and Trainings, so the systems work very differently
    Read full review
    Scalability
    Egis Software
    No answers on this topic
    NEOGOV
    Because of features and functions.
    Read full review
    Return on Investment
    Egis Software
    • Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
    • Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.
    Incentivized
    Read full review
    NEOGOV
    • Created efficient processes for approving document revision
    • Migrated what originally was a paper system to electronic
    • Accessible for any employee by logging in, employees do not have to seek out policy and procedure binders, and updated documents can be automatically sent to inboxes when updated.
    Incentivized
    Read full review
    ScreenShots