Parse.ly vs. Webtrends Social

Parse.ly is a great tool for publishers who want to track engagement and audience behaviour across websites. With Parse.ly, we can easily track metrics like pageviews, time spent on page, and scroll depth to see which content is resonating with our audience and optimize our content strategy accordingly. Our marketers found Parse.ly to be an excellent tool for tracking the effectiveness of our campaigns. We can use Parse.ly to track metrics like referral sources, conversion rates, and engagement by audience segment to see which channels and tactics are driving the most engagement and conversions.

Incentivized

Webtrends Social offers social media marketers an abundance of tools needed for monitoring, managing campaigns and resolving customer issues in the social media space. In regards to the pricing, I would say it is less appropriate for small to medium-sized businesses where the social marketing aspect is an add-on or supplemental to the main marketing channels.

Incentivized

• Firstly, the platform is super easy to use, it is user-friendly and easy to navigate through.
• Secondly, the platform also provides you the option to use filters to your best fit and adjust the filters according to what data you want to look at.
• Thirdly, it enables the user to have live feedback on their articles and see what can be improved going forward to address the need of the readers.

Incentivized

• It provided strong metrics on followers, contest entries, and shares.
• I could easily track the effectiveness of campaigns in reaching and engaging consumers. Beyond building hype around the product, it was easy to track goals metrics. I had access to every metric I needed to gauge campaign effectiveness.
• The tools gave me fine-grained control over the look and feel making it very easy to match my company's branding.

• A more readily understandable visual guide to a visitor's pathway through your site would help understand what keeps a reader on-site.
• The total page view number for the day should be more readily visible--on the overview page, not just by going to Posts>Historical.
• Maintain the archive for longer than a year under all plans--it's a shame to lose year-on-year data quickly.

Incentivized

• The number of platforms it manages
• Being able to use a wider range of media types
• Learning curve could be improved upon for the UX

Incentivized

As an employee, this is difficult for me to comment as I am not directly funding or making these business decisions. However, it is a tool many get on with for surface level data that is useful to editorial teams.

Incentivized

Unfortunately, they changed the pricing structure and simultaneously offered less support. They did offer premium support, but it was very expensive

The Parse.ly platform is very user-friendly and easy to use. User management is simple, and reporting setup only takes a few minutes. They provide very helpful documentation for implementing the scripts on your site and have great customer support to help with custom development such as implementing their content recommendation engine.

Incentivized

I rate this question this way solely because I haven't requested any support. I feel where I will eventually get support would be when we take Parse.ly up on some training that is being offered. We are looking to do that at some point after the first of the year and when our schedules support it.

Incentivized

They were fantastic. Highly responsive.

They didn't have any at the time.

This was a very straightforward process. First, we customized the look and feel to make it just the way we wanted it. When we were done, we notified our rep who then did some work on their side before pushing the site live. This all worked flawlessly

Parse.ly does pretty well compared to Chartbeat, particularly when it comes to historical information and analysis options that are easy for employees to use after some short training. The onboarding for Parse.ly is intuitive, and the scheduled reports take away basically all of the inconvenience associated with regular metrics reviewing. But Chartbeat wins in its social audience tracking because it can source traffic to a specific social post, which can show you exactly how your audience is coming to your content and where you need to put your content to be sure you get that audience.

Incentivized

After evaluating Webtrends Social, I'd have to say in regards to the cost and the overall capabilities of the solution that other tools such as Social Sprout offer a more competitive package. For the amount you are paying on a monthly basis you are being offered tools that can get the job done at a better price point to warrant getting a tool for the department.

Incentivized

• Sometimes in meetings our editorial director will point out stories that didn't perform well. To us, that means readers don't really care about the topic, so we'll pivot away from writing about that in the future. That might not be "business objectives" though.

Incentivized

• Reduced hours per week resolving customer issues
• Increased efficiency on engagement reporting
• Is costly to recoup ROI

Incentivized