Password Genie vs. SAP Customer Data Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Password Genie
Score 8.0 out of 10
N/A
Password Genie is a password management application providing smart login and advanced customization, form fill and backup, and 2 step verification, among other features, from NRTC Managed Services (formerly SecurityCoverage).N/A
SAP Customer Data Solutions
Score 8.0 out of 10
N/A
The SAP Customer Data Cloud, based on Gigya (acquired by SAP in 2017) is a product suite that allows users to identify consumers, business customers, or partners across devices and channels to drive registrations and engagement; manage access, permission, and consent; and transform data into unified customer profiles.N/A
Pricing
Password GenieSAP Customer Data Solutions
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Password GenieSAP Customer Data Solutions
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Password GenieSAP Customer Data Solutions
Features
Password GenieSAP Customer Data Solutions
Tag Management
Comparison of Tag Management features of Product A and Product B
Password Genie
-
Ratings
SAP Customer Data Solutions
7.8
27 Ratings
5% below category average
Tag library00 Ratings7.826 Ratings
Tag variable mapping00 Ratings7.824 Ratings
Ease of writing custom tags00 Ratings7.825 Ratings
Rules-driven tag execution00 Ratings7.825 Ratings
Tag performance monitoring00 Ratings8.024 Ratings
Page load times00 Ratings7.925 Ratings
Mobile app tagging00 Ratings7.524 Ratings
Library of JavaScript extensions00 Ratings7.623 Ratings
Audience Segmentation & Targeting
Comparison of Audience Segmentation & Targeting features of Product A and Product B
Password Genie
-
Ratings
SAP Customer Data Solutions
7.5
28 Ratings
8% below category average
Standard visitor segmentation00 Ratings8.028 Ratings
Behavioral visitor segmentation00 Ratings8.027 Ratings
Traffic allocation control00 Ratings4.427 Ratings
Website personalization00 Ratings9.826 Ratings
Customer Data Management
Comparison of Customer Data Management features of Product A and Product B
Password Genie
-
Ratings
SAP Customer Data Solutions
6.5
29 Ratings
23% below category average
Account Scoring00 Ratings7.927 Ratings
Customer Data Governance00 Ratings8.928 Ratings
Data Connectors00 Ratings4.429 Ratings
Data Enhancement00 Ratings5.329 Ratings
Data Ingestion00 Ratings6.229 Ratings
Data Storage00 Ratings2.729 Ratings
Data Visibility00 Ratings8.029 Ratings
Event Data00 Ratings6.227 Ratings
Identity Resolution00 Ratings8.927 Ratings
Best Alternatives
Password GenieSAP Customer Data Solutions
Small Businesses
RoboForm
RoboForm
Score 8.3 out of 10
Bloomreach
Bloomreach
Score 9.2 out of 10
Medium-sized Companies
Dashlane Password Manager
Dashlane Password Manager
Score 9.1 out of 10
Bloomreach
Bloomreach
Score 9.2 out of 10
Enterprises
KeePass
KeePass
Score 8.9 out of 10
Bloomreach
Bloomreach
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Password GenieSAP Customer Data Solutions
Likelihood to Recommend
7.9
(17 ratings)
9.0
(58 ratings)
Likelihood to Renew
8.0
(1 ratings)
9.5
(10 ratings)
Usability
-
(0 ratings)
9.1
(7 ratings)
Availability
-
(0 ratings)
9.0
(57 ratings)
Performance
-
(0 ratings)
7.3
(7 ratings)
Support Rating
-
(0 ratings)
9.1
(8 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
9.1
(7 ratings)
Implementation Rating
-
(0 ratings)
7.3
(7 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(1 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(1 ratings)
User Testimonials
Password GenieSAP Customer Data Solutions
Likelihood to Recommend
NRTC
It is well suited for any business as they would have password / confidential data which needs to be stored. Hence this tool provides all those features which is required. The product becomes less appropirate to SMB segments as the per device licensing becomes very difficult as there are various applications available as a free ware. Hence the licensing model need to be re-thought
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SAP
It's best suited for business business to turn digital interaction in to richer and high value and experience that reach across computing platform also it offers a holistic and integrated approach to managing customer data and enhancing and personalized experience.it also draw actionable insights.because it offers wide range of products . perfect customer insight data solutions
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Pros
NRTC
  • Generating strong, random passwords: Password Genie has a built-in password generator that creates strong and unique passwords for each account. This eliminates the need for employees to come up with their own passwords and reduces the risk of them using easily guessable or weak passwords.
  • Storing login information securely: Password Genie stores all login information in a secure location that is protected by a master password. This ensures that only authorized users can access the information and that it is protected against potential breaches.
  • Syncing across multiple devices: Password Genie allows employees to access their login information from multiple devices, including smartphones, laptops, and tablets. This means that they can easily access the information they need, regardless of where they are working.
  • Automatic login: Password Genie can automatically fill in login information on websites and apps, saving time and reducing the risk of typos.
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SAP
  • SAP's Customer Data Solutions provide a comprehensive customer view by collecting detailed data, including age, web activity, and buying history.
  • The software's strong analytics features give valuable information about how customers use content and products, so we can enhance our strategies.
  • SAP Customer Data Solutions offers insights to create specific marketing campaigns that sort audiences by preferences, browsing, and purchase behavior.
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Cons
NRTC
  • Some of the users in my organization find it challenging to integrate Password Genie with other password management tools or services they are using, making it difficult to import or export password data.
  • The user interface and experience of Password Genie are outdated or difficult to use, leading to a less streamlined password management process.
  • It has limited Limited Import/Export Capabilities
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SAP
  • I find the interface a bit complex and challenging to navigate. I remember having difficultly grasping it completely especially when I was new to the system. Simplifying the user experience would make it more accessible for everyone, making tasks quicker and more intuitive.
  • integrating it seamlessly with other software and platforms could enhance its functionality. I would really really love an integration between BenchMark email marketing tool.
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Likelihood to Renew
NRTC
Pros:
  • Convenient and secure password storage
  • Easy-to-use password generator
  • Automated password filling
  • Cons:
  • Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools.
  • User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools.
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SAP
On the whole I am really impressed with SAP Customer Data Solutions and would highly recommend that other professionals look at this software to enhance their B2C and B2B sales
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Usability
NRTC
No answers on this topic
SAP
We mostly work with the API which is of very good quality and is well documented.However, some of our success is also due to having very talented developers on staff, and also understanding advanced gamification design. The tool supports a talented team! It won't actually do everything for you automatically.
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Reliability and Availability
NRTC
No answers on this topic
SAP
The platform pulls data from multiple sources, cleaning, and restructuring it allowing us to expand our growth opportunities by providing highly tailored suggestions on each page for our visitors which made it tremendously simple for us to provide rich and customized experiences to our visitors in the best way possible.
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Performance
NRTC
No answers on this topic
SAP
There are some latency issues. The 24 hour caching problem mentioned earlier is a problem. Sometimes the Gigya system makes two calls instead of a single call if we go directly to the social platform. For this reason, it's sometimes more efficient to go direct rather than use Gigya.
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Support Rating
NRTC
No answers on this topic
SAP
We have had multiple instances of help from Gigya to get our custom implementation working, including detailed technical assistance to a third party. We have found Gigya to be thorough and timely in their responses to all queries, which are consistently excellent.
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In-Person Training
NRTC
No answers on this topic
SAP
because it was made directly in the company
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Online Training
NRTC
No answers on this topic
SAP
They trained me in a train the trainer model. I then trained the internal team. Total training was about two hours, with an additional two hours for system setup.
Training was maybe a little thin, but the system was fairly easy to learn and this wasn't really a problem.
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Implementation Rating
NRTC
No answers on this topic
SAP
There was a bit of a learning curve in the beginning, and perhaps we were unclear on some of our requirements. Once they figured out what we wanted though, things went pretty smoothly. Just some minor hiccups in the beginning
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Alternatives Considered
NRTC
It’s very easy to operate from multiple devices & highly secure layer protection.I love using Password Genie because It keeps all of my passwords in one place and I can use it on all of my devices.Password Genie is very time savings & secure tools for digital online based company.Password Genie is helpful with password capture and replay. Syncs among Windows, Mac, Android, and iOS devices. Flags weak and duplicate passwords. Two-factor authentication. Fills Web forms with personal data.
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SAP
Resources and specialized IT personnel is needed for the effective administration and deployment of Informatica Customer 360. This resource-intensive for smaller organizations. Although Informatica has the ability to integrate, the process of setting up and establishing these integrations can be difficult and may call for programming experience.
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Scalability
NRTC
No answers on this topic
SAP
because the platform actually allows you to scale at any time if designed following best practices
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Return on Investment
NRTC
  • The product it self cannot be deemed very expensive
  • It does what it is buit for, hence I am doubtful that there could be a proper means to calculate the ROI of the product
  • This tool is defenetly a must for admins as when they tend to leave the organization this tool can be really helpful in knowledge transfer sessions.
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SAP
  • Having a single, stremlined point of entry for the customers improves the overall customer experience
  • By the same reason, maintenance costs are reduced because interventions focus on a single object
  • It's versatile in its integration so there is no need to change the surrounding software ecosystem
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ScreenShots

SAP Customer Data Solutions Screenshots

Screenshot of Customer Login in SAP Enterprise Consent and Preference ManagementScreenshot of User Identities report dashboardScreenshot of Search by Custom Fields windowScreenshot of Customer Data DataflowScreenshot of Account InformationScreenshot of SAP Customer Data Platform