Paycom vs. SkyPrep LMS

It's very mobile friendly, especially for people that aren't tech savvy. We have an aged workforce where we were really concerned about how they would adapt, going from the comfort of using paper to a mobile and online application. But the training was really easy and the adaptation has been simple for us as a company.

Incentivized

SkyPrep LMS is well-suited to organizations that do not currently utilize an LMS. The support provided from step one through implementation is excellent. SkyPrep LMS not only wants to help make an organization run more efficiently when it comes to upskilling employees and/or clients, they also want to learn from the needs of organizations in order to better serve all of their clients.

• I would say the communication post-implementation is amazing. Allie is our representative. She's amazing. Caitlin is amazing. I just met Travis last week at the office. Amazing. The communication is great and helpful, so if one of the team members don't have the answer, they can just jump in. For instance, I was on a call with Caitlin yesterday and she was like, "I'm not really sure about this answer. Let me see if I can go run it byTravis." I know he's on another call and instead of him saying blah, blah, he came over and looked at the screen and was like, do this, do this. It's a little different. So I would say the customer service is the best.

Incentivized

• Building a class is super easy from pre-recorded powerpoints, videos
• Assessment Building and Quizzes are user friendly
• The reporting features for both internal and external use by clients is robust, but also controllable
• Very extensive administrative features can be administered dependent on client/company needs

Incentivized

• I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
• I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.

Incentivized

• Many of the features in the newly released "Studio" are difficult to understand
• It would be great if I had more control of what data my dashboard contained
• Need to streamline their email delivery system and offer fewer but richer features.

Because it has everything that we need and as we grow, we are learning how robust Paycom can actually be but we need to be willing to spend the money. It's not expensive but we, as a company, are not used to spending that much on a system for HR and payroll.

Incentivized

I say 9 instead of 10 not because of any lack of confidence in SkyPrep but only because I can't be sure how large or responsive my market -- male-friendly social workers and other helping professionals -- will be to my offerings.

The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.

Incentivized

The user interface is simple, clean, and intuitive to use for both learners and educators. Learning modules can be arranged in any fashion creators/educators desire and have assessments embedded within. Ordering of modules can be enforced, and content can be made optional or required easily. Everything is from top to bottom is customizable.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Our TSR has been wonderful to work with. Every step of the
way he was quick to respond and answer any questions we had. I knew I could
reach him at any time (day or night) and he would be available to assist.
Implementing a new HRIS system is obviously a huge task and I contribute all
our success to our rep Kurt! Of course, with any implementation, there were
bumps along the way and issues. But I always knew we would work as a team to
get those issues figured out. Working in the Paycom system has been smooth and
easy to learn and I enjoy the employee self-service interface. Our managers
have had positive things to say and are all excited about the changes we have
been able to make to our organization due to Paycom being implemented.

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Incentivized

SkyPrep LMS was the most cost-effective solution that had all our desired features and functionality. Each platform has a lot of similarities and for us, ensuring ease of navigation and cost were top priorities. SkyPrep LMS appeared to be the most user-friendly -- the others had great features and functions, but SkyPrep LMS appeared as the cleanest.

Incentivized

They are not able to meet our current needs

Incentivized

• I think our fiscal team who handles the ROI would say that it has had a negative impact just because a lot of stuff is a la carte and we weren't aware of that before we went into a business relationship with Paycom. So I think it's had a negative impact.

Incentivized

• Previously we had a limited # of clients who paid for access to our LMS. SkyPrep LMS allows us to proudly charge for access to our LMS now. We expect to achieve our ROI in the next 12 - 34 months.