Paycor vs. Vibe HCM (discontinued)

The Open enrollment tool is excellent. They need to improve the reporting tool and speed up the use of AI. I've seen other system demos and their integration of AI seems sophisticated in comparision to Paycor's. Paycor has integrated some AI into analytics but it lacking in terms of what it can do

Incentivized

It is best suited for companies that want their HR function streamlined and automated. It's also suited for companies that want their employees to engage more and collaborate on the same platform.

Incentivized

• With the click of one button Paycor Recruiting will seamlessly post a position to multiple job boards directly from their platform! We also post our job openings to our company careers page and our internal careers page which are included in the single click to post along with Indeed, LinkedIn, Glassdoor, and ZipRecruiter.
• The customized workflows in the applicant tracking system are excellent for staying organized and allowing both recruiters and hiring managers to quickly assess where each candidate is at in the hiring process. This helps ensure no candidates are getting duplicate calls, emails, or requests from those involved in the recruiting process.
• The customizable templates are a huge time saver! You can create specific job templates to make posting position faster. You can create email and texting templates to make sure communication with candidates is consistent across the board. You can create offer letter templates and thank you letter templates as well so the information doesn’t have to be typed up from scratch every time. These features all make the recruiting process seamless and ensures that’s each candidate is getting the same great experience!

• Vibe HCM is highly configurable. That flexibility is extremely useful.
• The portal pages create a friendly user experience that aids in adoption.
• Vibe takes action on change requests and enhancements quickly.
• The number of employee self-service options allow for easy colleague use.

• Support is really challenging and takes a long time to follow-up on and resolve issues.
• Scheduling is very cumbersome and does not have adequate controls to ensure that team members that should not be able to edit schedules cannot change them.
• They have limited solutions to problems and frequently say there is a work around which means the software is just not developed enough and they are aware of it.

Incentivized

• Any areas of opportunity are discussed and addressed. They are incredibly open to suggestions and have an overall attitude of continuous improvement. No possibility goes unexplored.

Price point is the biggest driving factor. Paycor has made some strides in the customer service area and we've seen enough improvements that renewing our contract has become more a reality than a pipe dream. The system functions well and our employees are familiar with how it works, so to make a change would be a huge lift for our team

Incentivized

Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.

Incentivized

It works just as advertised! Not always the case with solutions. Flexible and configurable!

I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.

Incentivized

For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!

Incentivized

World class service and support! Second to none!

I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.

Incentivized

The customer support team is responsive and always available for solving technical or implementation issues that may arise from clients.

Incentivized

The online trainings are super helpful. They have user guides that you can read through, interactive training that will walk you through it as well as plain web based ones. I've actually never had an in-person training but all of the information you need can be found online. They also will do individual support training if you are struggling with a certain area.

Incentivized

Implementation of any new software is going to be challenging, especially if you are maintaining an existing program concurrently. When it is time for dual-processing (both old and new software) prior to going live, be prepared to be stressed. But trust the process and it will be over soon.

Incentivized

They seemed similar but Paycor was cheaper at the time. However, Paycor has so many fees they tack onto every invoice that may not be the case anymore. The support services supposedly were better at ADP but that was an unknown

Incentivized

We selected Vibe HCM about 2 1/2 years ago because they approached communication and the interaction between the employer and the employee so differently. It was a combination of connection and transaction. You have a system that meets the business need and functionality but that connects with your employee in such a fresh non-corporate way. It's not just about automating a process but building an environment that surrounds those daily business transactions that looks and feels how we interact on the web and social media. It totally transforms not only the user experience but the employers as well. It makes us think a little bit more about the touch points we have with our employees and how we want those to look/feel and resonate.

I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level

Incentivized

• Number wise, this takes field employees LESS time to execute their process THUS saving money in the field.
• This takes the office staff MORE time to process what the field is doing and costing MORE money on an executive level as opposed to an hourly or field level.
• The ROI was not considered while joining as the amount of employees involved necessitated a change in the previous system.

Incentivized

• Vibe HCM has been providing Zions Bancorporation with range of tools that fully encompass all areas of HR Operations. We have found that these tools have made our business process more efficient.