Likelihood to Recommend Beautiful interface throughout, easy setup, most natural progressions are fluid and easy to use. Browser functionality allows us to use it cross-platform. Very reasonable pricing model as well. We have had a little trouble using Paymo for the entire creative process to have proofs reviewed and approved. Also, have to use external forms to have work submitted from campus.
Read full review To organize and keep up with streamlined company procedures, use PayrollHero. The fact that PayrolHero is a cloud-based service that allows me to access it from any location and on any device is what I value the most. Another feature that I like is you can create profiles of all employees with their work histories so you can be more organized and evaluate performance. It allows you to track time worked by employees, see where the employees are in real-time, and use facial recognition to ensure they adhere to their schedules.
Read full review Pros The ability to code exactly what time I worked on a project enables me to bill clients more accurately and within different minimums, which besides more accurately tracking time, this has been extremely helpful as I negotiate contracts for services and offer different deals with potential clients. Some are billed to the minute, some in 15-minute minimums, and some in 20-minute blocks. The live reports are great, showing time spent in the minimums that I've set, while also including as much detail as I wish to share. I've now started just writing my notes into the tracker, which are then carried into the live reports - this eases my needing to send logs to clients, as well as helping me to keep projects on track. Read full review Employee Clock-in is the best function of this software. It helps with managing attendance which can be further used for reporting purpose. Works great with my iPhone and the web based browsers. Read full review Cons It would be really helpful if on the timer tool, they asked you to switch projects when you stop the timer, so it could fill that time in right away for you. I never use the 'My Tasks' because I don't fully understand how to integrate it to be useful to what our purposes are in Paymo. Some Youtube tutorials might be helpful Read full review The interface for the software needs some improvements. the color combination doesn't look professional. Need to manage the employee finance saving details as well. Read full review Usability It is a complete, a bit overambitious app but with many features that are needed. I didn't need most of the features but managed to make the most of the two I was using. Also, I think it is a well-rounded app and I am considering moving some team collab there.
Read full review Support Rating Good! Fast, excellent, speedy responses. They always wanted to know why and how they could improve on something (good on receiving feedback, too). Not that they were much needed, but my limited experience with them is good; they were really keen to understand what the problem was really about and how they could help with it.
Read full review Alternatives Considered We still use
Trello and
Slack , but
Basecamp and
HubSpot are too much for our operation to manage or integrate. Paymo is missing some of the tracking features of
HubSpot and isn't as universally used as
Basecamp but we've been with them for 8 years and they seem to know what matters most to their user base
Read full review PayrollHero functions well than other available applications for HR management. It helps easy time tracking with better reporting for management. The interface can be improved more to make it unique and professional. But over all it helps with managing HR day to day operations easily. It has been great tool for HR people
Read full review Return on Investment Gives me more accurate time that I've spent on projects compared to older methods I've used. Has data that I can pull together, for example my boss wanted to know the percentage of time I'd spent working on projects for one client compared to everything else - I was able to give them an accurate percentage. Forces you to stay on top of jobs, which can lengthen the time to complete something Read full review Make it easy for the payroll team to check the employees attendance. This tool can be accessible anywhere from any device. Organized time in and out for employees. Read full review ScreenShots